The Capital Empire Sandton

Great location for Sandton business district. Room was clean, all staff professional, efficient and very friendly. Wonderful selection at breakfast and a nice open patio to eat and chill. Pool very small, though.

Hello I just wanted to highlight a staff member, Lebo who has truly made my stay special with the capital empire hotel. This was my second time interacting with him during a work trip and once again his warmth professionalism and genuine care really stood out. He goes out of his way to make guests feel welcomed and comfortable and he does it with such ease and kindness. Lebo carries himself with the kind of attitude that makes a lasting impression calm, helpful and genuinely passionate about what he does. Staff like him turn a good stay into a memorable one. He is definitely a valuable asset to your team. Thank you for the amazing stay despite having so many guests staying with you guys this time around Lots of well wishes and love Waarisa Osman

Checked in today and its now 10pm and was about to go to bed and realized the bedding was not clean , there was hair and marks on the bed from the previous guest. After I noticed this I inspected the room only to find more dirt. Its completely disgusting And now at this hour , there is no management to assist with this issue . All they can do is change the bedding , I am now expected to sleep in a dirty room which i paid full price for. This is beyond terrible And just a little off topic..the pool is soo filthy , I dont know how its possible but the water had a a terrible smell. I have pictures from when I previously visited and when you compare then to now its really bad , maintance is non existent.

The Capital Hotel Empire is a luxury hotel but the staff, starting from drivers and front desk reception as well as the restaurant staff have horrible attitudes to black LGBT guests. They don't greet black guests but ensure to be on their best behavior for white guests. Misogyny is obviously rampant cos they treat men better. God forbid if you're a black lesbian woman. I have to say a huge shout out to Lerato at reception. She was the only redeeming quality. That light skinned lady with braids has a condescending attitude and they don't even say goodbye to guests who have spent a good dime on this supposed luxury hotel. This was my second time at this hotel and my first time was worse. My room was never serviced for the full 2 nights I stayed there. Staff stared at me from the time I came in the door and checked in. The driver who picked me up had a horrible attitude, was frantic and didn't greet or engage with me the entire trip and didn't help me with my bags and only acted nice and helped with my bag when we arrived at the hotel so he gets paid. The staff are horribly sullen especially in the kitchen area. One restaurant staff, a black woman was rude to me and a colleague as we were having breakfast at the outside area and I had to tell her to stop harassing me and my colleague. An absolute joke.

Hotel is of high standards and service excellence commendable. Our Group EWASA workshop and stay at the hotel was met with great professionalism and exceeded our expectations. Definitely would like to have this venue again for our business workshops.

This trip was an amazing one. I got to understand the area much better. The Capital Empire was like a home away from home. I really enjoyed my stay at this facility.

I like how welcoming the staff was, how clean my room/apartment was. Their food was great, can’t complain. The overall experience was top tier. I would highly recommend The Capital to anyone.

Excellent. Loved everything. The place was clean and hygienic. Food was great. Drinks were good. The workers were friendly and I enjoyed my business trip