Ava Mae
Google
When my boyfriend and I moved in in July, Northpoint management was still the management for The Donovan. A few months later, Sherman took over, and let me say we couldn't move out any faster. We have had maintenance let themselves in our apartment after a no entry was put on the maintenance request (they didn't knock or call, just walked in). The management team is passive-aggressive and acts like your complaints and concerns are just a burden to them, this being said while I was sitting in the office putting in our move-out notice to break our lease the leasing agent had her vape out on the desk, and then got a message from another employee saying how I am the one that always complains about stuff, I sadly couldn't read the entire message before the pop up disappeared but talking about a resident while they are sitting in the chair is EXTREMLY unprofessional. Along with the management, the property is not what it used to be, it's not up-kept even half the way Northpoint kept it. Such a shame this property went downhill we were so excited to move in and then a few months later we were ready to leave. Also If you are thinking about moving in just know there are 0 cameras in the parking lot so when there was an attempt made to steal my boyfriends bike we had nothing to see who it could have been and the management had no care in the world not even a "I'm sorry that happened"