Manik Garg
Google
Beautiful property, amazing location and beach access. Only giving a 4 star because there are certainly some gaps in their policies. The hotel standard check-in time is 3 pm, however, we arrived at 11 am and had informed the hotel via email that we would be arriving early and requested an earlier check-in. Upon arriving, we were told that no rooms are available. While this is not an issue given it was a special request, my problem is with the reason for an early check-in not being given. It was because the staff had gone for lunch. That is an absurd excuse in the service industry- particularly when your guests are waiting. Other than that, the only issue was that the food was average, however, it wasn’t bad either. On our first night we were given a twin room and there was garbage under the bed left over from the previous guests. We were then moved to a better room which made the stay a lot more pleasant. Overall, it is a hotel that provides good value for money. The front desk and restaurant staff are polite and professional too.