John Hay Hotels Forest Wing (Formerly The Forest Lodge)

The ambiance is a bit rustic wood cabin like style but very cozy and relaxing. Its an old hotel as evident in some of their facilities and room fixtures. I've seen better hotels. Rooms were spacious w a lot of useful amenities and some have balconies The alfresco resto at the ground floor is spacious but a bit pricey and the food was not so impressive. The elevator was kinda small too. Traffic at the front gate is an issue when there are a lot of guest but the staff were courteous and helpful.

⭐☆☆☆☆ We recently stayed at Forest Lodge Hotel and unfortunately, it was not worth the money. For the price range they are charging, we expected much better room quality and comfort. The room felt very old and outdated. The pillows were extremely hard — so hard that it was difficult to sleep, and we even woke up with stiff necks. There were no blackout curtains, which made it hard to rest properly once the sun was up. Considering the weather in Baguio now, especially with summer approaching, the rooms were surprisingly hot. There was no air-conditioning, and the ventilation was not enough to keep the room comfortable even in February. For a hotel at this rate, that’s quite disappointing. They also don’t offer Netflix or any modern in-room entertainment options, which most hotels in the same price category already provide. Overall, the experience did not match the price we paid. We hope management considers upgrading their rooms and improving guest comfort.

John Hay during Christmas season is very festive, the combo of nippy weather, Christmas decors and lights once the sun sets gives off a merry vibe to the place. Forest Wing decorations made it more magical. Stayed at Rm 433, end of corridor, room a bit warm for me, opened up the windows and accoustics from the parking lot below was loud. Room was very clean and smells nice, a bit outdated though. I can't be bothered with the toilet seat cover unable to keep upright, nonskid mat covered in mildew, and handpress soap & shampoo dispensers are not dispensing properly. The smart tv though with its smart remote control was very nice. Didn't enjoy the hotel facilities as we're out for a conference at JH convention center all the time, coming back to the hotel late just to sleep. Will I come back? Definitely.

Stayed for 2 nights last January 2026. We book directly at John Hay website which is cheaper than others. We got the Deluxe room with Kingsize bed, with a mountain view. And on the afternoon you can view the sunset from the 5th. Floor. We really love the slow mornings here, the breeze, chipping birds. Its very cold no need for an aircon. Room is very spacious, bed is topnotch comfy. Has a table can be used when in bed or sofa. Bathroom at storage for preparing, make up for my wife. Worth it for a 6k per night. No breakfast still ok. Parking is open at the back of the hotel. Location is a bit farther has pros and cons. Can call request for a taxi. We love the location because its quiet which we really go for to relax

Well, still the best hotel in Baguio. The ambiance at this hotel is perfect. Service is top-notch! I want to commend Vanessa from the front office and (I forgot his name but I think his last name is Toribio). They really showed what is a customer service is. When you work in the same industry you know when the person is faking it or genuine in their sevice with these two (Vanessa and Mr. Toribio) I really felt the genuine service they provided to us during our stay. Kudos to your team and looking forward to return on this hotel.

Our family had a wonderful time. Stayed for four days and three nights in the Deluxe room at Forrest Lodge. The view from the balcony was amazing. The kids enjoyed the Christmas light show and movie night! The hotel staff were very accommodating. Special thanks to Twist’s staff who helped me with the surprise birthday cake for my daughters. Our stay could have been perfect but the room lacked a few items: no hair conditioner, no bath robes, complimentary items include only sachet of coffee and cream and mineral water, a free snack or welcome drinks could have been nice. Will still consider to come back though because of the location and view. Overall, it has been a memorable stay for our family.

Our anniversary stay at John Hay Hotel (Forest Wing) was made truly unforgettable, thanks to the exceptional team there. From the moment we arrived, we were met with genuine warmth and professionalism. We want to give a special shout-out to Dominic, the Manager, and Catrina from the reception. They both went above and beyond to ensure our celebration started on the perfect note. Dominic and Catrina were absolutely outstanding, they took the time to personally show us the different available rooms, ensuring we found the perfect fit. They even suggested a wonderful alternative room that we hadn’t originally considered, which ended up being the highlight of our stay. Their patience and attention to detail really showed that they care about their guests' experience. It’s rare to find such dedicated service, and their efforts made our anniversary feel incredibly special. If you’re looking for a place that combines beautiful surroundings with world-class hospitality, this is it. Thank you, Dominic and Catrina, for making our day so memorable!

​We booked a pet-friendly room with a private garage for New Year's Eve. However, upon check-in, we were given a different room that was neither pet-friendly nor equipped with a garage. Here is what happened: ​2024 – We arrived early and waited for the official check-in time. The staff insisted we fill out the forms in advance to ensure a quick check-in later. At that point, they informed us our room did not have a private garage and claimed we had booked a different category. Despite having proof of transaction from months prior, a member of the front desk crew boldly claimed she could pull up a voice recording of our booking conversation to prove us wrong. Eventually, they relented and provided a parking slot near our room. ​2025 – Arriving early again, we pre-filled the forms and were initially told our room type was correct. However, at the actual check-in time, we were told our room was no longer available due to another "mix-up." After my mother expressed her frustration, the manager herself upgraded us. But the catch was that we had to be "discreet" with our pet because the new room was inside the main hotel; we actually had to cover our dog while walking through the premises. While the free valet parking for our three-day stay was a nice gesture, it didn't make up for the stress. ​We have been returning clients for a while, and this was our second year in a row celebrating New Year's Eve. Unfortunately, after these experiences, we definitely won't be returning again.

This place is very scenic, which is nice. Their lobby is especially nice which gave me such high hopes for our stay here. Their grounds and the garden are absolutely beautiful and it's so nice to look like and walk around during the morning and even dawn. There's a 24 hour cafe located at the lobby, which is convenient if you ever need caffeine or some sweet treats during inconvenient hours. The rooms are a nice size, pretty standard and their bathrooms are ok. Now here's where my complaints start. It took a long time for us to check in since the room that was booked for us was still occupied since this hotel allows late checkouts, which much to our chagrin meant we had to wait a couple of HOURS until we can settle into our rooms. When we finally got to our rooms, we discovered that it was stuffy and dusty-- like I found dust under the pillows and the covers near the end of the bed was kind of sticky. Then, after a long day and wait, a hotel employee knocks on our door and says they needed to fix our bathroom doorknob. It was so noisy and it made our room more dusty, we couldn't take a quick nap before exploring Baguio. To make it worse we couldn't even use our own bathroom and we had to walk all the way to the other side of the hotel floor to our other family's room to pee. Our view was also pretty bad, on two sides I had a nice view of the wall, fortunately it had flowers. The other side was our neighbor's balcony. When we complained to the front desk, they gave us an even worse alternative just so we choose to stay in the room we already have so they don't have to "clean" the room when we leave. Other than the quality of the rooms, the hotel staff was pleasant and their common areas were very nice. I wouldn't t stay here more than a night and maybe check out the neighbouring hotels first in camp John hay

Disgusting hotel. There were cockroaches in the bathroom and stains on the sheets. Carpet is ripped and it smells like mold. Don't waste your money. We had an awful experience.