The Elgin Fairlawn - Kolkata - Heritage Hotel (Since 1783)

The Elgin Fairlawn exudes genuine colonial charm—graceful arches, vintage wooden fans, framed black-and-white photos, and cozy lounge chairs. It feels like stepping into a bygone era yet with comfort intact. The café and Imperial Dining area strike a perfect balance: elegant yet unpretentious. We ordered their special Chicken Club Sandwich, Chicken Lasagna, Tahiti and Fresh lime soda. The food was delicious and quantity was good enough for two person. Their was a soothing music in the background. There was NO AC, but we did not feel any heat. The experience was wonderful and very wholesome.

This is situated at busy place but in very peaceful surroundings and environment of Hotel. The staff behaved well, I acquainted with staff namely Raju Chaudhary as well as manager was very polite. It feels that you are special for them. You will treated as his guest. Awesome hospitality. No doubt about food very delicious, beverages are in high quality, one cup is sufficient for anyone. Food is also tasteful and enough for one. Once again reiterated staff behaviour and hospitality well for all the staff. Such a nice restaurant, cafe etc.

Disappointing Experience – Not Recommended, Especially for B2B - Booking confirmation CAV-2708 Our recent stay at this hotel was extremely disappointing. The quality of food and service was far below expectations. There was neither proper food nor proper service throughout our stay. Shockingly, the entire hotel had only one chef, which clearly reflected in the poor meal management. During breakfast, one day we were served idly without sambar, and on the next day, there was sambar but no idly or vada. Such inconsistency in basic food items is unacceptable, especially for business travelers or group bookings. From a B2B perspective, this hotel is a complete letdown. The customer service was terrible, with unresponsive staff and no sense of urgency to resolve issues. Overall, I would not recommend this property to anyone looking for a reliable or professionally managed hotel experience.

The moment we stepped into this property, it felt as if the time has stopped. The spacious bunglow is well maintained and gives insight into its heritage. Loved by tourists and centrally located near major attractions gives it an old world charm. The stay was comfortable. One feels dwarfed when standing in this property. We stayed in Jenny Flower room (Room 1 ) which opens to common balcony where you can sit and enjoy quiet time with a book and tea or beer. The staff anchors the guest well and their garden restaurant is great place to have a quiet evening over a Darjeeling tea

Recently I visited The elgin fairlawn.. The staff were incredibly attentive and friendly, always ready to help with any requests. The bar staff were also excellent, mixing great cocktails and making us feel welcome The bar had a wide selection of drinks, including some great beers and whiskeys. The atmosphere was lively and fun, perfect for relaxing.. The hotel and bar were both spotlessly clean, which is always a plus..The hotel's location was ideal, close to the esplanade metro station and public transportation

There is potential in this hotel but it is in dire need of renovation. The walls are peeling of, mold everywhere (including in our shower, the towels were happily placed against it) and the places around the rooms need a proper clean up because as a guest you actually look at it and it looks like total chaos. Upon arrival we were given room 16. The airconditioning in this room was not working properly. They moved us to room 2 where it was working a bit better, but not good either. We booked a deluxe room and I have the feeling that our initial room was not a deluxe room. Room 2 was much bigger. A lot of things are missing for the hotel to start calling itself luxurious. There is no safe or hairdrying in the room. You can make use of a safe at the reception. The towels were in threads and there was almost no water pressure. The waiters at the restaurant had no eye for the guests and only came whenever you called them. I heard more guests complaining about this. On a positive note: the food was fine.

We stayed here for just one night on the last night of our holiday. The furnishings and decorations have been carefully gauged to reflect the heritage of the building.|Our room was excelent.|I was most impressed by the man on front desk who was most polite and keen to help. The same guy was there when we booked in late in the afternoon and still on duty when we left to catch our flight in the early hours.|The only area that I felt needed improvement was the bar and dining service. Both were a bit erratic with two people bringing us glasses in one case and then, at dinner, food was served in a piecemeal fashion. I had a quiet word with the head waiter on this score as at least both our starters should have been served at the same time rather than with a seven minute gap.

Very classy and elegant, just like a time capsule from the British Raj colonial era. The service was fantastic and the food was delicious. Went there to celebrate mother's day and we had a fabulous time. We had cream of chicken soup with garlic bread, fish butter garlic, a fresh lime soda, chicken burger and mutton burger, added bacon to both the burgers, plus they came with French fries and dips, Ajwaini fish with mint chutney, lachha paratha and to finish it all, a strawberry ice cream shake. Very delicious dinner and all the items were impeccable.