The Charlee Hotel

The Charlee Hotel is, in many ways, a near-perfect base for exploring Medellín. Its location could not be better — perched right in the heart of El Poblado, surrounded by restaurants, cafés, and nightlife, yet with enough elevation and glass to give you a sense of retreat once you’re inside. The decor is striking without being overbearing, stylishly modern with a touch of tropical flair. The rooms are well appointed, the amenities plentiful, and the bathroom deserves special mention: expansive, thoughtfully designed, and anchored by a shower that is nothing short of glorious. For the price, it all represents very good value.||But then comes the human factor. On Thursday at 1 p.m., I encountered a front desk employee whose approach to service was so astonishingly inept that it managed to overshadow the otherwise strong impression of the hotel. My check-in was not just inefficient, but downright uncomfortable — a brusque, careless process that left me wondering whether I had inadvertently trespassed into a private club rather than arriving at a property that touts itself on hospitality. I left that counter feeling unwelcome, and for the rest of my stay, I did my best to steer clear of him entirely.||It is a shame, because The Charlee has all the ingredients to be extraordinary. Great location, great design, and genuinely good value for money. One staff member should not define an entire property — and I trust that my experience was the exception, not the rule. But in the hospitality business, the first impression matters immensely, and mine was, unfortunately, the worst check-in experience of my life.||Would I recommend The Charlee? Yes, with reservations (in both senses of the word). If management addresses the weak link at the front desk, this hotel could easily move from “good” to “very good".

Our stay at The Charlee was amazing!! Our room was huge with a hot tub and a beautiful view and the bed was so comfy.. The newly remodeled rooftop bar and pool is simply the best in Medellin. |Every evening the mobile bartender would come by our room and offer complimentary drinks 🍹. The breakfast was excellent. The concierges George and Yuliana were a great help to us, arranging transport, tours and restaurant reservations. The whole staff was just very welcoming and friendly. A special shout out to Yollaus in the restaurant, he is just the best!! The Charlee is in a great location, walkable to so many restaurants and shops. We will definitely be back..

Very nice hotel located in the tourist district of Medellin. I found the room to be spacious, yet it tended to be pretty dark. Most of the time, I had every single light, including reading lamps going to try to counteract this. The large patio with large sliding glass windows was also nice, especially during the mornings, but again, very dimly lit. And the nearby party district is constantly heard in the background. |I found the daily breakfast to be excellent. Fresh fruits, breads, eggs to order, and great coffee.|Also, the gym was the nicest I have ever seen in a hotel. Frequented not just by hotel guests but by locals as well. |If you're looking for a quiet neighborhood, this is not the spot for you, but if you want to be within walking distance or a short, inexpensive Uber ride away from the restaurants and bars, you won't be disappointed in the Charlee.|One last thing, their concierge staff, Yulianna & George, were very helpful getting tours and dinner reservations booked. They had good recommendations for night clubs as well. 👍

Had an excellent experience all the way from beginning to end the check-in was made so easy and really felt as though the two gentleman at the front desk. Anderson and Thomas went above and beyond to make sure that I was very well taken care of that type of treatment will keep you coming back absolutely would recommend!

The rooms were very big to fit our group of 4. Excellent view of Medellín. The rooftop bar was also a great perk. Such outstanding views. The location was in a very nice neighborhood with lots of restaurants, money exchange, and shops. The staff was also excellent!

The staff was very amazing, thoughtful, and helpful. Good food and restaurant. The location itself is great, BUT this hotel is incredibly difficult to get a good night sleep in. It’s right next to the clubs that will have the heavy bass going until 4 am. You’ll hear drunk shouting all night. They should probably give guests ear plugs. Early in the morning around 6-7 am, we could hear everything happening above us like there was a gym and someone was deadlifting and dropping large weights. Not sure I’ve ever left a trip as tired as this. Was only able to get 4-5 hours a night.

We absolutely loved our stay at The Charlee Hotel in Medellín! The location is perfect—right in the heart of the city—and the rooftop is hands down the best in town with stunning views and a great atmosphere. Huge shoutout to Alejandro, Tomás, and Laura for going above and beyond to make our stay special. Their hospitality made all the difference. We can’t wait to come back!

Had a great experience! Great hotel and hospitality. Only setback is no mimosas at breakfast lol|Yuliana and George were very attentive. |Santiago was very helpful and email and walked us to the bank.