Yannis Yan
Google
I am utterly disgusted by my experience at this hotel and need to warn others. This is not just about bad service; it's about a complete violation of trust.
First, the room was not clean. The bedding had visible black spots and stains, which is gross and unacceptable.
The worst part, and the reason for this review, is that the housekeeping staff THREW AWAY OUR PERSONAL BELONGINGS. It was not a mistake. My personal toothbrush was in a cup by the sink, and my friend's entire, brand-new package of make-up remover pads was left on the bathroom counter. Both items were clearly our property, not trash.
When we reported this to the front desk, the hotel management and the staff member categorically DENIED it. They refused to take any responsibility or offer any solution. They threw away my health/hygiene product and my friend's new, unused property and then lied to our faces.
This is unbelievable negligence and a complete lack of respect for guest property. Never, ever stay here. They cannot be trusted.