The Embankment

Stayed here in two rooms - a double and a twin - over the British F1 weekend. Hotel far exceeded expectations and would definitely stay again. Very nice area and location on the river. Rooms nice and big and well equipped. Bar and restaurant fantastic and couldn’t hear any noise from the room.

We had high expectations for The Embankment, especially given its stellar reputation and unbeatable riverside location. On a gorgeous sunny day, we were eager to unwind and enjoy a lovely Saturday evening. Unfortunately, our experience was far from what we anticipated. While the pub's setting is undeniably beautiful, the food left much to be desired. The dishes were overpriced for the quality, which was frankly disappointing given the hype. To make matters worse, the menu options were limited and not up to the standard one would expect from a place with such a reputation. Service was another major letdown. The staff seemed overwhelmed and lacked attentiveness, resulting in long waits and a lack of basic courtesy. It felt as if they were simply going through the motions rather than genuinely caring about the guests’ experience. Overall, what could have been a perfect summer evening by the river turned into a frustrating experience. If you're after a scenic spot, it’s worth visiting, but don’t expect great food or attentive service. I left feeling utterly disappointed and unlikely to return soon.

Lovely clean room overlooking river, good menu although some items unavailable but was backed up by a specials board. Staff very friendly and helpful. Took dinner,bed,breakfast package, for anniversary stay,at time of booking thought a bit pricey but both agreed that you could see a lot of money had been spent on the hotel and the service offered to be a fair deal . Seemed popular with local people.|Enjoyable visit keep up the good work.

We dined at the restaurant for a business meeting. Thai watermelon salad wasn’t as good as advertised and chef is not aware what real Tom Yum dressing is. Everything else was fairly good. Most of the food simple but delicious.

We do like the hotel but the food could be better. I had Coq au Vin.which bore no relation to the classic dish. The sauce, I use the term lightly, was like bistro gravy. No body to it, not a trace of Vin, just a bit like a soupy stew. We raised it with Bethany at the time who dealt with us very well. Also the process of getting a drink at the bar was tortuous as people had to order food there as well. Either take orders at the table or put more than two staff on at the bar. On the good side the venue and the river was enchanting. Bethany was brilliant. Get a good chef and all will be well.

We had such a great experience. Niemh (hope I’m spelling that right) served us. She was lovely and recommended an amazing pint!! So refreshing to still experience great costumer service, it really makes the experience, can’t wait to be back! ❤️

Restaurant and staff are lovely, very welcoming and attentive. Only issue was we had to wait ages for our food and everyone’s (3 adults/3 kids) came out at different times. The waiters/waitresses were very apologetic and we were kept informed which was good. Was late on a Sunday afternoon, not very busy so felt a bit disappointed that there was a wait as it ruined the experience for us. However the food was decent; fantastic meat, veg was cooked well and the kids enjoyed their food… We were offered free desserts due to the wait time with our mains that we decided to take home which were delicious. Overall it was nice but the wait times were a bit long for my liking.

We stayed at the hotel this week and had a fantastic time. We were initially greeted by a lovely lady called Katie who gave us a warm welcome and looked after us throughout our two day stay. The rooms were comfy and clean and the food and service was excellent. Thanks Katie, we'll be back again.

Always great service and food, the best pub in Bedford, the only place we always go to! We stayed in the rooms one night as well, all good, highly recommended!

Cocktails = delicious! Food = scrummy! Waitstaff = lovely, and ambiance laidback and friendly. Why the low star rating? The indoor tables. They. Are. Sticky. And. Nasty. All of them and it's truly a sensory nightmare. I'll stick to the outdoor tables where there are heaters and blankets. Bit those tables? It's the grandest of nopes for me. Never again.

Delicious cake, terrible service. Dirty dishes. Can't have proper tea with dirty dishes. Has to try three times with the teaspoon.

Pub-Chic! Uber trendy pub restaurant on the Embankment of Bedford (obvious name) with updated styling with a big selection of food and booze. Definitely get the Sticky-Toffee Pudding when available.

I have visited this establishment multiple times throughout my travels to the UK. The exterior and interior are all typically English, in the best possible ways. The waitresses I've encountered are always friendly and you can definitely tell they earn their pay. However, in my last visit, there was a hair in my meal. The waitress was very helpful and offered to get a manager to resolve the issue. I was provided with a replacement food item, however, I overheard the manager berate the waitress for calling him over. It's a shame that such an outwardly fine establishment would be so hostile towards its workforce for simply trying to provide the best level of customer service. I'm giving The Embankment two-stars due to the clearly toxic work environment towards its employees.

This place has had a great impact on my opinion of Bedford - in a positive way! The Embankment is a very cosy place located just across the road from a park on the banks of the River Ouse. The area was beautifully lid and appeared magical on a snowy January afternoon. On this occasion I came for drinks only, but will make sure to come again and sample some of their food as well. Who knows, I may even be tempted to stay the night in their B&B even though it appears a bit dear at prices starting at £85 for a double room. It is Bedford, after all...

After a disappointing dining experience in our hotel we decided to try the Embankment for Sunday breakfast. The pet friendly hotel / pub is absolutely Delightful. I am wishing we had stayed here last night. Anyway I was absolutely delighted with the breakfast although they were a bit light on Vegitarian options. I choose the full English which I have to say was the best I have had in my life. The pork sausages were to die for soooo meaty and tasty. My meal consisted of 2 rashers , 2 large sausages, beans , black pudding, tomato, mushroom and toast. A feast for £9. Defiantly recommend.

Used to go to the restaurant years ago regularly for the beaufiful setting, the traditional English decor, the proffesional sevice and high qulality food.Went there last month and was very dissapionted. The small food portions were not very nice,the staff did'nt seem to be intersted and the blaring music was too loud.

Had a really good meal, good service, nice location, reasonable price

Lovely location with a cosy atmosphere. Good food and cheerful service but a little on the pricey side for what is actually a pub judging from the rather boisterous rowdy crowd on the patio. Will visit again for sure!

Look at the special evening events. Amazing location, great Beer. Food excellent but sometimes portions rather small. Staff friendly. Sunday roast great. Better since been refurbished.

As a coeliac it is often difficult to find a restaurant where you can enjoy afternoon tea or which provides a choice of gluten free meals. Andrew and team take great care in providing the best for its customers. If you ring in advance they will make every effort to supply GF products. I must say it is a lovely place to visit, private dining area a bonus for private parties and exceptional views to the river. wonderful service, a wide range of wines and beers, love the Pimms! Chef makes a Creme Brulee to die for, the best steak I have ever eaten!! Slightly above average prices but well worth it.