The Cove by Renzzi

I worked two days of two hours each and they didn't want to pay me. They told me that it was of no use to them because I was very slow to learn in just two days of two hours of training (Jessica - the Argentinian trainer) At check-in they take a photo of their ID with all the passenger information and save it on a phone. And they manually type in the entire credit card information. That can't be done!! Apparently they don't really know the rules or laws regarding that. The rooms can only be accessed with a code, they don't even have keys. Anyone enters through the door and there is no security. They are a disaster as a hote. They don't even have an elevator. If you go to the second floor it is only by stairs, imagine if one comes with heavy suitcases.....It is better to ask for a copy of your stay to avoid surprises. Good luck if you stay there!

To be honest, I wouldn’t choose this hotel to stay at again. It wasn’t very comfortable. They don’t offer breakfast, and the coffee in the lobby doesn’t have any sugar options. Also, and this is super important for me, they don’t have an elevator. The location is okay. Florencia, the front desk agent, was excellent. Very nice! 💗 The room was kind of small.

I truly loved this hotel,the place is so laid back. The hotel has a great atmosphere and a cool vibe, omg and it smells so good. I also want to mention that you are close to everything that you may need and want. I want to add that the room I had was small,I don't know if all the rooms are this small. But who cares ,you come to South Beach 🏖️ to eat and drink and to enjoy the beach ⛱️ and people watch.Lol

What you see id what you get, the hotel is good for it's pricing and the services is also good. I would advise to renew the rooms and the hotel because would not cost much and would be so much better and you guys could get higher prices for the room but that's only my advise the rest was good. Thank you to jessica

I booked this hotel 7 months in advance for a trip in December. I had something come up last minute and had to cancel my stay. It was during Art Basel week so I know they were able to rebook the room for more than what I paid. I canceled a week before my stay which was well in the cancelation period. I was not provided a refund for the the days that I paid for. I reached out to Expedia and they told me it was between me and the hotel because I paid the hotel directly. I sent multiple e-mails and called multiple times. They responded to my e-mail but never provided a refund. I will never book this hotel again. They are a scam!!

Definitely wouldn’t stay here again, the fridge leaked from the inside all over the floor overnight ,on my shoes my food got destroyed no compensation they can never reach management/ owner it’s so hard to get anything resolved with this hotel.Sink stopped up. Holes in the wall..One wash cloth for a multiple day stay and couldn’t get any more…. I’ll be nice and say the location is great if they can get the customer service in check do some maintenance this hotel could be almost perfect for quick convenient stay…

Overall - great stay. I was debating on giving a 4 or 5 star rating which I will get into later. The rooms were really cute, clean, and housekeeping came daily. Every day they have free beach towel rentals of one towel per person per day. You get 2 free bottles of water each day and there are mini-fridges in the room with coffee in the lobby. Front desk is available 24/7 and they were all friendly. The location could not have been better. It’s right across the street from the Big Bus Tours, walking distance to the beach, and close to everything else you could ever need while in Miami Beach. The rooftop patio is perfect at night for just relaxing in a quiet area while watching the hustle and bustle of Miami Beach. The only reason I’d give 4 stars is you can tell this is an old building. It smells musty in the common areas, but they try to cover up the smell with a really strong perfume type of scent. The rooms do not smell like anything thankfully, but the lobby and hallways stink. The entrance is not marked clearly to the hotel. You do in fact go through the patio for the next door cafe to get inside. Aside from the weird smells in common areas, this place was lovely and I would recommend it 100%.

The only thing good is the location, it’s so close to the beach like a 6 minute walk and 2 minute bike ride. So many stores and restaurants surrounding it. We stayed here last year when it was called “the fashion boutique” it was wayyyyyy cleaner last year. This year it just seemed off it was less clean. Last year it smelled like bleach everywhere but I can tell they don’t clean as well anymore. Our room was quite dirty there was a ROACH under the bed I just happened to get up and turn the light on because I just had a feeling. It was hard to sleep because I just felt dirty in there. Also the showers were not freshly cleaned when we came to the room for the first time we walked in It smelled like old mop water…..not bleach or fabuloso like the last time… also there were no water in the fridge like the lady said it would be. Also the handicap crane was not working and my father who is an amputee had to get out of his chair and hop on his only leg up the stairs of course with our help. But I just find that CRAZY alsoooo no ramp for wheel chairs out in the front. I don’t know the laws in Miami but I’m prettty sure that should be illegal, disabled people deserve to be accompanied for just like an able bodied person. We also had to lift him up to get up on the curb cause there was so ramp….yikes. Yea I won’t be staying there again honestly. This hotel is really if you’re on a super budget and want to be in Miami’s streets have a good time on a budget.