The Crane Resort, Barbados

This hotel has a lot of potential but our stay was just ok. Positives: AC in our room worked really well. Pools and grounds are very pretty. Weather is amazing. All of the staff were really nice and there were pleasant surprises like free coconuts they’d hand out when they were pruning their coconut trees etc. They were able to extend our stay when all flights in the region were canceled and we had to stay an extra night. We had to pay for the night but still am glad they could find us a room. Negatives: Our room was not serviced for multiple days despite us leaving the “please service our room” sign up all the time. We had to request a service through the app finally on day 4 in order to get anyone to bother to come. This is highly unusual for a 4 star resort.. Not enough seating at the pool. Guests would leave their stuff to save spots for themselves and then not return until hours later. We have a young baby and would be stuck at the pool without any seating despite being the only ones there from 8-10 am. The hotel needs to find a way to manage this. The lunch restaurants on site would get overwhelmed by 12:45 pm and stop taking any more guests after that time. This is crazy and I’ve never seen it before. If you are at a 4 star resort there has to be some way for you to get food at 1 pm. Here they simply said sorry we can’t help you. Beach was full of seaweed the entire time we were there. Dinner reservations at the 4 dinner restaurants were quite hard to get, which meant you had to plan ahead. They should think about increasing restaurant capacity given this was the case most nights. Food and drinks were largely underwhelming despite high prices. They can improve the quality easily and make this a much more desirable resort. We tried every restaurant and the food was meh across the board. Room smelled like sewage much of the time. In conclusion - they need more capacity at their restaurants and pools if they plan to keep expanding the number of rooms they have here. They can also improve the experience of guests if they increase the number of cleaning staff so that our rooms get serviced more often. The beach seaweed is out of their control of course, but is something to consider when booking here. I’d have a hard time recommending this resort to friends based on my overall experience.

The Crane Resort was immaculate and breathtaking. The employees are friendly and helpful and the food, especially the morning buffet. The beach, pool, grounds and buildings are generally well maintained. The value and quality of our apartment exceeded the price, especially as compared to other resorts in the region. Just be aware, the Crane is relatively far (inasmuch as things are "far" in Bim) from popular tourist hotspots and cities on the island. Be sure to reach out to book restaurant reservations well in advance of your stay

Very comfortable ​I had a wonderful and very relaxing stay at The Crane. The location is stunning and a bit more secluded, which we loved. The pools are fantastic, and the beach is magnificent. The rooms are spacious and luxurious well-appointed. The only minor downside is that because it's more remote, you'll rely on the resort's restaurants or need a taxi/car to explore other dining options. Overall, a beautiful property perfect for a tranquil getaway.resort. Spacious

The Crane resort overall experience was very good. There are some great aspects and some points for improvement. The resort location is fabulous with absolutely stunning views. We booked a 2 bedroom penthouse suite with our own private plunge pool. The suite was fantastic, very spacious with high cathedral ceilings and antique furniture. The whole look of the building and the room was done up in 19th century plantation style unlike other modern resorts. The balcony was wrapped around the entire suite with all rooms having great dramatic views of the ocean. The resort is located at the edge of a cliff with great ocean views and has its own private beach the crane beach. This is one of the best beaches in the Caribbean with white sands and azure blue waters. The staff do a great job of keeping the beach clean of any sargassum weeds. Many of the restaurants and pool areas have gorgeous beach and ocean views. Our rooms were clean and well kept. Areas that need improvement are housekeeping seemed very overwhelmed and was slow to respond needed lot of reminders. The reception staff during the day were frazzled and rude and not helpful. This needs immediate attention. We visited with friends and they all had bad experiences with reception staff being rude. Some of the restaurants close too early by 9pm and the servers seemed to be always in a hurry to rush you through your dinner to get you out of the restaurants. It ruins the vacation leisurely dining experience.

The resort is absolutely amazing. The staff is amazing and extremely helpful. We were always greeted with a good morning/good evening and a smiling face. The reason I didn’t put 5 stars for location is the resort is on the south eastern coast and most of the action is on the south western/western coasts. However, they have a taxi service that can take you anywhere you want to go on the island. The restaurants on site are amazing as well as some very close by. Don't forget to reserve a table though. I highly recommend everyone to stay at this resort and I do plan on coming back.

The Crane was an awesome place to stay. The staff were friendly and very prompt with service! The staff served pool side which is fabulous! The accommodations were great! The rooms are large and mostly updated! There are 4 different pools to choose from and we’re mostly great! They could have been a bit cleaner but as we were here it was very windy so that is probably why they were a bit dirty. The only downfall is that the Crane is far from the main area of Barbados. At least a 30min commute. We did not rent a car and cabs were about 45$ one way. Most restaurants were good! We did not get to experience the Italian restaurant as it was closed the entirety of our trip. The beach at The Crane was nice but just not usable for us. The water was very very rough and there was loads of seaweed. They were not offering a shuttle to Carlisle Bay until Thursday of our trip.

The room was amazing and everyone here has been very sweet! The only thing that we were shocked by was that everything was closed on Sundays. Check in took a while, and make sure that you call the crane before flying so that they pick you up at the airport. The taxis can get a little expensive. The food here is amazing, we got a smoothie every morning from the village cafe, our favorite restaurant on property was the Zen. The service was great, they will help schedule taxis for you round trip at a lower cost than getting a taxi yourself. Someone came in every single day to change out towels, do dishes, and make our bed. The only downside to this was location. It is very far away from everything, so anytime we wanted to go somewhere it was a 40+ minute drive. The beach had moss everywhere from the storms, so the crane paid for a shuttle every day while we were here to go to a VERY nice beach with umbrellas and chairs. They also had food and a bar. Overall was absolutely wonderful and will be back for sure.

Single worst first night I’ve had in a five star resort. No bedding available for the pull out couch. Like no bedding in the entire resort and nobody cared. Safe didn’t work and locked our passports inside. Portable air conditioner in the main living room didn’t work, not to mention they had portable air conditioners that were loud throughout the condo. Not very impressive resort.