The Excelsior Thessaloniki, Small Luxury Hotels of the World

We visited the hotel last Monday, but unfortunately, we only stayed for one night, as we were in transit. The hotel was spotless, very nicely located, with the staff very nice and professional. In the evening we decided to go to the restaurant for something very small, as we had a hearty lunch and then our experience got even better. Lovely Christina looked for us impeccably, and she went above and beyond to make our stay unforgettable. We are travelling very often and as diamond members we recognise a professional person when we see one. Thank you, Christina, the hotel is very lucky to have you!

This is rightly lauded as a good hotel and we had a lovely stay there, but it didn’t quite make the status of great for me. |The room we had was small (23) and not particularly quiet, though it must be said that everything within worked well and the bed was very comfortable. Service was generally good, particularly at breakfast. The selection at breakfast was good but somewhat repetitive after 5 days so perhaps some thought may be given to making that more dynamic.

Definitely a serviceable option, although nothing special. On a return trip to Thessaloniki I'd probably try the Electra Palace instead, simply because it looked like it had rooms which had balconies and nice views out towards Aristotle Square and the sea. My biggest complaint at Excelsior was that my room had basically no view (and some pretty dodgy plumbing).

I spent four days at the Excelsior in early May. I cannot speak highly enough of the staff of this hotel. They were so helpful in making the arrangements for a special visit I had come to Greece to make. Their efforts went beyond mere professionalism. My room was excellent, spotlessly clean, as was breakfast and room service. I do hope to return.

The hotel is ideally located for everything you need. It is a 3 minute walk into the main square and if you go in the opposite direction a further 3 minutes to some great eating restaurants. The staff are very friendly and the hotel is very clean and tidy. The breakfast has a lot of options. The only downside we found was on our last day as they seemed short staffed at breakfast and overall breakfast took over an hour due to waiting 25 minutes for the menu even after asking. Staff were very apologetic though and luckily we weren’t in a hurry. Overall though we loved this hotel and all their staff. The cleaner was very friendly as well and deserved a shout out. Also the leaving of bedtime stories every night with chocolate was a nice touch. We will be back.

Excellent in all ways. Very helpful, welcoming and warm personnel and very efficient : they even were able to stop some noise from the air circulation in the room. |At breakfast, probably the best Greek coffee we have had in Greece ever (and we tasted dozens). The only negative side is that there was no view to the sea but the rest of what this hotel had to offer largely compensates for that. Ans a couple of nasty customers who didn’t want one of us to get in the elevator (but of course the hotel can in now way be responsible for that. Some rich people have no education). |We warmly recommend this excellent hotel.

A lovely hotel in an ideal situation near the centre, an easy walk to the sea close to restaurants and bars. Not too big and a family run hotel. Elizabeth was very helpful on the front desk, they take a great pride in their service. All the staff are friendly and helpful, the breakfast was very generous and delicious. Lots of nice small touches. Who could ask for more.

Staff very friendly & professional. Big breakfast. May be the area is very noisy during the week-end due to the cafés close to the corner and the room was not enough isolated , but i always bring ear plugs when travelling. Bed was smooth and i slept well. Room was clean. There is a room service.