The Frangipani Langkawi Resort

I had an amazing experience at this resort. The staff were incredibly friendly and attentive, always ready to help with a smile. The villa was spotless, comfortable, and beautifully designed, with everything I needed for a relaxing stay. The location was perfect — close to main attractions yet quiet and peaceful. The breakfast was delicious with a great variety of options, and the facilities were well-maintained. I especially appreciated the small touches that made me feel welcome throughout my stay. Highly recommend this resort to anyone looking for comfort, great service, and a warm atmosphere. I’ll definitely be coming back! Also they have private beach 🏖️

Good value for money for deluxe rooms due to the easy access to beach and decent facilities. But villas are expensive. Location wise, it's not far from cenang beach, but not walkable with family , have to rely on transport. Has parking space for cars and bikes, rooms and resort is a bit old on the looks, but nothing is falling apart, rooms were quite spacious so the stay was quite convenient. The scenery was quite good, breakfast area on the seaside was amazing. Main Swimming pool is smaller than it looks in pics, breakfast spread was decent, although won't call it great. Staff were helpful. Note that housekeeping is not available from 11pm-8AM. Good stay overall. Would recommend based on the 3 nights stay I had.

Stayed at The Frangipani Langkawi and really enjoyed the experience. It has a lovely cottage-style charm with a peaceful, natural vibe. The breakfast buffet was great, offering a wide spread for both vegetarians and non-vegetarians. I also appreciate that the resort is eco-conscious and promotes sustainability which is a big plus! Their in-house spa is currently under renovation, but they’ve partnered with Alan Alan Spa just outside the resort, which was very convenient. Customer service and reception staff were polite, friendly, and spoke good English, making everything smooth and easy.||The place is clean, though slightly old and worn out, but honestly, that adds to its cozy character. The best part is the beachfront — private access with stunning sea views right in front of the resort. Plenty of parking space for guests too. A relaxing and comfortable stay overall.

I booked a deluxe room and it was average. Poor sound proof and you can listen everything your neighbour is doing 😅 so there wasn't good night sleep. The hotel charged me for room deco which I totally understand and I'm happy with the deco but on the card it's claimed like the hotel is taking credit for the deco 😌 Location is fantastic as it's nearby with all major attractions.

We spent 4 days in this hotel with my daughter.| |It's a descent hotel for the money. The location is very good, on the first line by the sea. ||There are two swimming pools, but they are rarely used.|The area is clean and green.||There are many broken umbrellas and sun loungers. This is not well maintained.||The rooms are old and worn out, and there are constant problems with keys and air conditioning. ||But, again, for the money, it's a decent hotel. ||Not all rooms have phones. They don't tell you how to contact the reception. You have to figure out that there's a WhatsApp number somewhere to contact the reception. They don't mention it during check-in. ||The reception staff was very disappointing. You have to write and remind them several times before they start doing anything. ||There was a very unpleasant moment: it was a child's birthday, we asked the reception if they could arrange a cake. They said no, but shared the contacts of the store where you can buy. We bought a cake, brought it to the hotel, asked to put it in the refrigerator, as it wax very hot outside. It was said several times that they need to put it in the refrigerator, otherwise the cake would start to melt. They agreed. After two hours we took the cake that had leaked, which no one put in the refrigerator. In addition, the reception staff forbade us to eat the cake in the hotel restaurant, and sent us to the hut on the beach without lighting, plates and forks. And this is taking into account the fact that we were going to have dinner in the restaurant anyway. Disgusting service, isn't it?||Thanks a lot to the restaurant staff, who still agreed to accommodate us, helped us, and even played the song Happy Birthday. ||The restaurant staff were wonderful, welcoming, very attentive both at breakfast and dinner, and helpful with other issues that were not even related to their job. This is the only service in the hotel that deserves a five-star rating. Many thanks to them

The condition of the room was far below my expectation. You can see the condition of the bath tub below. We had tried to be patient but things just got worst. We were there for 6 days and in between the toilet would not flush. Maintenance came and gave us a plunger. There was no hair dryer. Room service came and ask for the broken hair dryer when there was none provided in the first place. |We were offered to change room in the middle of our stay but it did not make sense waste half a day to pack up and change rooms. Plus we already had other activities planned. |We actually got to meet the owner on our first day, which we were not aware at first and told us occupancy was only 50% at this time of the year. So why were we given such a poor conditioned room? I don't understand it.|Frangipani said they would refund but never said how much. Alot of whatsapp messages were exchanged and some just went ignored and when I called, I was just told that the manager is not around. |In the end we did get 50% refund back which I did not really think was fair. On top of that, Frangipani tried to justify that it's because we "refused" to change room. |I don't normally write reviews but just felt so compelled to share my experience...

I believe the resort draw it's name from the number of Frangipani trees located within its premise. There are actually a number of such trees present with multiple other beautifully landscaped outdoors. The location is fantastic, you can walk to the sea from the property itself. There are various categories of cottages in the resort. Most of them are spacious, comfortable, and reasonably clean. There are two pools within the premise , and both are nice and generally clean. We had buffet breakfast in our package, which, though it was just adequate in terms of variety, was compensated by the excellent seaside ambiance and hospitality of the hotel manager. Overall, nice and comfortable stay..

Update: Was giving 2 starts and now changing to 3 stars. The owner had reached out with me to figure out what to do to make the experience better. Apparently she’s really caring about customers’ experiences and keen to improve. The owner explained the hard time during Covid caused the short of budget so they could only do the maintenance room by room. The day we checked in was unlucky coz there’s a big group staying so fully booked therefore no other well maintained rooms available for us, unfortunately. Hope Frangipani could have these rooms out of maintenance to be repaired and renovated (and giving time to let the smells go) soon! ————— Original comments: It’s so disappointing when we arrived the place. The actual look is far away from the pictures saw when making the booking. The pictures from the booking site is kind of 20 years ago. The room I’ve got is with peeling walls. All the drawers are broken or jammed. All! I tried all of them but none of them could be pulled out smoothly. The safe is broken with error also. The reason why not 1 star. Is because the people there are trying their best to resolve the issues. But still can’t work out. Because they provided the second option is a room still under renovation, the bathroom mirror was not even attached to the wall. It’s leaning on the ground. The third option they tried to arrange is a room just renovated but with all the painting smells in the room and the lock took the staff 5 minutes to finally open. I was thinking of giving 3 stars but really don’t want to mislead any people staying there. With the same price, you could find other better options. And when I spoken to them about the pictures they put online. They even told me yes that’s what they put but not the same as what represents in the room. Please try to avoid it. But the service, to be honest, they are trying.

Absolutely loved our stay here. At first I was nervous that staying at an eco hotel meant we'd suffer in terms of amenities but I couldn't have been more wrong! The pools were amazing, although we preferred the chlorine pool bc it offered more shade options than the saltwater pool. The daily morning activities were a really nice touch, including the bunnies by the beach which was such a delight. The staff was always super friendly and kind and able to help with any questions we had. The morning breakfast buffet was one of the best hotel buffets I've ever experienced. There was so much variety and it changed a bit each day to keep it exciting! Our room was clean and comfortable and the outdoor shower was actually really fun to use, especially after the pool/beach. The location was great as well, as there were a lot of good restaurants, spas, shopping, and cafes nearby within walking distance.

My wife and I recently hosted our wedding at the resort. We have also stayed here on two separate occasions. I would say the resort is situated in the perfect location because it is distanced a bit from the main attractions of Cenang but close enough to be able to walk there. The nice thing is the beach is mostly private, since it is a bit of a walk from Cenang Beach. The resort itself has been well kept every time we are there. The grounds and rooms are beautiful. I would definitely recommend anyone looking for a relaxing getaway to stay at this resort. The food, service, and accommodations are all great. They also have a desk in the lobby to book excursions and activities throughout Langkawi.

Super friendly staff. The front office looks a bit old but the rooms are pretty modern. The resort takes ecofriendliness pretty seriously, so the whole surrounding is clean and green. The bar is pretty decent. Breakfast was alright with a slight regional touch. Would definitely stay here again if I visit langkawi again.