Shaun J.
Google
If I could give negative stars, I would.
The Gibson Hotel in Dublin was by far the worst hotel I’ve stayed at during my trip to Ireland – and this is my 5th hotel here. Every other property I visited was warm, welcoming, and accommodating. The Gibson was the exact opposite.
From the moment I arrived, the staff were cold, unhelpful, and unwelcoming. At check-in, I was handed a key with barely a word and simply pointed toward the lift. No offer to assist with luggage, no information about the hotel, no sense of hospitality whatsoever. Throughout my stay, whenever I passed through the lobby, staff either ignored me entirely or deliberately looked busy to avoid interacting.
I even sat in the lobby for a while just observing, and it wasn’t just me – the staff treated all guests this way. Aloof, uninterested, and uncaring. Hospitality is supposed to be about warmth and service, but here it felt like guests were an inconvenience.
This hotel was the least accommodating, least hospitable, and least welcoming of my entire trip, and it wasn’t even close. Ireland is known for its friendliness and warmth – but you will not find it here.
Do yourself a favor and stay literally anywhere else. I strongly do not recommend the Gibson Hotel.