Suzie B
Google
We hired a private space at the Golden Sheaf Hotel for a celebration, and the experience was extremely disappointing.
From the moment our event began, security behaviour was excessive, intimidating and completely inappropriate. Guests were repeatedly stopped, questioned and asked to show ID despite clearly being over 21. Minors were also harassed even when accompanied by parents and not drinking. This went far beyond normal RSA procedures.
The constant confrontations ruined the atmosphere of what should have been a joyful celebration for a friend. Guests had travelled from the UK, Denmark and all over Australia, and I was embarrassed by how they were treated. Never in my life have I felt so criminalised simply for attending a private function.
Several guests who raised concerns were aggressively removed by security, and the manager and security staff continued to harass our group throughout the event. No one was drunk, disorderly or causing any issues.
This behaviour was hostile, confrontational and completely disproportionate. If you are considering booking a private event here, I strongly advise against it. Our night was ruined, and I would never return or recommend this venue to anyone.