emilyrP3214RM
Google
Booked 2 Nights at the Dolphin Hotel ||As we pulled up in the car park we were greeted with the view of a fully naked woman, Unknown to her that people could see her- Turns out she didn’t have any blinds or even a curtain in her room for privacy. ||Received our keys and made our way to the room. ||Grey Carpet up the stairs was black, Filthy. ||Entered the room, Looked as if the bed had been layed on. Bedding was dirty and pillows that looked older than my grandmother and Yellow Stained- absolutely vile. ||The hotel overall is so unclean and smelt musky.||Hole in the walls, headboard of bed not even attached and level. ||Light bulb not working on main light, No hand wash in TINY en suite. White towels that looked liked they had been dyed in the wash.||As we were not happy we informed a member of staff, She attempted to help but had that can’t be bothered attitude, As if what was the moaning for ? We explained that we paid for this and expected at least a standard room- This was far below this and wouldn’t recommend anyone to stay in the faeces hole. I don’t think they would stay there, Girls just laughed behind the bar. ||We asked for a different room but the owner wanted more money but then said they were full. We stayed in the bar had a drink and went to bed. ||Fire alarm goes off early hours, Another guest had a shower where it had leaked through the floor and ceiling on to the fire panel in the bar- which we had no access to as the bar was locked. ||No staff on site to inform. Just a poster to phone the owner not the fire brigade. There was no Fire Safety poster displayed on the back of the room door!!||Owner arrived after a guest had contacted her and she said it’s just steam from the shower. (It wasn’t, it’s a leak ) no concern at all! We rang the fire brigade and they shortly arrived and investigated. The owner obviously didn’t have a clue! Electricity and water do not mix! This leak had obviously happened previously due to the brown staining on the ceiling downstairs. The spot lights were flickering!||We had breakfast the next morning, mediocre. ||We returned the keys and said we would not be staying the second night and left. Think the owner was happy to see us go, didn’t try to help to rectify any concerns other than offer us a different room at a chargeable cost.||I would not recommend this hotel at all and feel the cost to stay should be amended as it doesn’t reflect the basic necessities of what a hotel should provide. ||||||For the same price we stayed in the new ||Ty Waterfront,Milford Haven the following day