T-Paju95
Google
We had absolutely fantastic 5-star stay (5D4N) at The Edison George Town. We’ve stayed in many luxurious hotels, small and big, but this boutique hotel and its service definitely outperfomed everything we’ve experienced before. Pretentious and slick isn’t our thing – here everything was truly genuine and warm, which blew us away. ||Guest rooms were understated yet beautiful. Ameneties simple but provided. Comfy bedding and linen, very firm mattress which we liked. We got a complimentary upgrade from Deluxe to slightly larger Premium Deluxe room. While our upgraded room had issues with the AC, the room exchange was handled with utmost professionality.||Hotel is very centrally located, and everything in George Town is reachable by feet. Nearby food stalls and bars cause noticeable noise all the way to the guest rooms in the most of the evenings until midnight. As we were on a vacation and stayed up until midnight anyways, this was no issue, but this is something to take note of. ||Breakfast was very simple but more than generous (made to order eggs are the way to go!) to get a fresh start to a day of experiencing the culinary heaven of George Town.||The 24/7 lounge was just fantastic – all hotels of this caliber should run a similar concept. The complimentary evening cocktails with light bites – another perfect touch. Pool area was well taken care of and felt like an oasis of calm. ||Wi-Fi worked but wasn’t really all that stable (might have been the thick walls etc). Also, in-room tech wasn’t necessarily up to date (eg. no streaming capabilities, hardly any tv-channels either), but this we could live with. ||Above all, this entire property provided a visually curated, beautiful experience in every morning and at every single arrival. The use of green color throughout the property was stunning. ||Mr. Albert Tan truly redeemed himself as the heart and soul of The Edison George Town with the rest of the team. I want to highlight that we have never been received anywhere in the world like we did here. Alberts welcoming and approachable personality, genuine interest in each guest and excellence as a hospitality specialist made a lasting impression on us. ||Even if our room exchange was a non-issue, Albert wanted to make up the trouble with a bottle of wine. Neither of us hardly drinks alcohol, so we kindly declined, although the gesture in itself meant a lot. What he did next was astonishing: the entire hotel (lounge and minibars) had been out of Coca-Cola Zero (which I consume daily) due to some logistics, but Albert dispatched a co-worker of his to get some for our minibar restock. Talk about service!||Do yourself a favor and stay here – we recommend The Edison George Town from the bottoms of our hearts. Finally a hotel where we would truly love returning to. ||Here luxury sets a new tone – no hierarchy, pretentiousness and suits & skirts, which typical luxury hotels are too often known for (even in our experience).||Travel will never, ever be the same after you experience what The Edison George Town has to offer.||We wish you all the best. Thank you.