The Crane Resort, Barbados

This was our second stay at The Crane. We truly love the resort—the property is beautiful, the beach is one of the best in Barbados, and the pools are fantastic. Zen is excellent, and Carriage House is quite good as well. That said, restaurant choices overall could be improved. The Italian restaurant, in particular, felt disappointing and would frankly be better off closed in its current form.|Unfortunately, our positive impressions were overshadowed by what happened on the last day of our stay. While packing, we discovered that a brand-new women’s linen shirt from Banana Republic (never worn, purchased just before our trip, ~$100) was missing from the closet. Because it was hanging among several other shirts and dresses, we didn’t notice until we began packing.|The far greater concern, however, was how the hotel staff handled the situation. The shift manager called security, but the head of security’s reaction was dismissive and unprofessional—he smirked when we explained the missing item, appeared annoyed that we had even raised the issue, and told us: “What do you expect me to do about it?” Beyond quickly checking the door lock record, no effort was made. No apology, no acknowledgment of our frustration, no offer of assistance or even basic courtesy.|When we returned home, we carefully rechecked all of our belongings and confirmed the shirt was indeed missing. Based on how it disappeared—taken from the middle of other hanging clothes—it feels intentional rather than accidental, and raises real concerns that this may not be an isolated incident.|While some might argue that the monetary value isn’t large, this kind of premeditated theft is serious because it erodes trust in the hotel and creates lasting damage to the guest experience. The lack of any meaningful response from your staff was even more troubling than the loss itself.|We came back to The Crane because we enjoyed our first stay so much. Sadly, this experience has left us questioning whether we can recommend or return to the resort.

Truely loved our experience at The Crane Resort. Fantastic and friendly staff at this gorgeous 40 acre resort complete with monkeys swinging in the trees, frogs singing in the evening and roosters to wake you in the am. Restaurants delish. Pools clean and refreshing. Can't wait to go back!

My first ever staycation was spent at the Crane Resort in St. Philip, Barbados. From the beginning to the end of my four night stay, I enjoyed both the indoor and outdoor ambience. From the cleanliness of both my suite and the grounds to the excellent customer service and respect I received from everyone I interacted with. Excellent quality in all areas. I was not disappointed!

Huge, beautiful room, the room's plunge pool was surprisingly cold but the rooms were massive and inviting. Beautifully maintained grounds. Location was far away from a lot of the islands main attractions but I enjoyed how quiet and serene it felt. The views over looking the ocean at the cliffs and the beach on property are absolutely stunning. Staff was excellent.

not much to say but the best and the most perfect resort. went twice last year and going this year. met the food and beverage manager felipe serrano. wow! he is everything a food and beverage manager should be. professional, knowledgeable, smiles, converses with the guests to ensure all is good and simply it was a pleasure to meet him everyday. so many wonderful people who work at the crane. how can i name them all. our dearest nakeisha from d'onofrio's. we are like sister and brothers. cheryl at the front desk and linda in pr51 and cristal in the building at the opposite end of the resort. kyle, jason, the other jason, shelly, andersen, peter, gloria and sonja. this is now our second home. we love all of you and are looking forward to returning soon. larry and carl.

Barbados is a beautiful island with many resorts that are stunning from the outside; but we never see the inside of them because we can’t not go to the Crane- we love it so much. We have gone to Barbados for three consecutive years for a Ninja competition, and every year we consider staying at a different resort. The competition even gives discount promo codes for other resorts, but we still chose the Crane each year, and so do many other Ninjas. And we are never disappointed- always happy we stayed at the resort we love. It’s like luxury and home combined. And since it’s on the Atlantic side of the island, the beach has great waves! We visit the calmer beaches (all beaches are public and free in Barbados) but we enjoy the beautiful Atlantic beach that is unique to the Crane. Many of the public Atlantic beaches are too rocky, so the Crane is perfectly located in our opinion. It’s nice to come out of our suite and walk a few feet to a beautiful, crystal-clear Atlantic beach.

My therapist was very professional and did an excellent job. The massage was very relaxing with the right amount of pressure applied to ensure a great sensation on my muscles. The ambience was perfect and the room temperature just right.

I can't really express the beauty of this resort. The views, the beach, the pools, the rooms and to top that off the dozens of monkeys 🐒 on property just took it to another level. Don't miss Tuesdays night down at the beach for the BBQ and fire dancers. Beautiful and a vibe. Zen is the best restaurant on property imo, everything was delicious. Make sure to include free daily breakfast with your reservation.