Ozan C.
Google
Absolutely unacceptable experience. We arrived at 2:40pm with children, expecting to eat, only to be told the kitchen was closed, despite the pub clearly stating food is served until 3:00pm.
What made this even worse is that there were other customers actively eating when we walked in. So the kitchen was clearly not closed — just closed for us.
The staff showed no empathy, no explanation, and no effort to help, even though we had kids with us. The attitude was cold and dismissive, which left us feeling extremely uncomfortable and unwelcome.
As a foreign family, it’s hard not to feel we were treated differently. This is not how any customer — especially families with children — should be treated.
Misleading information, poor service, and zero respect. We will not be returning and I strongly advise others to think twice.