The Castle Hotel

Called in today for lunch with our dog. Staff very friendly and helpful. Lovely dog friendly room. Great menu. Brunch runs until 2pm which made my husband very happy as he could order the full English breakfast/brunch. The house risotto which I ordered was the best I have ever tasted! Lovely place. Highly recommend.

We recently spent a romantic weekend at The Castle Hotel in Conwy, Wales, and it was absolutely fantastic from start to finish. The parking was easy and convenient, and the staff could not have been more welcoming or helpful throughout our stay. Dinner and breakfast were both exceptional – the quality of the food and the atmosphere made for a truly memorable dining experience. But the highlight of our stay was our magical room. It was beautifully decorated, full of character, and incredibly romantic. We even discovered a secret snug room hidden behind a wardrobe – a delightful and whimsical surprise that made our stay all the more special. We’re already planning to return for a Christmas visit, as we can’t wait to experience the charm of The Castle Hotel again. Highly recommended for anyone looking for a unique and romantic getaway!

When here for the festive Christmas lunch. The food was absolutely delicious and could not be faulted at all. We were served by two very pleasant women who seemed very busy and rushed. We had to wait ages for our first drinks so didn't have them ready before the meal was served. The tea and coffee order was wrong but soon corrected. No one came to clear the tables so we were left with the dirty dishes on the tables for ages. The one woman said they were very busy but the restaurant was practically empty. The service really let them down although the staff were pleasant. We wanted to settle our bill with cash but were told we could do this if we had exactly the correct amount!! The food was incredible 10 our of 10 but the service left them down sadly. Nice venue.

Was welcomed in without booking a table. Friendly staff and fantastic service. I am a little worried as the chicken wings were pink, the mussels and lamb fagget were cold. Cheese board was 4 selection of cheese, which was very small chunks. We had more butter then cheese on the plate. The homemade Chutneys were tasteless. Wouldn't come again.

The location was excellent, but unfortunately I have a bad back and the bed was extremely uncomfortable for me. I didn't care for the cheap bedroom door locks either. The doorknob was so flimsy I thought it might fall completely off. The staff was excellent and extremely courteous.

My partner and I have stayed here several times and this was one of our nicest stays. We had the historical room with a four poster bed and it was absolutely spotless. |The staff were also very nice although the bar staff did seem rather over whelmed but the hotel was at full capacity.|The food here is fresh produce and compliments to the chef who did a great job with our dinner and breakfast.

Old hotel in the centre of Conwy. Lovely staff, public areas old, in keeping with the age of the building, rooms are really modern and nicely decorated. The linens were spotless but the room was dusty and not as clean as I would like toothpaste on the vanity mirror, floor dusty enough to mark black clothes. The parking is plentiful but challenging.

We stayed over at Castle hotel for my Father's 90th birthday and had a lovely stay. The greeting at reception was warm and friendly and nothing was too much trouble. We had evening meal in the bar and the waiting on staff were very attentive and made it a memorable evening for my father's birthday. They sang happy birthday and did a 90th birthday chocolate decoration a lovely surprise. The rooms were spacious and had everything you would need. The cooked breakfast was delicious and plenty of choice for cereals etc. I would definitely recommend this hotel in the heart of Conwy with good parking facilities.

Centrally locates, friendly staff, free parking and great food. Very walkable within the walled city. Definitely worth a splurge to make things easy. The on-site restaurant and bar offer really good food options, special desserts and decent cask beer offerings. The B for breakfast is quite good and plentiful. Rooms are unique but modern and offer what you would expect. I would return to this place

Perfect hotel in the center of town. Easy access to the train station, shopping, eateries, sightseeing, the castle and quay. The staff is ALL wonderful!! They go out of their way to make you feel welcome & comfortable. The room is small and the bathroom is super small. The bath plumbing is good but not great. The breakfast that is included is great! The omelette and the pork sausage was the best on our trip so far. Despite small room and tiny bathroom, we would come back because of location, staff and the fact that it's a nice hotel.

We ate in the relatively quiet restaurant on a Monday evening. Service was prompt and friendly, and the food was good. Not incredible, but good. Tasty beers on tap, pleasant surroundings, nice wallpaper, linen tablecloths, all that jazz. The posh fish and chips was enormous and tasty. If I'm being picky, the presentation wasn't that great (see the pics). The tandoori monkfish was also very good, but the vanilla mash was inedible. It was far too salty. We mentioned this at the end of the meal to the maitre'd, who then checked with the chef. He returned and was very apologetic, saying that there must have been an accident with the mash and that no-one had owned up to it, and that the dish had been taken off the bill. Normally you may expect a complimentary dessert, or for perhaps one of the starters to be comped, but this was a nice touch and showed that they didn't accept it when a dish that wasn't perfect went out. This situation probably could have been avoided had someone checked on us during our main course to see if everything was ok. The waiter didn't ask us if we enjoyed the meal when he collected our plates, even though it was clear the mash on the plate had barely been touched. If we hadn't said something, someone else may have had the same problem. That being said, I'd recommend The Castle Hotel and would probably go back, though not before checking out the more informal Bistro down the road (I can't remember it's name!) Positives: Extensive menu. (Lots of choice) Solid cooking. Good customer service. Negatives: Extensive menu. (I'd expect a place like this to have a changing menu) Not cheap - £6-7 for a starter, £17-20 for a main.

The food is fine but can't say the same about the hotel. Even though the bed was made, there were used tissues and dirty cups by the bed. The filter in the kettle was moldy. It was so disgusting, I've never seen anything like it. The bathroom fixtures were all rusty. The front desk was apologetic and took care of the trash but nothing to be done about rusty bathroom fixtures.

All dishes we tried were excellent, including the desserts. The downside is that service is incredibly slow. If you go, plan for an extra hour over your normal expectation.

Good food, Lamb a speciality. I opted for the restaurant over the bar, you can have the same menu, but the restaraunt is a little clinical for the old building, next time I'd opt for the bar as it seems much cosier.

Whilst I have never stayed at the castle hotel I have eaten in both the bar and restaurant on many occasions and cant recommend it highly enough. Both the restaurant and Bar pride themselves on serving the best local welsh produce. They offer a 'brasserie' style menu which changes according to the seasons which ensures the best and freshest produce. They also offer a weekly Fixed price menu and a Sunday lunch menu which always features the delicious local Welsh beef . Always a lovely atmosphere and very friendly and welcoming staff.

Great restaurant! Didn't see much vegan food on the menu so I asked the waiter what options we had. He went in the kitchen and came back with several things they could make. We had a fabulous meal at a great price with excellent service.

I have only had positive experiences at The Castle. My partner and I stayed at the hotel for a weekend in January when they had an excellent deal to buy one night and get a second night free. The hotel is lovely, I liked the quirky decor in our room and staff were friendly and helpful. We have eaten at the restaurant several times, both for lunch (the haddock and poached egg is particularly good) and dinner. The food has never disappointed and the menu boasts much local seasonal produce and really celebrates Welsh cooking. The desserts are my particular favourite and there is always a different selection. Service is excellent and the food reasonably priced. Again, in the restaurant, I like the decor, especially the wonderful medieval and early modern style paintings hanging on the wall. Will definitely be returning when we are in North Wales again!

Ordered fish pie and it was rich and delicious along with the side of Red cabbage was yum. Very Welsh!

Terrific little hotel in the ol dotwn of Conwy. We booked the Swit Caer Rhun and I'm very happy we did. It is more expensive, but not crazy and for the money, it sounds like you get a lot more. We had a sitting room plus bedroom and a detached bathroom. Hotel is very quaint, pretty old, but historic feeling. Staf is friendly and helpful. All in all - very good.

For a special lunch or dinner you can't go wrong, but I do prefer the atmosphere in the bar if I am honest. You can get carried away with the cost if you include wine, but as I said, as a treat if fab. My only criitisism is that in the evenings if you get a crowd of locals in the bar it can be a bit rowdy and the staff seem incapable of asserting themselves. For me, lunch is best.

The restaurant is amazing, the staff go out of their way to make you feel welcome and the entire town of conwy is nice. If you want a relaxing vacation not spent suntanning definitely consider this place.

We will be returning soon for our fifth stay at The Castle Hotel. We absolutely love this property for its charm, authenticity, food, service and hands on family management. The charming town of Conwy sits under the shadow of Conway castle and its lovely High Street leads to the water complete with sea gulls begging for a bit of chips. Don't miss it!

Food is amazing! Never had a bad meal! Don't go if you're in a rush because the staff and chefs certainly aren't, and don't go unless you have a small fortune, it's not cheap. Luckily I was having a birthday treat!

Soup was excellent, but the roast was somewhat disappointing. Considering the price, I would have expected freshly cooked hot roast beef, but it tasted like cold cooked beef with gravy.