The Cube Hotel Birmingham

Bathroom needs grouting and tidy up. Room is big and has windows on 2 sides. Bed was very bouncy and a double quilt put in a king size cover on a queen size bed. There were only a few te etc . Asked for more but had to wait until house keeping came on shift. I am disabled so I spend a lot of time in room so tend to drink a lot. Tv had volume restricted asked reception to unrestrict it. She said she'd send maintenance to look at it but didn't think he could do anything. It was so low we could barely hear it. Balcony was big with a great city view.

Lovely hotel and friendly staff. Bed was comfy, had a good nights sleep. Only downside was the room was quite dark (no big light) and no refill of coffee for the following morning. Shower was nice and hot, lovely bathroom with good mirrors for getting ready. Good value for money.

I had great expectations for this hotel. The location and the view from the 25th floor are fantastic but that unfortunately is it. Everything else is terrible.|Reception - once you find it, no-one was there. I had to walk behind reception and call through the door at the back asking if anyone was around. They were but eating and sitting around and not the least bit interested in checking people in. I was handed the key card and a piece of A4 paper which informed me that on Friday and Saturday nights to expect noise from the 25th floor as they always had functions, but the music would be over by 0100 and hoped hotel guests would understand!|Bedroom - outdated. The bed/mattress had such a dip in it I spent all night falling into the middle. The walls are paper thin so you can hear everything either side of you and everyone walking along the corridor outside and going in and out of their rooms. Also the shower tray was on a tilt so all the water gathered to one side.|Breakfast - The view from the 25th floor is lovely. However the tables clearly weren't wiped own from the dinner the night before - you could see all the marks from where the glasses had been. I watched the waiters at breakfast and they do just clear away and don't wipe with a cloth. The Breakfast itself is limited, not nearly as good as Mal Maison at the other end of The Mailbox. I asked for scramble eggs on toast as was told they would only bring the scramble eggs and that i would have to do my own toast!|Overall very disappointing. This hotel used to have a great reputation but has sadly gone very down hill.

Not worth the price. I had to call reception several times to provide various items that were missing (TV remote, heater). The room sometimes had a funny smell of cabbage. The hot water doesn’t work properly - I had to have a cold shower on the day I departed. Staff are friendly and helpful but this doesn’t make up for the poor quality of the hotel. The breakfast is okay. But when I arrived later one morning all of the pastries had gone and they weren’t replaced. The views from the rooms were the best thing about the hotel as all rooms are on the 23rd and 24th floors of the building. I wouldn’t stay here again.

Modern look however out of date equipment such as the TV… only app available is YouTube.. which is a pain to use when asked reception they simply said “im not sure” unable to connect a HDMI either. Room was cold with a small portable heater. Water takes a while to warm up and the bed sheets were not the right size for the bed it was too small of the mattress and the duvet cover was too big for the actual duvet. Lack of upkeep and maintenance really puts this ‘Luxury hotel’ down.

The hotel is in a great location with good views from the room. However, the hotel is tired and corridors dirty. Needs some proper tlc. In our room, the safe didn’t work, heating didn’t work, and the tv remote was broken. The pillows far too firm. We were expecting much much more and won’t be returning if I’m honest.

Stayed on a Thursday night, check in was ok and allocated a room on the 24th floor. Straight away noticed there was no heating in the room and seemed there was a fault on the panel but on speaking with reception was informed that sometimes the heating within the whole of the cube is turned off and did not know when it would be turned on - it was 8 degrees outside. We were offered a portable heater which eventually came but was tiny and so made no real difference. We also noticed that there was TV remote and so asked if we could have one when they brought the heater but that never appeared and the safe did not work as the battery had gone. The heating was still not on by the next morning and on paying £120 a night, would expect that it would have been.|I’ve stayed in numerous hotels in Birmingham and would take a premier inn, at half the price over the Cube and can see on reading the reviews that many people have had a poor experience and would not book again

Beautifully decorated throughout, very clean. Great location, walking distance from city centre, reasonable car park down the road. Dinner was absolutely delicious, great atmosphere at the bar, breakfast was great. Unlike some of the reviews I have read I did not have any issues with the temperature in my room, it was fine.