The Davenport Tower, Autograph Collection

This was the best stay we have had for a long time. From the wonderful staff that greeted us with a smile and a hello whether they were counter, cleaning, vallet, or even maintenance. To the beautifully cleaned room and the bed that was so amazingly comfortable ( the first time in 2 years that I haven't woken up with a sore back from an overly firm hotel mattress). To the fantastic food and family-friendly atmosphere. We will absolutely be staying here every time we are in Spokane.

my server Christina was so accommodating and engaging. She took the time to make what I specially wanted, no hesitations. She was personable and excellent. She exemplified the Davenport reputation of excellence. My room was cozy and the bed was so soft. I always enjoy coming to Spokane mostly because I love the Davenport.

I gave this a 1* because of the service our group received in the Safari Room. It was downright the worst experience I have ever had in a fine dining establishment. The chicken strips were $2+ for 2 bland chicken strips with maybe 10 fries, the fish and chips, the fish was overcooked and tasted like cardboard with mayo for tarter sauce pretty much. The manager said i would get a credit on my bill, never did. I will be stayinng at the grand from now on.

Positive: The beds were amazing. The mattresses they have on the beds are some of the best mattresses I?ve slept on. Negative: Valet parking too expensive. Waitress in Safari room when we had drinks on Friday night took over half an hour to come back to us each time, even though she walked by us several times without looking at us. People partying in room next to us til 12:23 AM.

Great place to stay in town. Rooms are great with a larger shower. Beds are soft but for a couple nights it was not a problem. (we are firm mattress people). Valet and luggage drop off is kind of painful with kids. Although I did experience and see valet get cars really fast. Have cash for valet and shuttle.

This is the nicest hotel we've stayed in on our trip out west. For a 5 star hotel, it was so reasonably priced. We literally paid $50 more here than a Best Western the night before (and we stayed on a Saturday night). It's so luxurious. It gave that Pretty Woman feel. The hotel has their own line of beds. They are like sleeping in a cloud. We woke up refreshed and ready for the next 8 hour drive. The elevators were even boogie! Eventhough its downtown, the building is very secure. Valet took great care of our car. We ate at the restaurant. The food was fantastic and reasonably priced. Conveniently, there is a Starbucks in the lobby. I can't say enough about the friendliness of the staff. They were so welcoming. We will be back.

Positive: The size of the room was wonderful.Customer service at the valet, front desk and the restaurant were great. I didn?t even have to ask the front desk about getting my Marriott points updated! Negative: No.

I can't count how many times we've stayed at the Davenport Hotels. The Historical, Towers, Grand, Centennial and even the Lusso when it was open. Spokane is a fun getaway for us and we enjoy going. This is a classic 4-star hotel. The Davenport Hotels are the nicest hotels in Spokane and they are beautiful. Be aware that the beds are SOFT. You sink into them and it is tough on your body if you prefer are firmer bed. It is also located close to the bus station, which means there is a heavy presence of those that are struggling with mental health issues, drugs and stable housing. Since we stayed the weekend before Christmas, it was busy and lots of families, which also means a lot of hallway noise and crying. The other frustrating thing was that I left an item in the room, I know exactly where it was and when I called it wasn't found or returned to Lost and Found. I really wanted this item to be turned in. It should have been found by housekeeping, there's no way it wasn't found. I realize it's my fault for leaving it behind, I just wish that it could have been turned in.

First time staying in any of the Davenport collection hotels, we were impressed! Very elegant, animal themed lobby and elevators. Rooms were clean and spacious. Wish they had a fridge in the rooms as we stayed for 3 nights. Pool and hot tub were very nice on the ground level. The restaurant is really nice in lobby, we had a $20 food credit a day which was great plus the complimentary wine tasting! Dog friendly as well. I'd highly recommend staying here.

I often stay at this hotel when I come to Spoken. The hotel is conveniently located, so you can walk to restaurants, bars, coffee shops, etc. The view from my room was in the parking lot, and the car was right in front of me, so I left the curtain closed. It was very noisy with people coming in and out after 10 pm. And even though it was past 11 p.m., I couldn't sleep because I heard the voice loudly on the speakerphone for more than an hour. I'm totally exhausted from this stay. I should have called the hotel. Next time, I'd like to stay in a quiet room if possible

This place is drastically different from a few years ago. The hotel over booked so we were moved to the towers. The towers were so over booked that everyone sat around surrounded by luggage until nearly 5pm. ( we missed our dinner reservations because we weren't able to get ready in time). The Starbucks was closed as well as half the seating. We all tried to shuffle back there as to not disturb everyone that dressed up. So , these poor people in suits and gowns trying to take formal photos were surrounded by people's luggage. All of us felt bad so it was like playing tetris with suitcases and bags stacking them awkwardly around as to not disturb these people's photos or experience. The hotels weren't apologetic to anyone from what I over heard. These hotels sure made tons of people upset this weekend. Wedding parties, graduation groups, and Mother's Day groups all agreed that it was a TOTAL FLOP! The next day we were moved back to the autograph and the bathrooms walls were filthy as well as all of the mirrors. For basically 400.00 a night they need to get the check in experience together. They should check peoples bags if they can't immediately get them in. That would have satisfied most of the people. We can't go to dinner, we can't easily enjoy a cocktail, or go for a walk around town when we are all sitting with ten bags.

What a wonderful stay! Full disclosure to start...I have "Lifetime Titanium Elite" status with Marriott so I usually stay in their hotels for travel and I generally know what to expect at the various brands. Just a quick trip for work...checked rates and this place was $166 a night and the Fairfield Inn was $175 and Courtyard was $205!!! Autograph Collection hotel for less $$$?!!! So I booked the room and started reading the negative reviews and got worried. Checked in using the mobile app the day before and let the hotel know I would arrive at 5pm. To my surprise I got a message on my app at 8:30am that my room was ready and I could pick up my key anytime!!! Arrived and while I paid for a king size bedroom they UPGRADED ME to a one bedroom king suite, corner room, high floor!!! This room was loaded with goodness. Huge living area, TV, dining room, and half kitchenette. Big bathroom with double sinks and a shower area with travertine tile. Shower had great water pressure and took a longer than normal relaxing shower. Huge bedroom with another TV, sitting chairs, and desk. 18th floor room had nice views of the city. Bed mattress was super soft and high quality. NEGATIVES or ROOM FOR IMPROVEMENT: no parking on-site. Lot is next door and self park is $25 with valet $35. Hotel internet is POOR! They need to upgrade this immediately. 1 ply cheap toilet paper in the bathroom? Come on guys! Didn't like the "low to the ground toilet" either. However, next time I am in Spokane, if the price is right, I will definitely be back!!!

Maybe the worst hotel I have ever been. For over $400 a night, the hotel manager should be fired. 1.We tried to check in at one thirty but were told to come at four or we may be moved to another hotel. I did not appreciate the threat and we booked for this hotel in early April. 2. The line to check in was over an hour and I have added the pictures. Staff was unapologetic and threw their general manager under the bus blaming him. 3. There was another manager attempting to give champagne to a very angry crowd. We ask this person for the general manager and he refused to give the name. We also thought he was a racist and nasty. 4. In our search for the GM we received three different stories of his hours but we did learn from one employee he was in but refused to come out. COWARD! 5. Valet had literally a dozen people waiting to get cars with one of the valets improperly parking a car blocking a passenger van and all cars from moving. 6. There were about a dozen people waiting to get their luggage out of valet. 7. In leaving in the morning the gate was broken so we went out and could not get in with our existing ticket. Parking is very difficult and we saw no security. The area is sketchy at best. 8. Satellite TV kept coming in and out making it almost inoperable. The story we kept hearing was they were sold out and that's why service was so bad. We were here for a graduation with the school having the same graduation for over a hundred years so the general manager should have this hotel ready. Instead he disappeared and left a mess. The staff as a whole was not apologetic and gave many excuses. We understand that things happen and companies have bad days. However, it's very clear to me this place has no leadership so employees will copy and take cues from leaders who have no accountability. This place is a disaster and avoid this over priced mess with terrible service. To top it off when we got back this evening beds and the room was a mess.

My first time staying at this property. Ashley and Lisa at the front desk were very kind as well as Carissa at the restaurant. She was a bit busy but made time to check on us on a timely manner. This property is pristine, beautiful and elegant, the rooms are clean, they use quality products (L'Occitane ) in the bathrooms for guests. This place makes you feel special and spoiled. I loved the bath robe in the closet and of course the bath products. I enjoyed the comfort of the bed, I slept so very well. I also enjoyed the decor throughout the hotel. It's uniqueness of safari print and the taxidermy of animals decor throughout the hotel. Look forward to another future stay here in the future.

If you like pubic hairs in your bed and a front desk that hates you exist, THIS is your hotel! Alyssa was just mean to my GF for committing the crime of asking for a new key card after the one they gave us didn't work. When I asked to talk to a manager about why she was so mean about it, it was something out of movie. "Im the manager" said "Sam" who gave an over-the-top patronizing apology, the kind where she fake smiles while also being condescending. She even did the front desk voice, "Well I will have to have a talk with her... anything else?" Which is customer service code for "We dont care. We will do nothing to about this. Leave us alone." Oh, and there were curly hairs all over bed. Maybe thats what all the hidden fees were for... i guess they charged us for the bed hairs! Just the worst.

I love the Davenport Hotels, but this rating is not for the hotel, but for the customer service of the Marriott phone lines. I just got off the phone with Juls and needed to switch my reservation that I used from Points. I initially made a mistake and booked at the Grand (thought I was booking at the Tower) for 25k points. I called a week later and switched to the Tower, but they wanted 34k points instead! When I tried to book the rooms themselves, it was 275 for the Grand and 225 for the Tower.. so why the mark up for points? I tried to get a supervisor but Juls said no one will help me and this is their policy... Sigh. So frustrated and angry.

I was hoping to stay at one of the hotels since I have accumulated points with Bonvoy, however; this hotel does not allow me to have my emotional support cat with me as they only accept dogs whether they are a service animal or not. I'm disappointed by this backward policy. I cannot leave my cat in my car for extended period of time, but that's their only solution.

This is a fine hotel. But I have to point out that it's also an abuse of the concept of a Marriott Autograph moniker. I haven't been to Spokane in ten years, and I've always liked the Davenport. So, give the "Autograph" in the name, I thought I was making a reservation for the real Davenport hotel. This building is kitty-corner across the street, so it wasn't out of my way. But it's NOT the Davenport. Once Marriott got the name, they just slapped it on a generic high-rise building and called it the Davenport. Don't get me wrong. There's nothing wrong with the hotel or the building. But if you're paying for the Autograph experience, it's across the street. This is a fine, boring, average, basic, competent hotel. Nothing about it is particularly unique or interesting. I did have the pleasure of being woken every morning by a barking dog in the next room, but I assume this is a rarity and that they don't actually have a dog kennel in-house. Bottom Line: Marriott is abusing the trust of their longtime members by serving up average and borrowing a reputation from the original intention of their Autograph brand. I'll be more careful in the future. Lesson learned.

We had a horrible experience with the front desk employee Alyssa. There was a long line and we witnessed her attitude toward others before us. The biggest surprise is that Davenport has done nothing about it. She is named in multiple negative reviews. She has to have a family connection for the way she treats everyone.

Extremely upset with our stay. On June 5th 2024, the first room that was given to us had curly pubic. Looking hairs on the top comforter call to complain. They did change our rooms when we finally got into bed. We found more curly looking hairs on the bottom sheet of our. But we have come here for years.Always stay here they're not cleaning the Correctly. We have stayed at the original davenport before And have found dried hard contacts on the bathroom sink. Extremely upset.We spend a lot of money to stay here Multiple times the year. They should be Ashamed

I really enjoyed my room/never got room cleaned for 5 days/because i clean myself, not necessary. However this is for the bar. I continually gave the bar big tips, I think one said thankyou. Don't judge on how you look, very disappointed. However when hot girls came in the charm was on. I guess I won't tip at all anymore since it is not appreciated. Ciao.

Had a very nice one night stay. A modern hotel with ample size rooms and well appointed but not overdone. Across the street from the Historic Davenport, we found the Tower more to our liking as old hotels have small rooms and cramped bathrooms. The staff was really great, friendly and helpful. I will definitely return next time in Spokane.

Love this hotel. Davenport has at least 4 hotels DT Spokane. This hotel is cool, calm and collective. Rooms are tastefully decorated with super comfy beds and the hotel is in an excellent location.

I've stayed at a ton of Marriott locations. This one was disappointing, we stayed here on 06/19/2021 when we arrived we found the valet service and unloading/unloading area were closed. Forcing us to park across the street in an unsecured parking garage. We found a space on level 5. On level 4 there was a black SUV with its driver window smashed out. Clearly broken into. We then checked in with a very pleasant and kind staff. Went up to our room and got settled before we headed down to dinner. After ordering our dinner we waited for 45 minutes for it to reach our table, the filet mignon was cold. And my wife's halibut was blistering hot. Clearly mine sat, while they waited for hers to be done. When we tried to pay for dinner the waiter returned with our card and let us know he accidentally used our card to close out another tables dinner (5 people) and had them run our card for our dinner (just the two of us) that was very frustrating. The room was well cleaned and taken care of, and the staff was prompt when I had a small request for another pillow and more towels. When we looked to check out and get our car we found our car with our back window smashed, along with 3 other cars on our parking level. And 1 on level 2. The front desk man was very nonchalant about it, and said "we were just told by another guest about the breakins and assure you this is out of the ordinary, you should be able to file an auto insurance claim to get that fixed" which as someone who owns an insurance company I can say is true. But the lack of care the hotel staff showed us and the other guest I saw raising the same issue is disappointing. I would definitely not stay here again.

Terrific service at a great price! The room was quiet and had all the amenities we needed, including extremely fast Wi-Fi and the great business center that I use even though I had checked out at 11 AM. The staff was exceedingly accommodating and friendly and I would highly recommend them. if you need a great place to stay at a fair price I highly recommend the Davenport Tower in Spokane Washington.

Things missing from this "Autograph" property lmao... Room: Room service menu - QR codes don't count Property Information More than two cups - no coffee cups at all Something to go between mattress and wall, there is a huge hole Water pressure - literally none Property: Signage - No elevator sign in their garage near the actual door to the elevator Parking - 22/night self park is a joke and the spots are not of legal size and is full often Food venues - BUSY never could try it since it was ALWAYS a wait morning noon and night Vending machines on three floors did not work There is no "snack bar" or something similar as in many other properties. Wait for sit down dining or go hungry. Waste of time and money, I will not repeat. (Marriott Titanium Member)

We had a nice stay here on a road trip through Spokane. There are several Davenport properties in town, and this one is a standby. Beds are soft, and everything was as you might want for a hotel. I had breakfast in the hotel restaurant, which was good (nothing amazing, but easy and a kind of fun decor).

Is there a cooler hotel lobby in the Pacific North West? I haven't found one yet if so. Love this place. I got a room on the 21st floor. King bed was comfortable. The rest of the room was great and clean but felt a bit dated. Maybe time to upgrade the carpet, etc? Looking forward to when the lobby restaurant is back open again!

Unbelievable!!! We had a table in the restaurant and the server told us that they were too busy!!! I am at a loss for words.

4.5 stars. 80's glam - lots of mirrors, shiny brass & safari themes going on. Gaudy, but fun. 18th floor King 2-room suite - great views, spacious and clean. Comfy bed. Amazing shower! L'Occitane soaps, hair care products Thoughtful trash bin placement in the unit. Comfy bed. Starbucks in the lobby, single-cup brewer in suite. No housekeeping service, due to Covid. Good location. Parking garage across the street for extra $$$ Lobby bar & restaurant: very good. Fantastic fish and chips. Same meal ordered as room service was sub-par. Save room service for the delicious desserts. Great choice in Spokane!

Location, Location, location! I had a great experience here. Nice, large, clean room, attention to COVID 10 cleanliness and policies. The location is unbeatable and until it snowed , i was able to walk everywhere i needed to go. I'm really glad I opted to not rent a car. Due to COVID, many amenities were unavailable, which is understandable. Like other guests, I put my trash and dishes outside the door and it was rarely picked up. I was not given instructions on what to do. It would have aldl been nice to have information on alternate services . For example, when a snow storm hit l, I could not get an Ube or Lyft and I called 5 different cab companies that were unavailable. The hotel shuttle was closed and there were no information on other options. Room service is also suspended , but when I called down to the restaurant to order pickup, it just went to a recorded message. They have no business center or business center is closed. The front desk kindly allowed me to print my documents. Overall, this was a great experience and I hope I can stay again.

The hotel itself is very nice. However, our experience was marred by the extremely rude bartender at the lobby bar. We came from California and although my daughter is 21, her license is still in vertical orientation. Her license was renewed at 20 years of age and is good until 2026. Upon showing her ID to the bartender, he embarrassed her by snapping at her and saying, "we don't serve verticals." My daughter tried to explain that she's 21 years old and then he again said, "we don't serve verticals and you need to get behind the partition." So he took no time to be polite or explain the rule but instead rudely kicked her out of a crowded bar as if she was a criminal. I understand if this is their rule (although it makes no sense especially with zero explanation from the enforcer) but he could have been nice about it instead of being curt, rude, derogatory, and making a scene that brought my daughter to tears from embarrassment. I'll be coming to Spokane frequently in the future, but I will never stay here again!

If you don't like the safari theme, don't go here! I rather liked the soft, plush bed, and after the first few encounters of safari decor, I didn't mind it at all! At least I didn't have any nightmares about human eating animals. I had a quiet room and a view southward. The lobby is beautiful, but the parking is rather a mess if you have a big school van, as it didn't go into the self-park. Instead, I had to use the valet; oh, I guess that worked out well! Haha. Convenient Starbucks (just serving Starbucks, not a real one) in the lobby. Hugh area in the lobby for meeting up with a large group. This is just as good as the Grand! As long as the Safari theme doesn't put you off!

The worst Marriott hotel I've ever been to. Staff is rude. Rooms are not clean. Way overpriced for what you get.

Artsy fartsy hotel. Doesn't impress me. No pool and no refrigerator in the room. You have to go down the hall to the ice machine room to use a microwave! On a 105 degree day cold water bottles in the fridge would hit the spot. I would rather stay at a Holiday Inn Express than this joint.

Super disappointed with service...arrived at 4 and left at 6..Restaurants should learn consistency..32.95 a plate for the Salmon..so underseasoned it was horrible...and putting things on a plate that can't be eaten a real no no...Under no circumstances should you order "the Coleslaw" all it consists of is chopped cabbage, no Mayo or anything..Not on my list of eat places anymore. They did remove my salmon fee..but kept the tax for it...I did not eat it to be fair.

Easily one of the better hotels I've stayed in, except the resort hotels intended for vacationing (picture: beachside with palm trees). By best, I don't mean that it has no flaws. The walls are paper thin and I could hear even my next door neighbor clipping their toenails and sneezing. If you are a light sleeper like me, you will have difficulty. Cool. But I mean that's a pretty common problem for most hotels. And sure, their AC didn't really work. But whatever I can live with that. By best, I mean that the hotel has class. I loved the non-carpet floors, the Loccitane toiletries, and the spacious layout. It made me feel bougie. I said it. Personally, I thought the cheetah/jungle theme was tacky. But whatever, I hardly noticed that. I also love hotels that provide morning newspapers. Old fashioned and business minded. I highly recommend!

1-chop salad is not chopped! Large wilting pieces of romaine And 3 square chunk's of (tastes like Parm) but stated mozz. Meat was rubbery and not fresh. It simply should not be called a chopped salad= because it isn't!

This hotel is also known as the "New" Davenport compared to the Historic Davenport across the street. Don't let the gaudy safari-themed atmosphere fool you; this hotel is warm and staff are down to earth. In response to COVID-19, it looks like management changed some operations so there's no room service, housekeeping is limited except to clean and sanitize between stays and to go around the floors and offer towels and bottled water during your stay. The bar and restaurant hours are also limited. There's a little Starbucks stand in the lobby that's open early in the morning until around 10 am but don't worry, that's not the only place where you can get a hot cup of coffee as this location is surrounded by restaurants and cafes which made it highly appealing. We booked our mid-week stay through Expedia and were offered high-floor room on arrival. It was clean and spacious, the bed was comfy, and the view was great. We really had no complaints. We loved our stay and wished we didn't have to leave.

I loved this hotel! Beautiful and clean. I'll definitely come back! So clean bed and bathroom. I recommend this hotel you won't regret it

The Davenport Tower is where I stay every time I travel to Spokane, two to three times a year. I am not sure, but perhaps due to the pandemic, things are changing. On my last two trips, the service isn't the same; it has gone downhill. Upon check-in, I was told there was no room service and that if I needed anything, to let the front desk know, and they would have someone take care of it. I need clean linen and fresh towels daily; the restaurant, which has always been a go-to rather than stepping out in the town, has had its service go down. Wait times for ordering or paying were just way too long. I had a manager apologize for the inconvenience. Still, at the same time, I understood the lack of staff and new employees being slower, so jump in and helped them out rather than stand around looking upset so that everyone in the restaurant saw there was a problem. I'll give it one more shot on my next trip, but if it doesn't get better, I'll probably be taking my business elsewhere.

Great hotel, centrally located in the downtown area. Short walk to shopping, restaurants, and the river walk park where the 1974 World Expo took place. The service at the hotel is 5-star, and the venue is kept immaculately clean. Plus, the rooms offer L'Occtane amenities, which is a nice touch.

It's a beautiful hotel! Very historic and beautiful architecture. However, The rooms are dirty. Such a disappointment. And it's not like they forgot to vacuum. They neglected dusting the period furniture for years it appears. When walking in the room in my socks they got filthy. Not black but so dirty. Ugh. We won't stay here again, unfortunately.

Considering I live out of a hotel room 2/3 of every week I can be very critical of hotels. This place pleasantly surprised me from beginning to end. Starting with the timely and comfortable ride from the airport to the luxury and comfort of their rooms. Staff was very kind and accommodating at checkin. The room is a safari themed bedroom. Open European shower (but big enough that you don't freeze). The room has a refrigerator and microwave plus a Keurig coffee machine. The beds though are by far the very best I've ever slept in!! Good job Marriott

You would think during a global pandemic this hotel wouldn't cut corners on cleaning or be gross. My room was dirty and had dirty dishes. Check out my pictures!

Stayed for 2 nights in August. The place was packed! Our room was beautiful and had great views of the sunset. We didn't eat there as it was very busy and ventured out for food and coffee. Room service was available, but we didn't partake. Seemed to be closely located to a lot of attractions and dining. Our 2 queen room was large and clean. Had comfy beds and lines, the shower was massive, had nice toiletries. The staff was friendly. Unfortunately valet was closed, which would have been nice to use as my mother that was with me doesn't walk well. I'd have to drop her off and go park and then come back to get her. The parking is a nightmare of a parking garage. We had an Explorer and it was hard to park, I can't imagine coming in with a full size suv or truck. The few trucks I saw were on the roof and had to take 2 spots or block other spots to fit. I also like that the staff didn't really pester my mother about wearing a mask. She had an accident years ago and half her face was smashed in and now plastic. It's very hard for her to breath in masks so she didn't always wear it, but they didn't bother her.

A trip to Africa :) Amazing interiors! Comfy beds and very quiet if you are on top floors Clean easy to find parking in structure next door Starbucks inside ! We really liked the art and sculptures a great place for one night stay Thank you Marriott

Subject: My daughters stay the night of June 28th @ the Davenport Tower. Please forward this to your General Manager or Walt Worthey himself, I am extremely disappointed and upset by the treatment my daughter received when checking in to your hotel at 11 pm on June 28th, 2021 Because of Avista rolling blackouts my daughter did not have electricity on 6/28 for at least six hours she has two toddlers ages just turned three and one. By the time we realized power was not going to be turned back on all the hotels in the area were booked except the tower. Now keep in mind I would not be sending her to a motel 6 or 8 because of safety concerns but felt your hotel would be safe and it said parking available. I called your front desk to make sure there would be no issues to her checking in and made sure if I bought through hotel.com there would not be an issue the female at the front desk that night, a red head assured me there would be no issues when I explained it would be my daughter and her two toddlers checking in and not myself. At this point there was no mention of the parking garage being at capacity or the need for a card for "incidentals." My daughter arrived around 11 pm with her children in tow to check in and was informed the parking garage was full and she would have to park in the paid lot across the street. There was no offer for security to walk across the street with her while she parked so that she and her children would be safe. The parking lot was full of homeless drug addicts making her feel unsafe and scared for her children. She hurriedly got out the babies stroller and items locking her wallet and car keys in the car in her panic. When she went to check in she told the front desk female that she was scared for her and her children's safety because of the homeless people in the parking lot, your staff stated it should have been expected she is downtown. When she discovered she did not have her wallet she was not allowed to check in and had to wait outside with my two grandchildren until I arrived to check them in. Firstly, she did not expect to have to go to a unmonitored parking area with her two toddlers at almost midnight and there is no way she should have been made to sit outside with the babies until I arrived!!! To say I am livid would be a understatement!!

HORRIBLE CHECK-IN EXPERIENCE! The manager was at a different site and didn't bother to call to remedy the issue. Don't bother booking a room in advance - they don't honor reservations even when your reservation is made directly through the Davenport site and confirmed via email. Booking a room requires signing up for Martiott points that you'll never earn because you can't check in. Zero help from Ashley. No manager. Charged a different price than the confirmed reservation they didn't honor - $373 for one queen bed room for one night and were rude about their mistake in booking. Blah. Never again.

Very sad response at front desk. I have been coming to this hotel for 10 years and so not accommodating. always tell me no longer Marriott so do not expect that service. other hotels will check schedule to see if rooms are available early. Not here! The service is here has evaporated.

Some people appreciate the historic theme of this hotel, which I do as well- I simply thought it could have been better. At check in, the representative splattered off her usual "Pool on first floor, self parking, blah blah blah" And never once stopped to ask if id even been there before. Which I hadn't... this was my first time to Spokane period, so I think it would have been most appropriate to ask questions and get to know your guest checking in, rather than sounding like a robot and spewing out your standards 'welcome greeting'. I didn't use any of the hotels amenities because I didn't know any of them. The bed was super comfortable, shower is huge and the room was clean. The curtains have visible stains so they can use a good cleaning. Everything is incredibly expensive but quality seems mediocre. I wouldn't stay again. Unfortunately.

Wonderful ! We stayed here for Hoopfest weekend .. it was perfectly located for the games .. the service was nice as to be expected and the hotel was clean and comfortable.. Beautiful hotel!! Room was the junior suite and it was perfect for our family of 4 ..

The hotel is always clean and ALWAYS has a very friendly staff from the front desk to bartenders and valet employees. The downside is having to pay to park but you can always just take an I er to and from the airport if that works for your travel. Very short drive to the airport. 4-6 happy hour that actually has really good appetizers. We planned to have a couple drinks is for happy hour then go out for dinner afterwards but instead just loaded up on appetizers and had no need for dinner. Spicy shrimp flatbread and their wings are premo! The hotel has a ton of character and history.

[I stayed here in May of 2015 and mistakenly reviewed the Historic Davenport. THIS is the one I actually stayed at: The Davenport Tower, Autograph Collection, 111 S Post Street, Spokane WA.] Well, excuuuuuuse me while I stay at this fancy hotel!!! I was SO out of my league here; this is a fancy, upscale, beautiful place. Did I say fancy? I was passing through for 1 night, and got a really good rate, so this was my hotel of choice. The self-parking lot is across the street. You park in a garage, then walk out to the sidewalk and down to the hotel (a short walk - about half a block). I am not sure if they offer valet. If you have a lot of luggage, it's a bit of a pain because the self-parking lot is not connected to the hotel. You enter this gorgeous lobby, oh my goodness, it is so beautiful. Check-in folks were very nice (despite the fact that it was obvious I didn't belong here - ha ha). My suite was very nice, very clean, and the linens were luxurious; beds comfy. There was no mini-frig, no microwave, and I don't think there was even a little coffee pot. But, the room had everything else. The bathroom was just insanely gorgeous. There was a HUGE walk in shower with these beautiful tiles and high-end shampoo, conditioner and body wash. It was so nice and roomy - really spectacular. The sink was separate from the toilet/shower area, again with high-end creams. Loved that! Oh, the BEST. In the evening, a light tap tap tap came on the door. A young lady who looked like Heidi was standing there offering me "turn-down-service". I turned down her turn-down service, but I did accept her little chocolates - which they sell at the hotel and were positively DELICIOUS - it was some kind of peanut brittle. Wonderful. There are restaurants, bars, and cafes in the lobby - as well as a Starbucks. I didn't use any of them, but everything looked nice. This is a great location. We walked around a bit, and walked over to a bar that was nearby. I loved all the buildings along the street - very nice area. Every now and again, I admit I like luxury. And, this place provided me with that fix. After this stay, I went back to my Fairfield Inns, which are perfectly fine - all I care about is clean! Stay here and prepare to be wowed!

Not an enjoyable stay, first the room didn't fit our needs, multiple light switches that takes forever to figure out, second only one side of the bed has an outlet, the bed literally sinks when u get in it,the thermostat only goes to 65 and im fairly sure its incorrect, so those things I concur could just be our personal preference and may just be perfect for others, the room is laid out fine as well...the mind bogglling thing is if u refuse the the astronomical cost of valet parking you are stuck parking acrossbthe street in a multi level unit that reaks of urine, thats not the worst part, actually getting into the structure to get ur car is an exercise in absuridty, first off the only door we could find to get in only opens from inside so u have two options ..jump the chain gate (ladies do NOT wear heels) or go in the entrance for cars and risk life and limb hiking up several floors while dodging oncoming traffic (im not making this up) once u actually get to ur car getting it out is whole new level of frustration, they give u a PAPER card ticket to insert thatnis supposed to recognize u as a guest..it works sometimes when it doesnt they tell u to press the call button and a staff member will have it opened,in reality it takes forever for them to answer meanwhile a line of angry cars behind you are laying on the horn. the service was decent but not overly helpful...its not that the place is bad per se but we have had better service and much more hospitable staff at places MUCH cheaper..​

Great hotel. All of the Davenport's seem to be great. I stayed at the grand and that was amazing. Stopped by another to visit a friend and it looked amazing. I really couldn't say anything negative about the Tower. Our room was well taken care of, the food was good, drinks at the bar were good, service was impeccable, check-in was smooth. They even had our room ready for us earlier than anticipated. That was a treat because our flight landed hours before regular check-in time. Overall amazing hotel and I would have no qualms with staying here again next year.

A very modern, clean and trendy Marriott with local pubs, bars, restaurants and retail stores close by. Great rooms.