Seellan S.
Google
I am currently staying at this hotel. It is terrible. The rooms are old. The carpets are stained. We are also vegetarians and the only thing they could give us for the breakfast is lettuce and a tiny plate of steamed vegetables.
For dinner, after our morning issues, we arranged our own food and we asked for help in heating up the food. We needed a bowl which they were unwilling to provide.
Please avoid this place. There are much better options in Nagasaki.
Edit:
Since the hotel has asked for clarity, I will share more details.
We paid 58000 JPY for 2 nights in 1 room (paid extra to include breakfast). To start, we walked in carrying a lot of baggage which not one person offered to help us with. Later, I asked for help and they casually pointed to a luggage trolley. Later, we saw the staff helping others with their baggage.
On our first day of breakfast, we went and noticed there were almost no items that were vegetarian. We talked with the staff and the chef and they said there is nothing they could provide. They said it was too late even though we were there one hour before closing time. So we ate plain rice and lettuce then they gave us 4-5 pieces of steamed vegetables (literally).
Later in the day, we arranged our own food (since the hotel has zero vegetarian options) and as mentioned, we wanted to heat it up. One item was a soup. I asked for a bowl to heat it up. The staff said he could not provide it and I would need to use a plate. After multiple times of asking, he later said I could try to wrap the soup on the plate. After, I requested to speak to a supervisor. The staff took me the lobby and made me wait on the couch for 10 minutes.
Today, we are checking out and we did not go for breakfast even though we paid extra for it because of the terrible experience.
As mentioned as well, the cleanliness of the hotel is poor. Our carpet has stains on it. We both got an allergy from the carpets. They are old and must not be washed properly. There is no ventilation in the rooms. The purifier provided is dusty itself. The service is really poor.
There are much better options at this price range in Nagasaki. Please avoid this and go elsewhere.