The Fullerton Ocean Park Hotel Hong Kong

The room felt extremely comfortable especially with the ocean view. The swimming pool was amazing that my son enjoyed every minute of it. Ms. Bernie and Mr. Geoffery has help my family’s stay feel extra special and memorable because of the upgrade they have given us that included a really cute gift and complimentary cake. I definately reccommend this hotel and will come back again soon.

Dear Miss Bernadeth (Ate Bebe), We just wanted to express our deepest gratitude for helping us celebrate our wedding anniversary during our stay at The Fullerton Ocean Park Hotel. Thanks to your kindness and assistance, our special day became even more memorable. We truly enjoyed our time at the hotel—from the beautiful pool and serene garden to the cozy lounge and the wonderful playroom for our son. Our spacious room was absolutely amazing, making our stay even more comfortable and luxurious. This was a truly special experience for our family, and we sincerely appreciate your thoughtfulness. Thank you so much for everything!

Thanks Irene the front office staff. Lovely check in service from her.Top staycation hotel in Hong Kong. Great view. Great size. Super clean.Very overlooked in most hotel. But the sound proofing and environment was exquisite - very peaceful and tranquil.Best to uber or taxi from MTR. The buffet at lighthouse was great for staycation but be prepared to pay as expected.It is very family oriented hotel. So expect family and kids everywhere and at the pool. I would imagine this hotel would provide great memories for kids and parents.Spa you have to pay and was pretty standard sauna and steam.

It was our first time at the Fullerton Ocean Park Hotel and it exceeded our expectations. The staff were very accommodating from the get-go, and had amazing customer service. When they found out my wife and I were celebrating our anniversary, they had offered to change our room for us. Moreover, the hotel's amazing views of the South China Sea are spectacular, and it's best viewed from the infinity pool. We will be sure to come back again after this wonderful experience.

The location is a bit secluded n not easily accessible but within reasonable distance thru cab ride or hotel shuttle from Ocean Park. It is a pretty site and good get away spot from the bustling part of town. Positive - the hotel room has good sea view and has a quite serene setting. The inroom facilities are reasonably up to standard, but nothing too special (prob fitting to make 5 star, but not a higher end 5 star), certainly less well attended than the Fullerton Singapore which I used to visit from time to time for my business travels.The hotel facility and service, though under a 5 star brand, does fall short...Examples, 1. the gym is not open 24 hours - even without on duty staff, they only open from around 7 or 730 am in the morning .... this is frankly quite below par for a 5 star hotel/resort, 2. the swimming pool likewise close between 11 am - 12 pm for cleaning; that's quite unheard of ... it is not an onsen establishment or something uniquely special that they can not do cleaning after pool close up time. 3. services at the restaurants are average to weak, perhaps a reflection of deteriorating service quality in Hong Kong hotels. The captain and staff at the Jade Restaurant, very poltie etc, were not too up to speed - and we had to ask for tea/hot water refills multiple times throughout a 2 hour dinner. 4. the offerings at the buffet breakfast was also quite narrow - comparing against a recent visit to the W Macau, the offering at Fullerton paled in comparison. 5. the pricing of the breakfast buffet was also puzzling, our room included bkfast for 2 and we purchased at checkin a child bkfast for our 6 year old for $179. (a) at the W Macau and other 5 star level Marriott Group hotels, 6 year and under are free. (b) more puzzling matter is my friends (we have 4 rooms booked separately) who purchased their adult bkfast also was charged the same cost - meaning that they charged a 6 year old the same as an adult for the bkfast buffet - which I think is quite a rip off.

Very very nice hotel and family friendly because they have playground and a nice pool. Aside from that all the staffs are very accommodating and really helpful assisting us in all our needs especially Ms. Bernie she is best customer service there is, she makes sure we are well attended and assist us in all our needs. My kids enjoyed a lot! Thank you so much Ms. Bernie and all the staffs. Will definitely back here again.

The ocean and nature view of this hotel is impressive! Each room is beautifully designed with an unobstructed window view of the beautiful Shum Wan ocean. Excellent service and cleanliness. Didn't have time to check out the pool and the gym, though. The food in Jade restaurant is authentic and exquisite (quite expensive though). I gave 4/5 only because there are no other shops or convenience stores around, so you have to eat all your meals in the hotel. But still, we had excellent times there and will definitely come back for a staycation.

It’s truly a beautiful hotel, inside and out. From the grand lobby and buffet area to the majestic sea view, the stunning pool and lagoon with panoramic ocean vistas, and the polite, attentive staff—this is hands down the best hotel we’ve stayed at in Hong Kong.||We’d especially like to thank Ma'am Bernie for her exceptional assistance. She went out of her way to ensure our child could enjoy the Explorers Playground and also helped us transfer to a room with a better view.||A true reflection of extraordinary service.