Priss R.
Yelp
I contract The Flower Truck to do the most critical floral components of my wedding on August 6th, 2019. My wedding was originally planned for May 2, 2020 but thanks to Covid, our wedding moved to August 15, 2020 and then again to May 8, 2020. When we rescheduled both times Shirley agreed in writing to the new dates. On January 7, 2020 I paid her the remaining balance on our event via PayPal.
On March 23rd I reached out to confirm her arrival time for our wedding. At this point Shirley acted as if she had completely forgotten about our event and in a round about way said she could not provide the florals we had contracted her services to provide.
The Flower Truck broke our contract. Simply put.
At this point, I was floored. I was 40 days from my wedding and my florist is saying "can't do it." And at no point did she take any responsibility for the situation.
When I made it clear I wanted a refund bc now I had to find a new florist I got the run around and was told she was keeping my deposit. I'm sorry, but that's not how contracts work. She offered to "split it" with me. And took it upon herself to short me $91.58 when I finally received the check. She also took it upon herself to write "full refund" on the memo of the temporary check that she mailed post dated along with a card where she blamed Covid and my bridesmaid for her failing to plan for the event I paid her to provide floral services for.
Shirley is beyond unprofessional, unorganized, takes zero accountability, and is a liar.
Do not use her to provide floral services for any event. And do not pay her in advance because you will not get your money back.