John Hay Hotels Forest Wing (Formerly The Forest Lodge)

As a frequent guest of The Forest Lodge, I’ve had the pleasure of attending several events here over the years, and it has consistently proven to be a perfect venue: combining comfort, elegance, and excellent service.||The most recent event I attended was the URCC, held at the CAP venue since the usual 19th Tee was fully booked. Despite holding our event in a new territory, everything went smoothly, thanks to the assistance of Khim and Darryl of Conventions team, who were both very accommodating and proactive in endorsing us to the proper personnel for our group’s concerns. Special thanks also to Sir Philip and Sir Lucky for personally checking in on us and ensuring that our group was having a pleasant experience. Your thoughtfulness and professionalism truly stood out.||I would also like to commend the Front Office Head & team for the professionalism shown when one of our members needed to reschedule their hotel booking. Although the original date could not be accommodated due to full occupancy, the request was handled efficiently and courteously, and the booking was successfully moved to another date.||The level of hospitality and attention to detail at The Forest Lodge never fails to impress. Thank you for continuously maintaining such high standards of service. I’m already looking forward to our next visit and future events here.

To be assisted from booking to check-out with such an excellent level of service is truly superb!||Who wouldn’t look forward to holding an event at The Forest Lodge, knowing that it is one of the best hotels in Baguio? ||||I attended an event last September 18 as our cooperative celebrated its 6th anniversary. Khim consistently monitored us to ensure that all event requirements were met — from securing gate passes so we could transport our materials inside John Hay, to making sure we were comfortable throughout our stay. Thanks also to Mr. Darryl and the rest of the Conventions Team for their attentive assistance in addressing our group’s needs.||||One concern, however, was with the food service by Le Chef. It seemed that the number of guests was not properly accounted for, as some of our members didn’t receive their glass of iced tea despite it being part of the F&B package. Additionally, coffee refills were declined even though we requested for an overflow, which we had also paid for.||||Nevertheless, my appreciation goes to all hotel staff 🙂 from the bellmen to the front office and housekeeping, who never fail to greet us with a cheerful “MABUHAY!” It truly uplifts the spirit to return the smile.||||The rooms are clean, cozy, and perfect for resting after a productive day. I’ll definitely be coming back and continue to recommend The Forest Lodge as one of the best venues in Baguio!

Not as good as expected for the price. This hotel has so much potential. I have been to many hotels around the world, so I'll just focus on differences: It does amenities super well. The restaurants, Spa and services available are incredible. Room service was such a treat, especially since I was able to do an advance order. The rooms are clean, but lack many items you would expect. There were no tissues, Wash cloths/body towels, conditioner or room wear. The body soap and shampoo are locked up in a way that makes it almost impossible to use. They asked for a deposit, even though I paid in full with a Credit Card. Understandable, as I was able to use this at checkout to pay for room service. Then upon check out they wanted me to wait wait while they checked the room but what blew my mind was the desk attendant handed me a signed card to show security. A card that had proved I completed check out so security would allow me to leave. I have never experienced this in any hotel I have stayed in before. This left a really sour taste in my mouth, and completely erased all of the nice things I had in my mind about this place. This hotel could be great all they have to do is stop treating guests like thieves and add the above mentioned items to each room. Thanks for reading.

My stay at the Forest Wing of John Hay Hotels exceeds my expectation. While the Garden Wing Rooms are outdated, the Forest Wing Rooms at Modern. Their Deluxe Rooms are spacious and the best part of it is the Balcony!! The forest view and cool temperature just wants you to drink coffee on that spot all day. John Hay Hotels Forest Wing is now my standard when visiting Baguio.

Stayed at the Family Room aka Studio Suite. The view isn't as good as The Manor's spectacular garden view, but it's just a parking lot so don't expect anything if you get that side. Rooms on the side facing the front may be better. Service was impeccable, kudos to the staff...best in the city! Would love to be back for the holidays to see the lights and decor.

Our team from the University of the Cordilleras Juris Doctor-3C, had the best experience conducting our year-end activity at Forest Lodge’s hotel suites and their exclusive helipad area.||From the moment we arrived, we were welcomed with warmth and professionalism. The suite was clean, spacious, and beautifully furnished, offering a cozy yet refined ambiance perfect for reflection and celebration. The cool Baguio breeze and scenic views completed the experience.|||The helipad was the highlight of our activity. It was a breathtaking open-air venue with panoramic views of Baguio’s pine-covered hills and cityscape. The scenery was perfect. "Ang mga clouds ay nakakabighani at nangu-ngusap sa view ng Helipad."||Thank you, Forest Lodge, for being part of our JD-3C little victories and milestones. As we move forward with our dreams, we will always remember our hotel experience with you.||We will surely be back. Salamat po sa napaka warm and kind na management and hospitality team

The room offers a very relaxing forest view, which made our stay feel peaceful and close to nature. There’s no air conditioning, but they provided a fan, which was sufficient given the cool climate. The location is convenient and makes it easy to get around Camp John Hay. However, breakfast is not included in the stay. One small issue we encountered was that the cabinet light wouldn’t turn off at night, which was a bit distracting when trying to sleep. Has motorbike and car parking

The Forest Lodge is our home away from home. We go up to Baguio as often as we can just to stay there. The rooms, the service, the food, the facilities and the grounds are excellent. I wouldn’t change anything about it and I hope it stays that way into the future. Truly value for money.

This place is very scenic, which is nice. Their lobby is especially nice which gave me such high hopes for our stay here. Their grounds and the garden are absolutely beautiful and it's so nice to look like and walk around during the morning and even dawn. There's a 24 hour cafe located at the lobby, which is convenient if you ever need caffeine or some sweet treats during inconvenient hours. The rooms are a nice size, pretty standard and their bathrooms are ok. Now here's where my complaints start. It took a long time for us to check in since the room that was booked for us was still occupied since this hotel allows late checkouts, which much to our chagrin meant we had to wait a couple of HOURS until we can settle into our rooms. When we finally got to our rooms, we discovered that it was stuffy and dusty-- like I found dust under the pillows and the covers near the end of the bed was kind of sticky. Then, after a long day and wait, a hotel employee knocks on our door and says they needed to fix our bathroom doorknob. It was so noisy and it made our room more dusty, we couldn't take a quick nap before exploring Baguio. To make it worse we couldn't even use our own bathroom and we had to walk all the way to the other side of the hotel floor to our other family's room to pee. Our view was also pretty bad, on two sides I had a nice view of the wall, fortunately it had flowers. The other side was our neighbor's balcony. When we complained to the front desk, they gave us an even worse alternative just so we choose to stay in the room we already have so they don't have to "clean" the room when we leave. Other than the quality of the rooms, the hotel staff was pleasant and their common areas were very nice. I wouldn't t stay here more than a night and maybe check out the neighbouring hotels first in camp John hay

Disgusting hotel. There were cockroaches in the bathroom and stains on the sheets. Carpet is ripped and it smells like mold. Don't waste your money. We had an awful experience.