The Dubai EDITION

The service was great, and the bellman Vince was amazing. He was very friendly, welcoming, and helpful from the start. The overall atmosphere of the hotel was calm and stylish, which made the stay really enjoyable. The room was very clean, the beds were big and super comfortable, and it was quiet enough to sleep well without any noise issues. The amenities were well maintained and easy to use. The location was also perfect and close to everything we needed.

This was not my first stay at The Dubai EDITION. I was well aware of its flaws from a previous visit, but I decided to give it a second chance primarily because I needed to be in Downtown. While there are positives, unfortunately, many things have not improved, and some actually surprised me negatively. The Positives: * Location: Strategic and convenient. It remains a strong selling point. * Staff: A definite improvement from my last visit. Everyone was present, cordial, and helpful. Housekeeping was also impeccable. * Style: The EDITION aesthetic is there, visually pleasing as always. The Negatives (Structural): * Soundproofing: Even on the 15th floor (unlike the lower floor I had last time), traffic noise is still clearly audible. * Wear & Tear: The furniture choices haven’t aged well; sofas and armchairs show clear signs of wear. * Design flaws: Small annoyances like the AC light being incredibly bright in the dark. The Negatives (Amenities & Standards): This is where I am baffled. For a 5-star hotel in a competitive market like Dubai, basic luxuries are missing: * Minibar: Empty unless requested. This is acceptable only if compensated with high-quality complimentary snacks, which were absent. * Coffee & Water: Plastic water bottles and low-quality coffee (not even Nespresso). Not up to par. * Linens: The towels were worn thin—threadbare. Unacceptable at this price point. * Comfort: Pillows were completely deflated and overused. * Check-in: My room wasn’t ready until 5:00 PM. Making guests wait this long is poor service. While structural issues are hard to fix, the lack of investment in "soft" products (towels, pillows, amenities) is surprising. I love the EDITION brand, but I am surprised Marriott doesn't intervene here to protect the brand's reputation.

If you want to make your five-star stay in Dubai unnecessarily difficult, then the Dubai EDITION is the place to go. From the very first day, the experience started on the wrong foot. I was checked into an accessibility room without being informed of this in advance. I was simply told it was “a room without a bathtub.” Upon entering, it was clear that this was not a standard luxury room — the bathroom resembled a hospital setup, with no glass shower partition and an inadequate vanity unit, making the space uncomfortable and far from what one would expect from a premium hotel. Service issues continued on the second day. My room was supposed to be cleaned twice — once after check-in and again while I was out during the day. When I returned in the evening, I found multiple strands of hair of different colors in the toilet, clearly indicating that proper cleaning had not been carried out. I raised a complaint, but received no feedback or acknowledgment. The situation worsened when I requested access to the parking area to charge my electric vehicle. I was told that self-parking was not permitted. When I contacted Guest Relations and asked them to arrange for staff to charge my car, I was informed that hotel policy required the guest to charge their own vehicle. This made no sense since I was not allowed access to the parking. After further back-and-forth, I was finally told that the charger was actually out of service. Overall, this was a deeply disappointing stay. For a hotel that markets itself as five-star, the service, communication, and guest care felt closer to a two-star experience. I would not recommend the Dubai EDITION to anyone seeking comfort, professionalism, or true luxury hospitality.

I stayed at The Dubai EDITION. It is located near Dubai Mall, and the convenience of the location is a major advantage. It’s very easy to get around for sightseeing, shopping, and exploring the Downtown area, so there’s very little stress when it comes to transportation. The hotel itself is clean throughout and has a modern, sophisticated design. I stayed in a suite, and the view of Burj Khalifa from the room definitely added a special touch. The room had a calm and comfortable atmosphere, making it easy to relax. It’s not overly flashy, but rather a hotel that stands out for its sense of style and refinement. There are several restaurants inside the hotel, and the Japanese restaurant there is especially worth recommending. It’s a solid choice if you are looking for Japanese food in Dubai. Overall, the balance of location, cleanliness, and in-house facilities is good, making this a very convenient and comfortable hotel to stay at.

We had a fantastic stay at The Dubai EDITION. From the moment we arrived, the service was warm, professional, and genuinely attentive. A special thank you to Ahmed, who upgraded us to a lovely suite and was incredibly accommodating with all of our requests, it really made the stay feel extra special. The hotel itself is beautifully designed, the rooms are elegant and comfortable, and everything felt calm, seamless, and well thought-out. We thoroughly enjoyed our time here and would absolutely recommend it. Looking forward to staying again soon.

The Dubai EDITION is truly an exceptional hotel that defines luxury, elegance, and outstanding hospitality. From the moment I arrived, everything was perfectly organized, the atmosphere was refined, and every detail reflected world-class standards. The hotel offers a unique blend of modern design, comfort, and premium service that makes the stay unforgettable. I would especially like to recognize Tulsiii, who made my experience even more remarkable. Tulsiii was extremely professional, welcoming, and attentive, always going above and beyond to ensure everything was perfect. Their positive attitude, genuine care, and dedication truly represent the high standards of The Dubai EDITION. It’s rare to encounter such passion and excellence in service. Thank you, The Dubai EDITION, and a special thanks to Tulsiii for making my stay outstanding. I highly recommend this hotel to anyone looking for a luxury experience in Dubai.

The stay at Dubai Edition was well enough, the scent in the lobby captivated me as soon as I went in. However, an issue that was quite bad was the carpet. It was old and worn out, and once I entered the room it had a stuffy smell. The managers tried to change rooms for us and service us the best they could but a carpet problem is not hard to fix. We ended up staying with our rooms and it was still a good experience! The concierge, managers, and door men were extremely helpful as well!

The synthetic perfume smell in the lobby area is VERY STRONG. It made my entries and exits very difficult. The smell coming out of the sensory machine was so strong and sweet that it gave me migraines. All chemicals with toxins. Horrible. It’s so bad for the employees too poor things. I couldn’t handle being in the lobby area because of that, i had to take medication i wish i was joking. Room sizes were okay. Prices should be cheaper for what you’re paying for given the bedroom sizes.