Cassidy L.
Yelp
This is a tough one.
I am a local girl and was out with my 6 friends on a Monday night for our 16th wedding anniversary. We strolled in "late" around 8:45p and instantly felt unwanted. We were quickly informed the kitchen was closing soon and it would even be difficult to get drinks.
Now, if we were unruly or drunk or something this would make sense. But this was not the case. Then we were told that the bar was open till 11p. So...then I guess it would be okay to get a drink. ?? What about dessert?
Such a mess.
We apparently were being waited on by the morning manager who just came in for dinner with her husband...she wasn't even on shift and was drinking with her dinner. We did eventually see the bartender, but only when we walked up to the bar. There were about 10 people there. So, not so busy on a Monday that we couldn't have gotten adequate service.
We ended up ordering (maybe out of spite) the arancini, wagyu sliders, three creme brûlées, and chocolate cookie. Then we got two manhattans, a cappuccino, 2 chocolate martinis and a drunken pumpkin. When we went to order a certain drink, he informed us all the things he couldn't make due to ingredients, so my sister ordered a drunken pumpkin. She did not like her drunken pumpkin, it tasted just not right, so I took it up to Keith who was pretty crappy about switching it out. He was rude. After I waited patiently for him, I told him it didn't taste right and he grabbed it and threw it down the drain. And charged me for that drink. The chocolate martini he made instead tasted terrible too. It's not about the alcohol its about the flavor. And he somehow thought that if he dumped a ton of vodka into it, we would somehow be okay with it. Nope. Tasted like vodka and some chocolate milk. While the first one made, was made the way it should have tasted.
The food was actually super tasty. And if it wasn't for the service which as you know dominates a lot of your experience, I might consider returning.
The sauce for the sliders was very tasty and so was the sauce for the arancini. I loved how they were with forbidden black rice. I liked this touch very much. The brûlées were so tasty and would have liked to have tried the huckleberry mudpie, but they were out. The kitchen is the star of this show, while service brings it down to crap level.
Allison tried to make up for it, but it just didn't work. Once we told her we were local she tried to change her treatment of us, but that kinda made us irritated. See, we locals live off the service industry and the tourist industry. Many of us have jobs directly affected by tourists. Sure it can be sometimes annoying, but you want to live? you want to eat? Tourism. mic drop.
There should not be a disparity between how we treat locals and how we treat out of towners. Not in Whitefish, not anywhere.
The overwhelming horrible service, will bite these guys for years to come. See, I don't just come to visit once a summer, or once in my life, I live down the street. So, this is a sad review for me and a sad experience. I will not be wasting my time coming back and will not be bringing any more friends here.
Sorry, because I would have liked to try that huck mudpie.