The Gateway Café

Staff is very nice and friendly but the food is terrible! This sandwich was £8,50 and had some soggy salad and wet courgette, 3 pieces of cucumber and a paste which I assume was houmous… not good at ALL!

Food terrible - £10.50 for a tiny salad, literally all leaves. You get 4 times as much from morrisons meal deal for a quarter of the price Service - what service. You do everything yourself apart from spoon the food onto plate. Queue, carry a tray, Queue to pay, Queue to find a table. If you want to Queue and feel like a loser. Come here.

Great place to eat and drink something! Sweet portions of scons, and more! All surrounded by the botanic garden makes this place a nice place to be. Feeling relax with the nature! Located in the heart of the botanic garden you will find this place, nice terrace but inside is so cool as well. Downstairs there is a nice shop and part of the museum with expos!

A nice and small cafe to have a hot drink or one of their warm homemade soups - it has a nice selection of sandwiches, quiches, salads and cakes and if not their best, homemade soup! It was very tasty with a nice hot chocolate to go with it!

3.9🌟 If you are a family with children you're better off bringing your own picnic and have it on the many places an lawns on the grounds as all the Cafés are NOT the cheapest. The food was fresh, there was a soup& sandwich deal that was actually the most decent thing, different soups of the day, staff is friendly and helpful.

Baked Potatoes were barely warm, cheese was dreadful, salad on the side was a bunch of leaves with no dressing all costing £11.50. Had to ask for the potatoes to be reheated, not a good dining experience culminating in a very rude member of staff called Yumo who spoke to us in an aggressive manner because I had taken oil and balsamic to the table for the salad ( I had asked previously if I could do this and was told I could) I was visiting with family and it was all very unpleasant. Will not go back again. Judging by previous comments this is the norm and nothing has been done to improve the service.

A limited choice of food. Soup sandwiches cake traybakes etc but what there wa was very tasty. Its a green cafe intent on recycling so wooden cutlery paper bowls and cups. Highly commendable

Over-priced food and agressive staff. Horrible experience on a recent visit. £11.50 baked potato was cold - we spoke to a member of staff who asked 'have you eaten it?', as if to suggest we were causing a fuss and were trying to get it for free. Later the same staff member delighted in aggresively admonishing us for taking salad dressing to our table stating 'its not to be taken to the tables, it's for everyone'. When we explained we had asked for condiments (mayonnaise etc which there were none) another staff member gave us these to take to our table, the staff member again, aggresively told us 'they're not for your table - they're for everyone'. Went with my pensioner mother and disabled auntie and I'll never go back again. I emailed them about our experience but they never responded - they obviously don't care about their customers and there's clearly no management in charge. I've been once before and it was much better than this, so no idea what has happened but other reviews stae a similar experience. Atmosphere is good - it's a beautiful setting and view but my goodness what a horrible and upsetting experience. £45 for 2 cold baked potatos, 2 coffees and 1 slice of cake to get this level of service. I'm absolutely fuming when these sorts of outings are a luxury in these times... and to get no response to a formal complaint...? Terrible value. I would recommend avoiding.