Francesca P.
Google
An absolutely outstanding experience, and a masterclass in what true five-star hospitality really means.
Our stay at The Chedi has been nothing short of exceptional. From the very first moment, everything has been flawless: the atmosphere, the service, the attention to detail, and the effortless elegance that permeates every corner of the hotel. This is luxury done properly—quiet, refined, and never forced. The kind of five-star standard that has sadly become rare nowadays.
What truly sets The Chedi apart, however, is the human side of hospitality. During our stay, we faced an unexpected and urgent health-related situation that required part of our group to leave earlier than planned. The way the hotel management and reservations team handled this was exemplary: understanding, gracious, and genuinely caring. Without hesitation, they offered a thoughtful and fair solution that went far beyond what one could reasonably expect.
This level of empathy, flexibility, and class is what builds real loyalty.
Highly, highly recommended. This is hospitality at its finest.