The City Hotel

Visited The City Hotel today for a family meal for their Christmas menu. We often visit the city for breakfasts or lunch and the food is always top notch. Today was no different with beautiful soup for a starter and roast beef or traditional turkey dinner for the main and other options for both courses. We were catered for perfectly with a couple of members of our group with food allergies and intolerances. The waiting staff were attentive and friendly and made sure we were happy during each course. There were also complementary mince pies with our teas and coffees. One of the waiting staff also offered to take a family photo for us when he saw that we were taking one. That was a really nice gesture. Overall top marks for festive flavour and excellent service from all of the staff. Well recommended for Christmas and at other times of the year.

Lovely stay at this City centre hotel. Lovely atmosphere on arrival and a great welcome. The room (business room) was smaller than we expected but was comfortable and clean and had a great shower room. Good to see a waste paper basket in bedroom and a bin in bathroom. The window opened (wonderful as it was warm) and there was thoughtfully, a decent fan in the room. Usually you have to ask for a fan, so this was impressive. The quality/firmness of the pillows was excellent too. Too often pillows in hotels are too soft and uncomfortable. The one negative in the room was that the hairdryer (borrowed from reception) had no plug point near enough the mirror to dry my hair. This was very frustrating and such a simple thing to sort (the mirror on the wall couldn't be moved either). We had a meal with 5 friends in the restaurant in the evening and this was very good. All the meals were hot and tasty, good drinks and happy smiling staff. We felt breakfast was a bit early (up to 9am on a Saturday), but it was made to order and tasty.

Stayed here one night before working closeby. Arrived early during a terrible storm. The friendly receptionist stored my bag. I was able to dry off in their bistro. Excellent food and coffee. The standard single room was very warm and cosy. A bonus having a bath. Spotless and very comfortable. Breakfast was delicious. The young lady serving was warm and efficient. Strong wifi Excellent service.

Had a lovely weekend from the 26th -29th September at the City hotel. Lady at reception who checked us in was lovely as were all the staff. The only one negative was once we went to bar on the Friday night after checking in, we were told someone would be with us in a second. We waited 15 mins and then left without anyone coming near us. The 2 ladies were standing talking among themselves. We found a nice bar across the street so it was all good. Room was lovely and bed very comfortable. Would defiantely stay here again if we were back in the area.

Stayed in a single bedroom, room 25, bed was comfy, came with a small TV in front of the bed, although I didn’t use it. Enough plug sockets for devices. The room and bathroom we’re both warm, not too hot like some other reviews say. The hotel itself is warm but not hot but that would largely be due to being cold and then going into a warmer environment. The staff are very friendly and welcoming, breakfast is very enjoyable and any meals from the restaurant throughout the day affordable and tasted great. Overall, I definitely come back to stay like this hotel in the future. Just be aware that breakfast ends at 9am and the restaurant closes at 8pm which is early for me as it could be delayed for an extra hour but not complaining about it. I would also advise if you are travelling from a far that there is a great big hill to walk up from the train station to get to the hotel, which I wasn’t aware of before coming here.

All good for us at the City Hotel in Sept 2025. A warm welcome and a quick and easy check in by Rebecca. And a useful tip about the free but very limited car parking at the back. Thank you. We had a comfortable, warm, and clean room on first floor at the back, and an extra duvet as previously requested, was in the room for our arrival. A good start. Yes… some low level noise from surrounding rooms… but nothing distracting. Good service in the bar during the early evening and a delicious traditional breakfast was served smoothly on quite a busy morning. I spotted a car leaving their parking area as we went to breakfast, so I moved our car and got a space for the day. Parking is not expensive… but this was small, positive bonus from Rebecca’s tip when we checked in. This is in a great location for walking out and about for the history and highlights in Dunfermline. |I see quite mixed reviews for this hotel…however it was all reasonable and a good stay for us. Thank you.

A Great place to stay! A warm welcome, and a very nice room. The staff were all friendly and helpful, and the breakfast was perfect. The bed was very comfortable and the room was well equipped. The location of the hotel is very central for everything in Dunfermline. I will definitely be back, and wouldn't hesitate to recommend it to others. |Thank you to all the staff there for a lovely stay!

(This review is not based on a hotel experience but rather a restaurant experience) I used to go to the city hotel all the time for food a couple years ago, was very impressed and would have given it a 5 star. Unfortunately it really has went downhill, I came with my family with bruschetta and Cajun chicken pasta on my mind (a dish I got religiously and loved). To my surprise both dishes had been taken off the menu, this made the decision on what to eat very challenging. I chose the chicken cesear salad and it was awful, chicken was hard and chewy, only salad in it was lettuce leaves and there was not enough sauce i on it- for £11 I expected a larger portion. Luckily for me, my family member did not eat all of their fish and offered me some or I would have went home hungry. I’m unsure why the Cajun chicken pasta was removed from the menu, it was delicious and to my knowledge a popular dish. Highly recommend adding it back to your menu and I won’t be back unless it does.

just now on Google Not as advertised, front reception is uniformed and mislead the public. Rooms aren't good and neither is the service especially for a foreigner, they lie to you. Disgusting attitude. Degrading attitude and service. DONT EVER GO THERE, HORRIBLE EXPERIENCE

convenient location, very walkable and you're next to so many things! the dunfermline abbey is right down the street within walking distance as well as several great restaurants. the restaurant in the hotel was also excellent. room was affordable and nice. front desk extremely friendly and helpful. i would definitely stay again!

Very clean hotel this is always a great sign. Enjoyed the full Scottish breakfast that was in with your room rate. Would say mattress would be good getting up graded but apart from that great hotel. Had chicken fajitas for dinner and wow amazing

I stayed here for one night w/a friend. The night before I had stayed in a hotel around the corner, which was like the Four Seasons compared to the City Hotel! The redeeming qualities: + the gentleman working the night shift was a darling + free Wifi (but only in the lobby) + attached restaurant & pub + included breakfast The drawbacks: - tiny room that looked like it hadn't been cleaned since 1902 - duvet cover and blanket made me scared there were bedbugs - tiny, tiny bathroom with an awkward step in it (which I forgot was there and almost killed myself on--I wonder how many dead bodies have been found in that bathroom because that was dangerous!) - no lift, so go ahead and carry all your bags up the stairs - breakfast only till 9AM and be prepared for a guy that seems a little angry about working there - Wifi only works in like a 20 foot radius in the lobby

A very pleasant place to be, and very friendly staff. I found it quite amusing that the staff were eager to get me to have breakfast before my friends had arrived downstairs! It was a clean place, the staff were very friendly (and seemed gutted that they couldn't accept my ID, in all fairness though it was me but wasn't 'valid ID', as it didn't bear the PASS mark). My only gripe: the WiFi that I could not, try as I might, get working. It was patchy as best, but I wasn't there on business terms, rather a DJ meet, so WiFi problems weren't the end of the world. I will definitely stay there again if I am back up in Dunfermline. £32 for a single room? Done deal!

Christmas party night here, so comments on function room, bar and food served downstairs. Rather a small room not much of a dancefloor once all the tables were laid out. The bar and bar area is small but were a welcome break from the disco! Food served was average as these places are when they feed the christmas masses!

I've stayed in this hotel for 2 weeks now and the second week was only due to lack of rooms in other places. The food is below average and the rooms are clean but there are several problems. Firstly, the seagulls will wake you up at about 5am every morning! Secondly, and this is the real reason I'm never staying here again The hotel offers free wifi. Great right? Well no. It doesn't work (I work in IT so I know it's not my equipment) I reported it not working the first week to be told Oh, nobody has complained about it before, I'll get someone to have a look. However, when I reported it AGAIN the following week (to the same person) I was told Oh, nobody else has complained about it not working, I'll get our IT to look at it So yes, I'm highly suspicious that the wifi actually exists at all and they are telling porkies about getting it fixed!