The Centennial Hotel

The Centennial Hotel has a lot more character than the typical cookie-cutter hotel. My husband, dog and I enjoyed 3 nights in a spacious suite that offered a large bedroom, sitting area with sofa bed and a table with 4 dining chairs in the windowed turret. The rooms were attractive but a little dark and the bathroom was cramped. There were 3 televisions provided in the suite, but we couldn't get NESN even though it was listed on the hotel's list of provided channels. ||In return for a nightly $50 dog fee, we were provided with a dog bed, a blanket, bowls and a ball that made our pup feel very much at home. Unfortunately, the type of human amenities one would expect from a 4-star property were lacking. The bathroom toiletries were off brand, there was no full length mirror, coffee maker or ice bucket and the only drinkware provided was 2 flimsy plastic cups. I would have expected that the hotel would have provided an ice bucket and glasses for our use while enjoying the sitting area and dining area the suite offered. While the management may be trying to drive guests to the "award-winning" restaurant and bar to obtain a beverage in a proper glass, those facilities were not open during our stay. | |We were able to visit the lounge for the continental breakfast included in the rate, but that experience deteriorated over the course of our stay. Whereas the selection of breakfast foods was fairly broad on the first morning, both the selection and the quality of the food offered had noticeably declined by the third morning. ||This hotel has the potential, and clearly wants to be, an upscale property. Its owners need to make the investments necessary to reopen the restaurant and provide the amenities required to play at that level if they want to live up to the promise made by its website.

I've stayed here twice. It's a great location within Concord. Easy walking distance to some restaurants and coffee shops. Breakfast is just okay, but is nevertheless easy coffee and cold breakfast items. The rooms were clean and large and were a blend of an old building with a modern hotel. The folks at the front desk were always engaging and happy to help.

We stayed at the Centennial when my daughter graduated from law school. Close walk to the ceremony and the hotel was so quaint! Our room was quite large, with it's own private balcony! It also had a separate sitting area, newly refinished bathroom and also a study area! There is also a restaurant and bar right on the premises!! The staff is very friendly. We would definitely stay here again.

I gave a good review on Expedia...wish I did not. I don't mind paying for a nice hotel, and I paid over 200 for 1 night. Come home and they charged my card, I called and inquired why? And they said that is for Gym and Water Bottles in the room. I said I didn't want the water battles which we were told they were free....and we only stayed 1 night. So the over 200 wasn't enough, you had to charge for water bottles I didn't want and a Gym we didn't use. I thought the 200 per night could of covered that. Enjoy your extra 20 bucks, because I would NEVER STAY HERE AGAIN!!!!!!!!!

The level of service provided did not match the high price. I stayed for four nights and paid over $300 per night, yet the room service was disappointing. Shockingly, I had to clean the bathroom myself because I was told it wasn’t included in the regular cleaning routine.||There were also several other inconveniences that made the stay uncomfortable: the door was difficult to open, the toilet had an intermittent flush, and the fridge was excessively noisy.||On a positive note, the bed was very comfortable and the hotel’s location was convenient, which made it easy to get around.

Old historic building that has been renovated to provide hotel rooms. Pleasant friendly reception staff. Breakfast is a limited continental but adequate. We booked it based on the booking.com site marketing an outstanding restaurant. It may be but we will never know. It was shut and had been for months. It seems to only open in season from looking further into previous reviews. If it is shut that's understandable but at least be honest in the marketing and provide the months it is open and the ones it's not.

Did not stay overnight but booked a private party in one of their event spaces and can't rave enough about the experience - it was quick, simple and personal to get everything set up and taken care of, the catering options are many and all incredible, having a private bar for our small event was a treat. The staff was above and beyond friendly and helpful every step of the way. Highly recommend for your next private event or party!

We had a wonderful stay. I will admit the outside of the building had my sixth sense on alert but once we entered it was beautiful. Checking in was a breese and I was assured the ghosts were friendly. The room was modern, clean and warm. Shower was large and bed was really comfy. I thought it was a great price and I had no encounters of the supernatural..to my dismay.

Stayed 1 night in this hotel. The room was very spacious and clean. The breakfast wasn't that great but ok. We had a very pleasant stay. I recommend this hotel.

The room was lovely, however, no one alerted us you need to put a sign on your door for service, although housekeeping came in and put on ragged bath mat in the bathroom and gave us a roll of TP, there were glasses from the previous night and overflowing garbage neither of which was dealt with. Parking is a nightmare on the weekends for guests of hotel, the restaurant gets busy and there are no spots if you come between 6-8. The restaurant: A "three" at best, pasta swimming in a sea of olive oil, crab cake served with olives, the flavors don't help each other. They seem to be trying too hard, not a memorable meal. The bartender was great and helpful. Overall, for $400+ bucks a night we should have gone somewhere else. Not a wonderful experience. I also asked upon check out for a bill sent to my email, none arrived within 2 days, so I called, they checked spelling of my email and said it would go out in the morning, again nothing for 2 days, again I called. You should not have to ask for a billing statement 3 times.

Cute hotel in a cute area close to downtown. Not close enough to walk to the restaurants or nightlife. My room was not nice though. Peeling wallpaper and my view was on the attic overlooking a parking lot. We had drinks and the cranberry Moscow mule was delicious. I think others in my group had better rooms but somehow I got the worst. Thankfully I only was there to sleep so not a huge deal.

This is a cute little hotel with super nice staff. The layout was easy to navigate and we had a room on the third floor this hotel. The room was very quiet which was nice and it had cute amenities. I liked the bathrobes and the fact that they had qtips and cotton balls in the bathrooms. The mirror in the bathroom was heated so that you could still see yourself after taking a hot shower. The beds were comfortable and the linens were ok. The only reason I gave it a 4 is because you can tell the wear and tear on this hotel. Peeling wallpaper, stains in carpets that wouldn't come out and extra silicon in the showers where they must've had leaks.

One of the most charming and unique hotel we have visited: The exterior is original 1892 brick and stone. The inside is renovated to an eclectic mix of vintage and modern with no two rooms being the same. Sadly, the restaurant and bar were still closed due to the pandemic, but the setting looked charming and elegant.

Not any better than a Holiday inn. 1st room we got (rm #207) had bugs on windowsill, then awoke to them literally on my bed. Should've know when the floor needed to be vacuumed (& the AC didn't allow it lower than 70 & it was warm).... Ewwww. I told the 2 guys @ desk & showed video of crawling bugs next morning. Next day switched to another room on 3rd floor (. Literal brown drip stain from seat to floor - in the front of the white toilet.... oh & the toilet seat is loose, so it shifts ....plus toilet paper on floor & stains on bedroom rug. Plus ... Its warm as Hell and it says 72. It will not permit us to go lower (" thermostat limit"). Thank God I bring Lysol wipes and it's our last night. What an end to a sister trip ..... Wait - not the end. Can't make this up. Bat in our room? After 2am awoke to a flying bat... where did it friggin come from? 3rd room appears ok, but it's been less than 2 hours. Friendly staff at front desk sweetly apologizes each time. UPDATE 7/7/21: Laura, the General Mgr reached out to me. She sincerely apologized & refunded our 2 night stay. We were not expecting that & really appreciate it.

We had high expectations for our stay at the Centennial based on the fantastic photos the hotel presents (fabricates?) on its website; however, we were extremely disappointed with our experience and feel the need to warn others about an extreme ripoff! Upon checking into our room, the entire bathroom door came off in my arms, hinge and all. The wall revealed it had been patched over and over. We asked to switch rooms and were told they were booked solid and could not do that. When we learned that they were sending maintenance to yet again wood fill the holes on the door, my husband paid a visit to the desk and asked to see a manager. There was no manager on premise, so he spoke to the HR person. She authorized a switch to the room next door. This new room's toilet wouldn't flush, so once again, maintenance was sent with a plunger which worked; however, the bathroom had this urine smell to it which we suspect was sewer gas. The floor behind the toilet had a huge rust stain around the piping. The entire room was dated - the carpets were stained, cobwebs were visible in the corners of the ceiling. It just left a feeling of "Don't touch anything." The carpets in the hallways of the hotel were severely wrinkled and stained. Some of the ceiling tiles in the hall looked like they were filled with water. It was just a gross ambience. The other annoying problem we had was each time we left the room and came back, the key wouldn't work. We had to visit the desk 3 times to ask the receptionist to rekey the key so we could enter our room. My husband asked if the manager would call us after the second time it happened and we never got a call. This place is so poorly managed and needs a serious update. When we checked out, nobody asked how our stay was. The receptionist just processed our credit card. Today, being the day after we checked out, I receive an email with a subject line "Thank You For Visiting." The entire body of the email explains that checkin is anytime after 3. It describes their on-site restaurant and that they look forward to welcoming us to Concord, NH. What the what????? This place needs some serious training in hospitality. My advice...stay elsewhere where the staff cares that you're spending $300 plus a night and is eager to ensure the value of your money meets your expectations. The Centennial is not the place!!

Normally we don't require much in a hotel since to us, the trip is what you do and not where you stay. I saw pictures of this place and read other reviews, and we were looking for a hotel while staying in Concord because I had a class. My wife agreed with me and we opted to stay someplace nice. The rooms are spacious, we ended up getting a suite on the third floor that was attached to one of the turrets. It was awesome being able to sit with a 270 degree view of Pleasant Street. There were a ridiculous amount of televisions, three of them in the room (bedroom, living room, and dining room). Other amenities were iron & ironing board, cable television, WiFi, telephone, refrigerator, nightstands with lights, bureau, soaps/shampoo/conditioner/lotion, towels, and bathrobes with slippers! The bed was very comfortable, I was able to get a decent nights sleep while here. Everything about this Hotel was relaxing. It was a little cubby area in the back on the first floor, but there was a computer available to guests to use with printer. I thought that was quite nice and helpful. The staff were very pleasant and the whole building is beautiful. Oh, my favorite part was the cookies! This sounds stupid, but every afternoon there was a fresh baked pair of cookies on the bureau left in your room. They were always something different and made the stay more memorable.

Was looking for a room for 1 night as we were in town for the Hillsborough Balloon festival in early July. Thanks to my trusty Yelp community I came across The Centennial. Upon arrival we were not sure if we were in the right place as the entrance and parking lot are around the back of the building. The check-in process was smooth and seamless. Our room was clean, comfortable, and cozy. The beds were incredible! I could only wish my bed at home was that comfortable. After being out for the evening we returned to 2 homemade cookies which was a very kind gesture. There is a restaurant located in the hotel that we didn't have a chance to try but it looked very classy. Overall, we enjoyed our stay and would recommend The Centennial to anyone who is looking for an upscale yet affordable place to stay in Concord.

Sad. We had a spontaneous thought and decided to stay a night at a hotel. We went to Hotwire to determine the best deal and location cause neither of us are great at finalizing a decision like that. When we finished our transaction we went immediately to this hotel to check out our room and we were excited that we did such a spontaneous thing. Sadly we were told the "supposed" great restaurant was closed due to Covid. Ok we understood so we went out to eat somewhere local. Upon returning to our room we discovered that we had NO amenities in our room, no soap, no lotions, no cups for water, nothing. We called down to the lobby and we were given one set.... we are 2 people expected to share soap shampoo and conditioner... hmmm that's not good. In the middle of the night, I woke up to use the restroom and discovered we had less than a quarter roll left, that's ok there probably was another roll in the closet. Ahhh NOPE!!! No more toilet paper!! WTH? So when we woke up it was clear hanging out in the room before checking out wasn't an option! We could have called down to the lobby but at this point why bother? So we went downstairs in hopes for at least a breakfast continental style like most hotels do, even I. The pandemic most have some options for breakfast... sadly no. Would I stay there again? No sadly we will not. Will we recommend this place? No. We spent a sizable amount of money in hopes for a relaxing night away from the chaos of Christmas shopping and houseful of people only to kinda wish we didn't waste that money. When we checked out, that asked about our stay, and we were honest about our disappointment and embarrassed that we had no toilet paper in the room and luckily we had napkins that came with the left overs we had from the dinner before. They seemed concerned about our experience but offered NO condolences... not the greatest thing to do for someone that was a potential new customer.. instead the concierge asked the housekeeping manager about why there was no amenities or toilet paper and all she had to say was "we don't leave that in the rooms anymore, due to Covid" and my response was, " Even when you know you are booking a room that day?" She said well you booked after my team cleaned the room". That is NO excuse. And terrible customer service! No thank you, we will not return. Sad.

Wonderful hotel. Modern amenities with New England charm. Rooms may be on the small size because it is build in and historic building. People are very friendly.

The place is clean.. but not as elegant as we expected. They lost stars for a few issues. One of which was price.. it's just not that great.. and we did a huge pass on any dining or bar room service after viewing the prices. But where they lost the most points was their maid service. The woman knocks calls out once & then ENTERS without permission !. When I brought this to the attention of the front desk all I got was excuses .. she did apologize .. but with the excuses that came after that did VERY little to make me feel they really got the message. You NEVER ENTER a guests room UNINVITED .. period

Very nice hotel with a great restaurant. Staff were great my only issue is my room was in need of a bit of maintenance. Wallpaper is tired and coming loose, furniture dinged up. But for the price it's a very nice room and I would definitely stay again. Just needs a little tlc and it would be 5 stars.

We picked the Centennial for our elopement. We had dinner in their private dining room and stayed the night before leaving for our honeymoon. We were in the Queen Turret room, and it was one of the most beautiful rooms I had ever stayed in. I wish we had been able to stay longer than one night! We're already planning to come back on our anniversary. All the staff were extremely kind and friendly, and the dinner and drinks at the Granite were also excellent. Really can't recommend the Centennial highly enough.

Top notch staff, Lucy at the front was absolutely top flight! A beautiful old building, with some sort of history involving the Civil War, newly renovated to a modern but warm hotel with terrific value for what you get. I highly recommend one of the suites in the turret if you've got the extra cabbage to part with. I couldn't imagine staying anywhere else whilst in Concorde New Hampshire. The "Live Free or Die" state (not just a saying) is a great place to be and stay made it that much better!

An eclectic and boutique style hotel, recently remodeled and adorable. We had our company party there last night and was wonderful. Katie at the Front Desk was very personable and Sue the Director of Sales was great. The food was delicious, the music was wonderful, and the intimate atmosphere made our night memorable. I would highly recommend staying there with someone you love or going for dinner. It makes you feel like you're in a high end restaurant in the City with small town service and prices. Highly recommend.

We just completed our 3-night stay and can't say enough good about it. It's very quaint and full of history. The restaurant located inside was phenomenal. The food was amazing all three times we ate there and the staff was great! The rooms are spacious and beds are comfortable. I highly recommend and will definitely stay there should we ever go back to Concord, NH.

Gorgeous exterior, modern interior, friendly staff, beautifully decorated rooms, nice touches like lemon cakes and bathrobes. It's a great crossover between the cleanliness of a chain hotel and the historic, small style of a typical New Hampshire inn. Missing: bigger lobby, pool, tub in the room. However those are what you trade off when you get a cool historic building like this! They'd have to expand and lose the charm to add pools and fancy lobbies.

Reservation was incorrect. Was charge for incidentals unnecessarily. Television was not working. Most of all, I had the do not disturb sign posted, and housekeeping started knocking at 8 o'clock in the morning. Definitely will not be staying there again.

Gorgeous!! Fantastic attention to detail. Friendly staff. Our favorite stop yet! Great curb appeal, with chairs set out under a big tree in front of this beautiful historic inn. The restaurant was fancy and a worthwhile stop for breakfast or dinner on its own. The rooms were comfortable, interesting, clean, and had plenty of amenities. Would recommend highly!

I can't help but notice that MANY of the five star reviews are from people who have gotten a free upgrade to a suite. I feel that this is akin to getting something for free. There is an INFINITE difference in PRICE and amenities between the regular rooms and the suites. Of course people are going to be head over heels to get a free upgrade! Keep this in mind, please. What I experienced was an outdated room with inadequate air ventilation and no windows that opened to the outside. The television was TINY. It could only be viewed from one of the two queen beds, and even then it was a stretch to see it from the queen bed directly in front of it. The TV is about 20 inches. There is no free premium channels, no wetbar or even cold water bottles. The free breakfast promised in the booking guide did not happen the next day because it was the weekend and Easter at that, so Brunch was served after our checkout time! So, no promised breakfast. Further, they held "incidentals" on my credit card even though there was NO ability to charge any incidentals--so why charge them? The room was stuffy and it was hard to breath due to inadequate ventilation system. The flooring was outdated and the only updated feature was a glass shower in the bath. This is not worth a room that retails for over 200.00 per night. I did not see ANY promised room service or other amenities advertised. If you are lucky enough to get an upgrade, you will probably be happy to get a suite for the cost of a room and perhaps you should ask if there are any upgrades available as I strongly disliked the room I was stuck in with no ventilation-neither heat nor air conditioning worked. The dining room was closed, the promised free breakfast didn't happen yet we were not advised of this. We didn't appreciate picking a place for all of these advertised amenities only to be given the bogus reason that no amenities would be available because it was Easter weekend. They should have warned customers in advance. Finally, if you like 20 inch TVs go for it, otherwise, the TV is useless. I feel that some people get upgrades and other amenities while some don't, as clearly demonstrated in the reviews. Don't pay for a five star hotel if you are going to be treated like we were and have amenities explained away while others have incredible suites for same price.

Just a short overnight stay. Staff was pleasant, room was large and clean, bed was comfortable. Free cookie was a nice touch after a long drive. Did not use the shower, so cannot provide a review on that. Only minor complaint is that the sink in my room had a seriously slow drain. Bar closing at 10pm was a bit of a downer, but not a deal breaker. Would book again.

Sat down for breakfast and had three choices for breakfast: French toast, 2 eggs, or an omelette. There were choices of sides like oatmeal or fruit, but I mean come on, whip up some crepes or breakfast sandwiches. The oatmeal also said "steel cut" on the menu, but turned out to be rolled oats instead.

This historic hotel is modern on the inside with beautiful rooms. We were upgraded to one of the turret suites and we couldn't get over how wonderful the setting was when looking out the third floor window of the turret. I never expected a stone shower and bathrobes. Macaroons instead of mints was another nice touch. This place is great value for the money.

Hotel very comfy and cozy. Loved our overnight stay. The help are extremely pleasant and very helpful. You must try the granite restaurant outstanding!

Middle of summer was $174 per night. This is a $$$ or $$$$. The average price excluding this is $120.

I made a reservation for this hotel over a month ago and received a confirmation. In addition, I had called in to ensure that my room was reserved. Four weeks after I made the initial reservation, the hotel suddenly called me and said that they took two large groups and that there is no more room for me in the hotel. I reminded them that this would be my wedding week and that I am staying with them for that reason, but it did not seem to matter. When I looked at their website, it shows that they work with travel agencies. I never really give one star reviews, but I feel that I need to warn the public that your reservation in this hotel might be canceled if they can get a better deal with a group that blocks multiple rooms in the hotel. Update (3 days later): hotel contacted me and helped me search for a comparable hotel in the area. Going to stay at The Colby Inn and the Centennial Hotel offered a meal at the hotel during our visit to NH. Updated star rating to 3 instead of my initial 1 star.

Upon arrival the very friendly third shift concierge checked ya in even though we didn't make it past midnight. From then on everything seemed fine until a maid knocked at like 8:30 am asking if we were still here. Check out is 11 am. They don't know we're here? It gets way way worse. So my girlfriend isn't feeling well and we're late checking out and I attempt to negotiate with new concierge but she won't budge wants a half day fee if we aren't gone by 11:45 so I'm like I don't see her being better by then. Ok fine they're cheap right? Nope now they decide to just walk into the freaking room no knock no clothes for real maid just like blushes and closes door. I'm out in car I'm so pissed off with them until I can calmly address situation. Do not come here it looks like an old old jail on outside and right across from a bunch of state offices. A night at the prison up the street would be more exciting and interesting to tell your friends about. I think checkouts not optional though. Ah life.

This is a beautiful hotel, with quiet, spacious rooms and a wonderful staff. Upon entering the guy behind the counter presented some fun facts about the hotel and New Hampshire. If you're on an East Coast trip, I highly recommend booking a couple of nights at The Cetennial.

The hotel gets some things right- comfortable beds, quality linens, clean modern bathrooms and lobby. Website very user friendly, offering packages for breakfast, dimner and we took advantage of a AAA discount, thank you. What is lacking is the staff's comprehension of guests experience aa all aspects of the amenities and services are collectivy one. After check in we wanted to enjoy a cocktail at the bar around 5:30; we sat for 12-15 minutes without acknowledgement, so we heaeded out. Having purchased the breakfast package at the time of reservation, we were told we couldnt be seated, aa the room was full and the staff too busy. Pushing back, they eventually agreed to their chagrin as it waa made clear to us that walk in dining customers are higher priority than overnight guests. These details were reiterated to the desk manager this morning. Another strange assumption that the night clerk made when we checked in was that we would want an upgrade to a room with two beds. This getaway for a weekend out of town was meant to be a romantic escape and I booked a room with one bed for a reason. While the room we were given was probably more spacious than a standard room, I do think it peculiar that the night clerk wouldnt ask if we wanted to be uograded to a room with two beds, but perhaps this is semantics. One last mention is exterior appearance that could be improved quite simply to make a great first impression- remove fallen leaves and cigarette butts from the stairs leading into this somewhat fine establishment.

I just stayed here this past weekend for a wedding. I would probably give it a 4 or maybe 5 star because the hotel was nice, the employees were friendly and I generally liked the place. However, the A/C in our room didn't work, about problem shooting it with the person at the front desk, they said they would have the manager take care of it at 5pm and send someone up and it should be all set by the time when we get back from the wedding reception. This was not the case, we got back, the room was 77 degrees, and not terrible, but I had to sleep without covers and it wasn't a restful evening. Other wedding goers had similar issues and notified the front desk as well and all were ignored. I don't think it's that big of a deal, but the behavior exhibited by the staff is passive aggressive and the lack of notification of this or any kind of complementary gestures because they are charging for a room without A/C is a huge negative. I would have preferred to spend the night at less costly accommodations with air conditioning.

I LOVE The Centennial! We have been back for 6 day trips a number of times in the past few months and love every minute of our stays. it is the perfect, charming, hotel. You will love it and you will love, Katie of their front desk. She has made our stays perfect.

Hotel was great. I use a wheelchair and was travelong alone. Room was largely accessiblec (light swithes, shower, sink, thermostat). Very helpful staff. Comfortable. Room was very quiet. Challenges: restaurant/ bar can be challenging. Small space. Bar has all high stools and tables. Roll in shower ...shower head is too high and can be handheld but no hook for it at lower level......but well worth a visit

We were up for the weekend visiting my mom for her birthday. We usually just drive up and back home in the same day but being tired we didn't want to take the 1.5 hour drive home and decided to make a night of it. We chose the Centennial because it seemed to be the only non "chain" hotel in Concord. Very nice looking place with lots of history! It is updated and modern on the inside. The staff and women at the front desk were super friendly. The restaurant was closed but the bartender was cleaning up and invited us to join for breakfast. Rooms were very nice and they have robes and slippers left out for you as you enter the room. We only have observation from our stay. This place is haunted. We experienced something in the night that couldn't be explained. A loud slam noise in the bathroom in the middle of the night and my toothbrush was on the floor in the morning but we both did not get up during the night. Overall, fantastic place! Just definitely haunted, so if you're into that and not easily scared, check it out!

Nice enough hotel, but worst customer service. When we arrived, they were confused about our reservation and thought they only had one of our rooms. When we asked about dinner, they said we needed a reservation and gave us "the only one they had left" on a Tuesday, but when we got there they couldn't find the reservation. They still managed to "squeeze us in" to the nearly empty dining room though, and the food was good. When we were checking in and out, we were clear that this was all going on one company credit card (which we presented), but they wanted additional card for incidentals. Checking out we were again clear about the card that should be charged, but a few days later there is now a charge exactly where they were told not to. Calling the hotel to check on what happened, the answer was "Oh. Well, sorry about that." No attempts to remedy or make amends. I realize there are almost no hotels near downtown Concord, so they likely feel like they don't have to try very hard, but come on. Even with your nicer facilities, I think I'd rather go to the Holiday Inn next time than deal with this lack of organization and professionalism. I feel like I have to at least give two stars. The property is nice, and the views lovely. Customer service matters though, so I just can't give any more than that.

Starting off with the check-in process, the staff was very sweet and upgraded our room to a king. The receptionist had wonderful suggestions for places to eat and activities to do during our stay. The shower and the bed were probably my favorite parts of the hotel. The hotel isn't just a typical cookie cutter chain, it has a unique charm to it, but it is quite pricey even when booking through the express deals on Priceline. I travel for work and stay in a different hotel every day, so I was a little disappointed that the wifi was 5MPBS download and 1 MBPS upload. Other than that it was sweet of the hotel to leave stockings on our doors for Christmas.

First off, I should say that our stay at the Centennial was lovely. We stayed there during our wedding weekend in August and our guests reserved about a dozen more rooms. The rooms are very nice and the staff was accommodating throughout the weekend. The bar is great and the food in the restaurant is very good. The only frustration we had, and it was a significant one, was in the lead up to the weekend. Our guests were constantly telling us that there were problems with their reservations. They would call to add or subtract a night and find out that their original reservation had never been entered. Somehow my mom's reservation was merged with a friend's. When we asked for the list of people who had reserved under our room block, we found lots of problems and it took multiple attempts to fix them. The hotel was nearly booked that weekend and I was worried that people were going to show up and there wouldn't be a room for them. In the end, it all went really smoothly, but it caused us a lot of unnecessary stress.

I stayed here for three days while waiting for my new apartment to be finished. I enjoyed my stay, the bathrooms are wonderful, the staff those I met, an older lady at check in was very nice soft spoken women. The elevator seems strange to me, almost institutional, like it was left over, but it was very clean and worked. I would strongly suggest anyone staying at the hotel to eat at the restaurant.

Couldn't find another half way decent hotel room with an AC when visiting NH for a family gathering, so we scoured the on line discount hotel finders and took a chance on the newly remodeled Centennial in Concord. For $120 (tax included) we couldn't have asked for a better room. We had a comfortable King size bed with many pillows, a plasma screen television with a DVD player and VCR. There's also a fridge with mini bar. The bathroom was really nice with a cracked tile shower and a shell sink. However, I've gotta remove a star for the lack of customer service. The staff seems to be missing something when it comes to serving the customer in a timely and efficient manner.

I'm raving about the Centennial Inn because they combine all the grace you'd expect from a centuries old historic landmark with all the modern amenities you need. Whether you are traveling for business or pleasure, you'll love the heavenly beds, spacious rooms, and friendly staff. You can't help but to relax in this rejuvenating environment--you may not want to leave.

Great hotel, but understaffed. I was just on hold for the front desk a full 5:00 minutes , then intercepted by central reservations?? I was calling front desk regarding a lost item. Ugh Very understaffed!!

We stayed there recently to see friends that were in the area. The hotel is very nice, the rooms spacious and tastefully decorated, clean and comfortable. The only complaint was the AC. We stayed during a heat wave the temperature outside was in the 90's. When we checked in we were not informed of any issues with the AC. When we got to our room we noticed it was warm and a small window ac unit had been put in along with a small fan. The temp in the room was 77. We inquired and was told the system was overwhelmed by the heat. I understand that this hotel is located In a restored historical building and it is very hot outside. but it seems the ac was undersized for the size of the building. Outside was saw three ac units that looked like residential units. The window ac was small, poorly installed,(outside air coming in from the window) and did not work very well. upon check out we were asked how everything was, we mentioned the ac situation and clerk commented that it always get stiffling in the summer. It sounds like management is aware there is a problem and has chosen not to address it. I had assumed the extended heat wave had caught them off guard, but it sounds like this is a regular occurrence. Design your HVAC system to be over sized! I don't like to have to complain, we did enjoy our stay. It would have been nice to have been offered some token accommodation for our trouble.

This is a lovely boutique hotel. I was a little disappointed in the lack of atmosphere in the lobby and the room, once you are behind the front door, it seems a little similar to a big chain hotel. You only see the outside of the building from the parking lot! That being the reason that I didn't give them 5 stars, I would like to say that the service and cleanliness and facilities were all 5 star. The restaurant on site is excellent. We had a room service dinner from there and breakfast the following morning. I would have to say that I would stay here again in a heartbeat, for the comfortable and clean room and for the outstanding on-location restaurant.

Stellar experience !!! Plenty of special touches, like coffee bar and newspapers available for free at the front desk in the morning !! Prompt and friendly service throughout the hotel, the bar and the restaurant !! ( The bar has numerous special cocktails !!).

Fancy hotel at a reasonable price. The building has modern amenities with historic character. The staff was incredibly friendly and accommodating.

Fantastic service, great location, and really nice rooms. An exceptional value too. Highly recommend.

Clean, modern in older building. Restaurant and bar. Close to downtown. Stayed overnight while water system at home repaired. Have been for dinner and drinks, first time overnight. Glad we tried it. Booked on Trip Advisor on short notice.

The building was beautiful inside and out and the room was a great size with an awesome bathroom. However, our room was right next to the elevator and on our way out, after getting ready in our room, we noticed that you could see right into our room AND bathroom through the window blinds! They were chunky wood blinds that did not close enough to stop people from seeing straight in. We couldn't tell from our room that we were visible to anyone waiting for the elevator and had to wait until after we had been changing and getting ready. To top it all off the window in the bathroom was right next to the toilet.

This hotel has the potential to be a great boutique hotel. It is located in a former home for Civil War widows built in a "Victorian industrial" brick style, with two turrets on the front facing the road. It tries to build on that history, but in a couple of ways, goes off on unexplainable stylistic tangent. We went on a "Romantic Getaway" package and, while there were some really very good things about the place, there were a couple of things that ruined it for us. First the good. The staff at the hotel was excellent and attentive. There were wonderful touches during our stay, with turn down service and cookies by the bedside when we arrived. We stayed in one of the turret rooms on the second floor with a balcony. The room was large, the bed very comfortable and we felt very relaxed. There was air conditioning, but because of the architectural structure, they were window units. (No big deal) The restaurant was one of the best we have ever been to. The food was amazing and the kitchen staff clearly knew their business. While our meals came as part of the package, the prices on the menu were NOT expensive. From a design standpoint, here are the tangents. The carpets (sort of a pea green) do not work with the setting of the building and atmosphere they are apparently trying to create. They are just an ugly color, plain and simple. The artwork in the foyer, lobby and restaurant are fine, but in the halls and room, they've placed faux 1930s/40s studio shots. It all just comes across as a sort of historically schizophrenic. Still everyone has their own tastes... What was totally unacceptable (and what we didn't discover until morning light) was the large amount of mildew in the shower. My wife (distgusted) was able to clean it off herself without too much effort. In addition, on the door frame going out to the balcony, there was a dark brown, greasy dripping stain. The housekeeping staff clearly was not doing it's job. in addition, the ceiling in the bathroom was separating from apparently previous water damage. We brought all of these things to the attention of the hotel staff at the front desk and, while she was courteous and took note of what we said, I think it would have been appropriate if they had at least made an offer to discount our stay. But nothing. (Except that they hope we come again and give them another chance). We really wanted to like this hotel. But, to us, these are big time hygiene concerns. If they address these issues, then this can be a wonderful place to stay. But, while we may come back for the restaurant, we will not be coming for an overnight stay.