The Charlee Hotel

I have been staying at this hotel for the last 5 years and the Charlee is by far one of the best hotels in el Poblado and likely Medellin. You cannot find a better location if you are looking to be near shops, bars, restaurants and lounges. The room service menu is one of the best I have seen, with a really good variety and great quality. More importantly, the staff is extremely friendly and helpful all the time. I will not just mention staff member's names here only because the staff asked for it. Those I mention here really did stand out. Juan D and Bryan L were waiters every morning in the restaurant in the lobby (forgot the name). Those guys were always attentive to what we needed and even ensured any special request was taken care of such as having an Apple peeled and sliced for my 5 year old son. Also, there is a drink cart that goes to the rooms in the evening offering drinks, no charge. The only recommendation I will give the hotel is to see if they can make rooms brighter, particularly the second rooms, where the Jacuzzi and kitchens are located. After sundown it is extremely dim in those areas and you can barely see what you are eating. The hanging lamp is just not enough. Also, please keep the Caldo de Res on your menus forever.

We had so much fun at this place! It was in the heart of a main area in el poblado with lots of nightlife and amazing people watching everywhere. The taxi had a tricky time figuring out how to get us to the front door because of all the one way streets, but once we were there, it was easy to get around. ||Our room was amazing and had excellent views of the city. The bed was comfortable and the rooms were huge! Way bigger than I expected when booking. We enjoyed the in-room hot tub, and Edison, the late-night housekeeping attendant, was fantastic. He got us set up at 11:30 pm with candles and bubbles, and helped sync my phone to the in-room speaker so we had music while we relaxed in the tub. It was perfect!||The main pool and rooftop bar were closed for renovation, but there was another rooftop nearby that we went to and had a good time. Overall, we had an amazing stay. Thanks so much!

Our stay at The Charlee Hotel in Poblado 06/20/2025 - 06/24/2025 was amazing! From the bellmen and security to the front desk, breakfast team, and housekeepers, every staff member was so sweet and attentive. They truly made us feel like royalty. As English speaking tourists with limited Spanish, my husband and I really appreciated their patience and effort to communicate with us. Colombians, in general, were some of the kindest people we’ve met in our travels. Although the rooftop pool and amenities were closed for renovations, we still had a fantastic time. Our room was spacious, comfortable, and beautifully decorated with unique touches and stunning views (a musthave for us). The location was also super central and convenient. We’d absolutely stay here again!

The staff were amazing, very friendly and helpful. Helped me out a lot with questions I had. Food and service were amazing. Ely did a wonderful job helping us out. Santiago was great with anything else I needed if Ely was not available. I will definitely come back.

Very accommodating staff. Edison was very quick and helpful with room service during late hours. It was a pleasure practicing spanish with him. Santiago was very helpful with recommendations and explaining the amenities of the hotel. Overall, every member of the staff was friendly and ready to help at a moment's notice. The front desk receptionists and Santiago all speak great English.

An absolutely wonderful stay at the Charlee in Medellin. Though there was an issue with our A/C on the first day, we were given options to move rooms and given cake as an apology. Yuliana, George, Karen and Santiago were all wonderful!! They were very kind, helpful and gracious. They made our stay! I would highly recommend the Charlee!!!

I stayed at The Charlee Hotel during a recent trip to Medellín and overall had a really good experience. The location is excellent—right in the middle of El Poblado, with great restaurants, bars, and shops just steps away. My room was clean, comfortable, and had a great view of the city. What stood out most was the service, especially from Ely at the front desk. He was friendly, professional, and genuinely helpful throughout my stay. Whether I needed recommendations or had a random question, he handled it all with ease and made things feel seamless. The only real downside was that the rooftop pool was closed for construction while I was there, which was a bit of a letdown. I had been looking forward to that part of the hotel, but these things happen. Still, between the location, the quality of the rooms, and the great service (thanks again, Ely), I’d definitely stay here again—especially once the pool is back in action.

An amazing stay at an amazing hotel!||The Charlee hotel is such a nice hotel, it’s located very centrally to the majority of things in Medellin.||The rooms, facilities and service were all immaculate during my stay! My room was huge and very comfortable.||In addition to this, the gym facilities were great with a number of machines, free weights, etc all there for use.||A big thank you to the team at the hotel for making my stay a memorable one from the team at Reception, the restaurant, the gym and a special thank you to Yuliana and George for their recommendations and help throughout my stay!||Highly recommended to anyone staying in Medellin!