The Dean Apartments

We’ve had a great year living at The Dean. The amenities, community upkeep, and staff make this place a great place to live. Had our rent not gone up so much for our renewal, we wouldn’t have even looked to see what other options we had, but we did, so we’re moving and saving money. We will miss watching all the dogs and kids playing in the parks! A small critique is how management allows people to have whatever clutter they’d like on balconies and in hallways. It’s just unsightly. Aside from that, the neighbors and community are great!

This review is for Tea Sites in the Office. She is incredibly kind and responsive. We were having an issue with our tub not draining and previous maintenance requests didn't seem to resolve the issue. Once Tea became aware she immediately reached out to me and connected me with the manager of the maintenance team. The issue was resolved in less than 24 hours. She even met with me and gave me some tips and a plastic snake. I really appreciated her thoughtfulness. Thank you, Tea and Miguel! Overall, I have enjoyed living at The Dean. We've had a few noise issues which the office has been helpful in assisting with.

The Dean apartments is a recently built luxury apartment community in the heart of Mountain View. It is ideally located close to transportation to various campuses. I am a relocator and have toured many communities in Mountain view, the gene is definitely a favorite and the leasing consultant assigned to our tour today, Tori was a true professional, she gave us a tour of 4 available apartments and the community amenities. Tori seemed very experienced and made my client and I feel at ease and answered all of our questions accurately and gave the client a sense of how life would be if living at the dean. A positive experience all around. Thank you!

I recently toured at The Dean and it's seriously impressive. The facilities are amazing. Everything is modern, clean and thoughtfully designed. The staff were friendly and helpful. They really went out of their way to make me feel welcome. Yes, the units are definitely on the pricier side, but honestly, you get what you pay for. Between the pools, gyms, co-working spaces, and all the other amenities, you pretty much never need to leave. It’s like living in a resort!

Likely the best quality of life in the Bay Area! I’ve met 100s of my neighbors over the past 3 years of living here. Some of them have left The Dean for various reasons. I have yet to hear from a single person that there’s another place in the Bay that’s better value for money. Move-in: August, 2021 Pros: 1. Community - some of the smartest, coolest and caring people from all over the world. Moved here during the pandemic when you couldn’t see your own family. I have the good fortune of starting over a dozen interest groups, many of which keep me active throughout the week. In a world rapidly fragmenting into a raging pandemic of loneliness, we’ve created a deep sense of belonging here. 2. Amenities - World-class community spaces, recreational and entertainment hubs on the property. The views are some of the best in the Bay Area (not sure how much longer that will last with nearby construction projects looming). I have hosted a number of events to bring the community together. This would have been a drag if we didn’t have these spaces. And the system to book them is super convenient. It’s all included in the rent for your apartment. 3. Location - the walkability score is awesome. I love trotting over to Trader Joe’s and the restaurants across the street. My work requires me to drive around the Peninsula and South Bay. The Dean is perfectly positioned to most places within a 15-20min commute. 4. Maintenance- Common areas a well maintained. Most issues in my unit or anything I report in the building get addressed fairly quickly. The tech and cleaning crew are very friendly. 5. Classes - My fitness level has gone way up since they brought in Swyft to teach yoga and HIIT every week. The gym is great but I need the added motivation of a group workout. Cons: 1. Security issues - while I haven’t been personally affected, there have been sprees of storage breakins, car theft and packages lost. The open layout with multiple buildings and egresses, it is prime for prowlers. For the longest time, there was no 24x7 security. After lots of complaints and heart burns, the management replaced the security company. Things seem a lot better now. But this is a space to watch. In the larger scheme, my friends in the police department say that this a rampant issue all over California. 2. Team work - The quality of life and feeling of security could be even better if the parent company, Prometheus, collaborated with tentants to host events. We have an enthusiastic bunch of neighbors who are always watching out for others and want to make people feel welcomed and connected. Our many attempts to team up have been disregarded. So, we’ve had to create community by word of mouth, which unfortunately does not reach most residents. 3. Bugs and cracks - It’s bizarre that a 3 year old building from a reputed developer has a number of cracks leading to water flooding and in-unit repairs. Many units have reported ant infestation this year. The floor noise has also been a source of tension, between neighbors living above and below.

I recently moved into The Dean and I’m loving it so far. Trent was very patient with me and enthusiastic about the property. He made it super easy to work with him and definitely made the experience touring the property better. He is very knowledgeable and was able to answer every single question I and my leasing consultant friend had! The move in process was smooth and everyone has been so nice! 10/10 recommend!

Trent is a fabulous leasing agent. My husband and I received superior and personalized service. He listened attentively and showed us only units that would appeal to our specific needs. We are looking forward to becoming part of the Dean community.

My wife and I have lived at the Dean for a few years now while we work away from home. It’s proven great, like staying at a resort, a working vacation. Like anywhere, issues come up every now and then, despite the diligent effort of the technical staff to keep everything fresh. But when there are hiccups, everyone in the office acts quick to get things running smooth again. We’re always impressed with the whole team, but we’d like to send out a huge thank you and compliments to Jessie Davies SR, Maintenance Supervisor. Jessie has assisted us a few times when we’ve had technical troubles in our apartment. He is always quick and thorough in addressing any concerns, always knowledgeable and personable. Big thanks to Prometheus for providing exceptionable housing and staffing it with such exceptionable people.