Prasanna V.
Google
More Show than Substance
The Crown Goa talks a big game about being a five-star property, but the reality is far more underwhelming. Sure, the location on Altinho's hillside is genuinely spectacular, and those Mandovi River views from the pool area are postcard-worthy. But here's the thing—a nice view doesn't compensate for fundamentally mediocre execution across the board. This place feels stuck in a time warp, trying to coast on its heritage charm while failing to deliver on the premium experience it promises and charges for. The property is compact (almost cramped, really), and while some staff members genuinely tried to make things work, the overall service quality swung wildly from excellent to incompetent depending on who was on duty. I found myself constantly lowering my expectations throughout my stay. It's the kind of place that looks better in photos than it feels in person. If you're comparing this to actual five-star properties in other Indian cities, you'll be sorely disappointed. It works as a convenient Panaji base if you manage your expectations appropriately, but calling this luxury is a stretch by any reasonable standard.
LOCATION:I'll give credit where it's due—the location is genuinely excellent. You're perched above Panaji with sweeping river views, walking distance to the Immaculate Conception Church (5 minutes), Fontainhas quarter, and the floating casinos. The Old Secretariat bus stop is barely 150 meters away. Miramar Beach is a 10-minute drive, and you can easily access Old Goa's churches and Fort Aguada. The trade-off? You're about 40 minutes from the North Goa beach scene at Baga and Calangute—so if you're coming to Goa for beach clubs and water sports, this location isn't ideal. But for exploring Panaji itself and having river views, it's hard to beat. This is genuinely the one thing Crown Goa gets absolutely right.
DINE + DRINK: Breakfast was a not too bad and is worth waking up for, as they have a good selection of local and regional delicacies.
ROOM: I stayed in Room 505, so this review is based on that; SIZE: Spacious enough for 2 adults and simple baggage; VIEW: Sweet view of the Mandovi river from the Glass windows ; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part of putting me to sleep; BATHROOM:Good sized bathroom with a Stand-in shower; TOILETRIES: Ok quality toiletries, bring your own!
FACILITIES: Decent Gym with a basic range of weights, workout stations, and Cardio machines. They have a nice outdoor pool too, that is a bit compact though.
HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property, and the speed is good! Good sized Smart TV dishing out a wide variety of channels spanning sports, news, music, movies, and entertainment in multiple languages