Susan O.
Yelp
Fantastic!
Upon arrival they had a packet with all of our ski rentals, lift cards and maps galore!
They upgraded us to a 2 br, 2 ba condo that was incredibly comfortable with many amenities including washer/dryer, wood burning fireplace, dishwasher. Customer service was A+. Front desk and concierge were extremely helpful, friendly and happy. The Gant Vans run constantly and will take you around at no extra cost. One of our drivers, Zach, was excellent at giving us ideas for day trips, restaurants, etc... The conference center was in the process of being refurbished so we had to run back to our condo after our aprés hot tub in 20 degree temps, but the water was so hot it kept us warm en route. Lots of families - the heated pool is perfect year round for a dip or a game of Marco Polo with the kids. As a consolation prize for the conference center being closed, we had access to The Aspen Club. We didn't end up using it, but it was a wonderful amenity if you want additional work out/steam/hot tub/massage.
Unfortunately, no bar or cafe in lobby or anywhere on premises. Would be even more amazing if they had a little place for people to gather to have a glass of wine, beer or hot chocolate. It was a little confusing as to whether it was a hotel or a group of individually owned condos - it sometimes didn't know what it wanted to be.
Pros: location, comfort, accessibility, transportation, customer service
size of unit, bedding, wifi, firewood, views gallore, warm, cozy, stainless steel appliances, friendly and happy staff.
Cons: no pets allowed (unfortunately we were set to make a reservation for next year for the entire family including our little dog, but will have to book somewhere else, sadly), no robes in the rooms (but they provide shampoo, conditioner, lotion) so bring your own!
thin walls and floors - could hear pretty much everything in the unit below us.
Overall, The Gant was a BEAUTIFUL property and if they allowed pets, we'd be back yearly! Great for couples, families, groups, girls/guys weekends!