Ece Ö.
Google
The room was nice and spacious. The staff were polite and friendly.
We didn't get breakfast in the hotel so no comments about that.
I’m not quite sure this hotel meets the standards of a five-star property. I’ve stayed in several five-star hotels in different countries, and this one felt a bit below that level.
The main issues were:
The room was very dark, and the carpet and overall decor made it feel even darker, even during the day when it was sunny outside.
The carpeted floor doesn’t seem to help with cleanliness. The room didn’t feel very clean when we arrived — I asked for it to be cleaned again, but there was still a reddish stain on the desk (like lipstick or wine) and the floor didn’t look freshly cleaned.
The bathroom felt quite old. I understand the city itself has a lot of historic buildings, but the tiles were cracked in places and there were signs of rust and moisture damage.
On the first night, we found a bug in the bathroom early in the morning, which then disappeared into the tiles. It was honestly quite unpleasant — old building or not, I would expect regular pest control in a five-star hotel.
The bathroom layout was not practical. The toilet and bidet were placed far apart, and the space between the shower and toilet area was quite narrow.
Overall:
Unfortunately, it wasn’t a very satisfying stay for us. The hotel definitely needs renovation, and I wouldn’t choose to stay here again.