The Fullerton Hotel Sydney

I had a fantastic stay at this hotel! The location is just perfect, with Martin Place and the light rail close by. The view from my room was absolutely breathtaking—it felt like stepping back to the Middle Ages when I gazed at the bell tower. The bed was super comfy, just the right balance between soft and firm. I also want to extend a big thank you to the housekeeping staff; they were well-trained and provided top-notch service! I definitely plan to return during my next visit to Sydney. I do have a small suggestion for the reception staff: I noticed that one of the women, a lovely girl with black skin, could use a bit more cheerfulness in her interactions with guests. A smile can go a long way! Overall, though, a wonderful experience!

Incredible ! Beautiful rooms - we had a high floor! Recommended! We had an in room meal, salad was delicious! Beds are from another world - quality linen, beautiful doonas, air-con was so lovely too. The bathroom and bath was completely indulgent and the makeup mirror in the bathroom was a nice addition! Finally a 5 start hotel that delivers. Customer service on point.

Location wise, perfect. Great cafes within walking distance. Stayed 6 nights here and we loved it! I did the tour and the guide was all fun and knowledgeable! Forgot his name but he was spanish. Absolutely interesting to learn and reminisce the way the building used to operate and the gossip around it! The room is all clean, hot water runs great, room service was quick, staff were attentive, the burgers was 😋, just great experience overall. I would love to comeback and stay here again in the future!

I experienced the elegance of a 5-star hotel, along with the beauty and convenience of the building. The bed was incredibly comfortable, and the room was clean and well-maintained. The staff checked to ensure there were no inconveniences and accommodated all of my requests perfectly. I had a delightful time enjoying a healthy breakfast and delicious coffee.

I recently stayed at this so-called 5-star hotel in Sydney, and it was a disaster from start to finish. They tried to scam me by charging me for breakfast and an upgrade I had already paid for. They even sent me a payment link, which I almost paid again. When I pointed this out to the Italian Concierge, I was mocked, and they promised to speak with the manager and get back to me, but I never even received an apology! The service was terrible: every morning, they made me wait for breakfast even though I had paid for it in advance. They charged absurd prices, like $14 for a measly orange juice and $9 for a small bottle of water, which is simply ridiculous. The staff seemed uninterested in helping guests and gave the impression that they were more focused on squeezing as much money as possible from customers rather than providing good service. Overall, this was one of the worst 5-star hotel experiences I have ever had. I would never stay here again and would not recommend it to anyone. It is certainly not worth the price or the ‘luxury’ label they claim to have.

I had the pleasure of visiting Australia for the first time on my honeymoon. Initially, I chose this hotel because of its excellent location. However, I was truly impressed by the kindness of the hotel staff, who also took the time to commemorate our journey during our stay. We were deeply moved by their hospitality, and it has created wonderful memories that make us wish to return in the future. If you have the opportunity to visit Sydney, I highly recommend staying at this hotel.

The lobby had a pleasant and welcoming fragrance. Check-in and check-out were quick and seamless. The room was clean, spacious, and well-located, with an excellent breakfast buffet—all at a great price.Weaknesses: The furniture felt old and fragile. This might not be the hotel’s fault but Trip’s, as my paid breakfast wasn’t automatically recorded in their system. Even after check-in, the system wasn’t updated, and I had to explain the situation again at the restaurant.Still, highly recommended overall!

Fantastic hotel. Very classy and the staff are great. We arrived and got checked in straight away with a room upgrade. The rooms are lovely and if you get a higher floor the views are pretty good. The bathroom was lovely and we had the bath that looks into the bedroom. Will definitely come back !!

Amazing two night stay at the Fullerton Hotel Sydney. Housed in the former General Post Office, the hotel is steeped in history. The former GPO was constructed in phases. Beginning in 1866, the first phase opened in 1874. It was the first major building to open in Sydney. In 1891, the clock tower rang its bells for the first time. The Grand Staircase is stunning. Heritage Tours guide visitors through the historic icon. Today, you can stay in the historic GPO or the added modern tower. Our upper room suites were so quiet and comfortable. Definitely add breakfast to your reservation. So nice to sit in the elevated lobby overlooking the courtyard of the historic General Post Office. The hot entrees, cook to order omelettes or eggs, salad bar, cheese bar, fruits and pastries were so delicious. The spring rolls were so hot and tasty. Chocolate croissants filled with chocolate creme were divine. The onion twists were addictive. Love the cooked veggies, hashbrowns and fresh pineapple. Ask for fresh orange or pineapple juice, a latte, cappuccino or hot cocoa. Love the TWG selection of teas. Earl Grey. English breakfast. Waterfruit green tea. Original sencha. Grand jasmine. So many choices. Location is so convenient. Easy to catch the Hop On Hop Off bus, walk to the park, visit the Sydney Tower, or explore the stunning Queen Victoria Arcade. So many shopping malls close by as well. Sudeep and Milos were very helpful with my parents' electronics when they had challenges that I could not address. Thanks for the industrial strength adapter for their electronics. Thanks also for the Happy Anniversary welcome card and cake to help my parents celebrate a very special 60th anniversary. Such a sweet surprise! Highly recommend this Sydney landmark for an unforgettable stay in the heart of the city.

This review is waaaaay past due. Overall I really enjoyed this hotel. It was in walking distance to everything. Food courts, attractions, local transportation, shopping, literally everything. Guess that is the plus side to staying at a hotel in the CBD district. I enjoy the many amenities the hotel had to offer. The restaurant and bar on the inside, as well as meeting rooms to hang out with friends and family. The blackout curtains in the room were fantastic! I'm the type of person that likes to sleep and pitch black room. The only thing I dislike about the room, especially being a five star hotel, there's a fact that there was not a microwave in the room. There was a mini fridge. I don't really have any pictures in the hotel or the room. The two pictures I attached one inch of you for my room and the other is a picture out front of the hotel.

Had a 4 night stay at the Fullerton and while it's a pricey 5-star totally worth it if you're visiting Sydney! Right in the CBD so it's about a 20-25 minute walk max to most places that you'd want to visit near the center! Hotel staff is friendly, room was huge and immaculately clean. I booked the Heritage Deluxe King Room and it was perfect! Will 10/10 be back.

Yelp must be new to Australia because never before had I had the opportunity to be the first to review in some many large locations. While I'm glad I have this chance, I have a backlog of reviews now! I guess... not necessarily a bad thing to have. My family decided to have an extended vacation in Australia, a country we used to go to quite often when we were young. This was our chance to relive that memory and bring on the nostalgia. The Fullerton (formerly and still known to many as the Westin) is a hotel that has prime location in Sydney. It's pretty much "not too far" from most popular locations in the city so definitely a plus from that standpoint. We had 3 days in the city so we planned our itinerary accordingly. After taking a taxi from the airport (which was about a 35 min ride), we arrived at the front door where we were promptly greeted by hotel staff. We checked in which was quick and painless but unfortunately because we arrived in the morning, our room was not ready yet. The hotel was full mostly because it was Australia day AND Chinese New Year so there were a lot of out of town guests in town. This was in spite of coronavirus scares which I'm glad business was otherwise proceeding as normal. We got to the club floor which includes 24 hour access to their lounge. In the lounge, you can enjoy light meals during breakfast lunch and dinner. You can also go there for happy hour (or non happy hour) to enjoy a drink before or after your meals. Food was great and service was excellent. The rooms are spacious and as you would expect from a hotel of this caliber, luxurious. Wifi was accessible and fast. Because we were traveling as a large group, we either went by Uber or maxi cab to all our destination. You're about a 15 min walk to tons of dinner places in the area or you can take a 15 min cab to the Opera House and Darling Harbor (where the Sea Life Aquarium/Zoo is). We had had a great experience here. My only gripe is that there are certain times of the day where there isn't food in the hotel (unless you order room service). The cafe can close and the bar sometimes won't have food at certain times of the day. We had odd schedule hours and would have been convenient for us to have something to eat in the later afternoon. Despite that, the experience was wonderful and look forward to our next stay there!