peri M.
Google
The best hotel in Rome (and perhaps Europe!) A dream stay :)
Staying at The First Roma Dolce was an unforgettable experience. It is, without a doubt, the best hotel in Rome and perhaps the finest we’ve experienced in Europe. The location is perfect, the rooms are incredibly luxurious, and the atmosphere is magical.
The highlights of our stay were truly exceptional:
1. The Exceptional Staff: The team is incredibly professional, attentive, and kind. Special thanks to Zenia, Hany, Joseph and the entire front office team. It felt like being hosted in a private home; their passion for hospitality is genuine, and they truly go out of their way to ensure you are enjoying every moment.
2. Management & Communication: You can feel the manager's touch in every detail, from the warm welcome letter to the thoughtful farewell note. A huge plus is their WhatsApp communication, which was incredibly efficient and made every request seamless and quick.
3. The Attention to Detail: Everything is perfection! from the luxury Acqua di Parma amenities in the bathroom to the wonderful welcome gift and the fresh water by the bed every night. Even the presence of two dedicated doormen at the entrance all day added a great sense of luxury and top-tier service.
We visited for my wife’s 40th birthday, and the hotel went above and beyond. They surprised us with a beautiful birthday cake and a personalized card, and provided us with a magnificent room upgrade that made us feel like we were in a dream. We truly did not want to leave!
Thank you for an incredible stay. We will definitely be back!