The Crown Promenade Melbourne

I found The Crown Promenade Melbourne to be an absolutely fantastic hotel, based on my five-night stay. The Crown Promenade Melbourne was truly fantastic. This hotel perfectly blends modern comfort with impeccable service, and its prime location in the vibrant Southbank precinct makes it an ideal choice for any discerning tourist. From the moment I arrived, the staff was exceptionally friendly and efficient, making the check-in process a breeze. The room itself was a highlight, with its contemporary style and stunning city views through the floor-to-ceiling windows. It felt spacious and well-appointed, providing a relaxing sanctuary after a long day of exploring. The hotel's amenities are what truly elevate the experience. The "The Deck" area on level 3 is a masterpiece, offering a heated infinity pool and spa pool with breathtaking views of the city skyline. It's the perfect spot to unwind and recharge. The state-of-the-art gym is also a welcome feature for those who like to stay active while on the road. What makes this hotel a standout is its seamless integration with the larger Crown complex. This gives guests access to a world of entertainment, dining, and shopping options right at their doorstep, from the casino and live shows to high-end boutiques and world-class restaurants. This convenience is a major plus for a traveler who wants to make the most of their time. I was also delighted by the personalized touches, such as the comfortable beds and luxury linen that ensured a restful night's sleep. The attention to detail, from the cleanliness of the room to the quality of the amenities, speaks volumes about the hotel's commitment to guest satisfaction. The overall experience was one of pure comfort, luxury, and convenience, and I would highly recommend The Crown Promenade Melbourne to anyone looking for a truly memorable stay.

**I’m writing this review based on the discounted price I got based on a one night weekday stay. The good: The man at the front counter gave us a room on the top floor which was very kind of him, we were originally on the 16th floor. This made for a spectacular view of the city. There are six lifts meaning you won’t have to wait long. King size bed was comfortable. Bathroom spacious. Close access to the food court and casino. The bad: Along with the other reviews, the TV service is outdated. I think it’s $16 to buy a movie on demand. I’m not fussed but I think guests who book a 4 star hotel at Crown would expect more. There is no direct food service to your door, you have to grab it yourself. I will say if I paid a standard price for this room, I would be disappointed. For a discounted price, no complaints.

Stayed there for 2 nights with discounted price. Chelsea and Rohit from the front desk were really helped with professional service which made our stay amazing. Thank you for arranging a stunning room for our stay. Will definitely going there again.

Seriously I'm still waiting for someone to call me back about my unpleasant stay a Duty manager was call but nothing on two occasions. Firstly we arrived use valet parking to which we were told our bags would be delivered to our room We checked in l was early but paid the extra to check-in we went to our room to check it out looked OK until a later inspection on the floor near the bed on window side coins on floor and dirty so obviously your cleaner must be blind the toilet roll was old and tattered not replaced. We went to Nobu for lunch spent a ton of money ,went back yo our room NO LUGGAGE like what so l phoned receptionist they said can you come and get.Well why offer in the first place, we were ask if we'd like fresh towels when around 7pm as we went to receptionist to pay for our breakfast waited waited No towels came at all.this was very frustrating l wanted this to be the perfect getaway especially when I spent another $400 in another restaurant. So could someone please get in touch. Not happy at all.

Our room had stunning views was well appointed with full size bathroom items the bed was warm and comfortable. Unfortunately the carpets were filthy and the complimentary slippers were a necessity not a luxury, we were also woken at 7 a.m by the window washers, meaning we couldn’t sit and enjoy the view before going down to breakfast and checkout. Luckily we had shut the curtains before going to sleep or everyone would have been surprised.

I am a gold crown card member and thank you to crown for a free one night stay at Crown hotel. Booking was done via phone and it was quite hassle free and easy to get my room confirmation done quickly. We stayed in a nice cozy room and had a very nice view of the city and we were able to see rainbow just after we checked in. That was awesome. The lobby and facilities were awesome. Casino was super easy to access and we had a wonderful stay and will book and stay again soon.

We stayed here and I booked a corner king room, expecting the room shown on website with the rounded view, did not realise there are other king corner rooms, so just a FYI you might not get the one shown on website. Our room was clean and spacious and the bed very comfortable. Location great and we walked everywhere enjoying the interconnecting walkways between all crown properties. The room cleaning staff very nice and friendly and acknowledged us every morning saying hello. Reception staff were also friendly with check in and out very efficient and easy. View ceo, room is very lovely and made 4 day stay enjoyable. We ate breakfast at all the many cafes around the area and the south Melbourne markets an easy 10 min walk.

The pool was beautiful, and the kids loved it. Very clean and lots of seating. Even when it's busy. The room was nice and had fantastic views. Was clean and no issues. The robe was so nice to wear. Perfect to hop into after a swim. The bed was perfect. Valet stuff have great personalities. Breakfast was nice but very expensive for what you get. For the price you should get a complimentary coffee. First 5 star hotel I've been to where you are expected to pay additional money for a coffee. Get machines and if someone wants a real coffee they can pay. Couldn't adjust temperature in the room. Very loud at night from plumbing, i assume. The bathroom needs to be updated. The shower was horrible. Couldn't get a good temperature. Either to hot or freezing. Toilets should be separate. Most hotels we stay at have separated the toilet. Tv was outdated. This room felt like i had travelled back to 2007.

Not that the chic gloss black marble wasn't magical by itself, or the large-scale gaming and the terrific casino wasn't the sparkle, but Crown Entertainment Complex, is where you play it big in Melbourne. HUMONGOUS complex covering up to 2 blocks of Entertainment. I utterly LOVE the crown. What's not to love? - 3 Fancy hotels, with nearly 1600 rooms. - Both lavish restaurants and casual dining. - Tons of high-end shops and luxury boutique. This place is hard to beat. Four and half Yelps.

Great place to go for food, drinks and entertainment! Sunday nights they do a million dollar raffle. The Heineken bar is fun with a nice band playing. The food stations are massive and you can choose what you want to eat!

As far as casino megaplexes are concerned, Crown is pretty insane. It covers two whole city blocks and includes a huge casino, shops for days, multiple hotels, more restaurants than anyone could realistically eat at, and... oh yeah, HUGE FIREBALLS OUT FRONT. Like, actual real-deal fireballs, allegedly they even burn birds once in a while on accident. Docked a star because like most casinos, everything inside just felt needlessly expensive. It makes sense in Vegas, but, when you're in the middle of Melbourne, I'm sure the ultra-high end pricing fits that well. The coolest thing about this casino isn't even actually inside the casino. If you follow the river towards the conference center, there's a series of helipads on the other side of the bridge. You can sit there and watch helicopters landing and taking off seemingly all day long. Apparently if you're a high roller and fly in at the airport, the casino will helicopter you straight down to the Crown complex. MUST BE NICE! Actually, maybe why that's why I'm not totally blown away by Crown, it feels like the whole thing might be designed for ultra rich. I'll just wander through, browse at the spectacle, lose some money at the casino, and go get some el-cheapo dumplings.

There's always something for everyone and last Sunday we were pleasantly surprised to see pop stalls and bars bordering the grassy areas outside Crown along the Yarra! Kid friendly with bean bags and live music, there is something for everyone and it was nice to enjoy Crown's offerings outside in the summer sun!

I actually thought this was a joke. I was told by senior management of Crown on the phone that because I put two bad reviews on Facebook that I and my clients are banned from the Crown complex not for misbehavior but for a bad review we all had a good laugh a casino that is so petty that it can't handle a bad review. My clients and I when visiting Melbourne can use another hotel one that is not so petty and unprofessional

The Crown Casino in Melbourne is the biggest one in the southern hemisphere and has quite a lot to offer when it comes to gambling. You can find many Blackjack and Roulette tables in the main area of the casino. Also, there's a "low-limit" area downstairs next to the pokerroom with limits as low as 5$! I had some fun and played cashgame in their spacious pokerroom with a 50-100$ buy in and 1/2 blinds. Haven't stayed at their hotels, which are really pricy in my opinion. Their foodselection seems to be good and also for a decent price ( I had a steak menu for under 20$ at one of their restaurants next to the casino). Overall a decent place to hang out!

Crown entertainment complex is In the heart of Southbank, it really is an entertainment complex as it holds the only casino in Melbourne, a plethora of first class restaurants, shopping stores, cinemas, function rooms, clubs, bars, bowling and an arcade. It is a fantastic location for a nice night out, the variety of restaurants here range from a trendy casual atmosphere overlooking the Yarra, to intimate fine dining experiences. Outside of Crown, water feature walls line the Yarra, not much in the day- but during the night they explode with puffs of fire from the top. It's an incredible site and moment to be walking down the Yarra as all of them let off at once. If you have never seen it before, or are showing a guest around Melbourne, I would definitely recommend this experience. Crown's main food court area offers a range of cuisines that offer quality food far beyond the expectations of 'food court food'. Crowns main attraction is its roof and light show, this giant foyer is often extravagantly displayed according to whatever the season is. Every hour the displays come to life, with music, animatronics and light shows. This is definitely worth seeing during Christmas time, as they really don't hold back with the decorations.

I had a great time! It was much like the casino hotels that you find other cities. Great restaurants and plenty of night life options. I will probably visit again the next time I am in Melbourne.

This place is a dizzying array of amazingness. Casino with hotels, restaurants, bars, and on and on. I've been here 3 times now for work and I still get lost in the maze of this place, and I have been in pretty much every casino in Las Vegas. Probably one of my favorite casinos to be "stuck" at.

An entertainment complex that is not so obviously geared toward the Asian traveler, this places is a combination of casino, hotel, theatre and food court. From the food court, the amount of Asian themed stalls rivals that of Singapore. When I walked in here and not being a traitor to my own race, but all I saw were Asians. Now it's no wonder once I saw what type of food stalls were available. Dumplings, soup dumplings, ramen, tepanyaki grill, etc... Obviously, being a connoisseur of dumplings and dim sum I had to partake. Verdict, mixed. The hai-gao was good, but the sui-mai was a little greasy. The XLB wasn't juicy, but that was probably because I did not eat it right away. The pan fried dumplings were not good. A little too doughy for my liking. The place is loud and crowded. Kind of like Vegas stuffed into a mall, if you will. I liked the overall vibe of the complex and it's location next to the Yarra River. They offer a lot of options for both visitors and locals for both day and night entertainment and frankly the views of the Melbourne skyline were unmatched.