The Good Feet Store

⭐️⭐️⭐️⭐️⭐️ Outstanding Service – Daniel is a True Gem! I had an absolutely amazing experience at The Good Feet Store, thanks to Daniel, who is hands down one of the most knowledgeable, patient, and professional salespeople I’ve ever encountered. From the moment I walked in, Daniel made me feel welcomed and valued. He took the time to thoroughly assess my needs, explain every detail about the arch support system, and ensured I felt comfortable and confident with my purchase. His deep understanding of the products, combined with his kind and patient approach, made this a five-star experience from start to finish. Daniel didn’t rush the process—he genuinely cared about finding the right solution for me. His passion for helping people live more comfortably was clear in every word and action. It’s rare to find someone so committed to both service and excellence. As a marketing management consultant, I’ve worked with many retail brands, and I can confidently say Daniel sets the gold standard for customer service. Because of him, I not only left with a fantastic product but also a strong belief in the store’s mission and potential. Huge kudos to Daniel—you are a rockstar! I’d love to connect further and offer any support I can to help this location become the #1 Good Feet Store in the area. You’ve got something truly special here. Highly recommend!

I flew in from out of town, rode with my fraternity brother & came into your store on Friday April 25th around 3pm. Our purpose was to surprise my other two fraternity brothers that were already inside immolate. Of my unannounced arrival. The surprise was awesome! However, a more impressive welcomed surprise was the high level customer service your staff provided. They were all patient and very helpful to him. They answered all of his probing questions and explained everything thoroughly to his satisfaction. When he experienced problems with his cell phone not receiving confirmation they were very understanding and patient guiding him through it until all was resolved. As we walked out the store, we all thanked the crew for their outstanding customer service. To the Good Feet management team, please take the time to congratulate this team for their outstanding customer service. Identify and celebrate their model behavior for others to follow and immulate. You have a great staff working for you, appreciate them accordingly.

My experience was amazing. I learnt new a lot about the foot and as a result I am better able to treat and take care of my foot. The customer service was awesome, there provide an abundance of essential details. It was an overall awesome experience.

Walked in, immediately greeted by the most pleasant lady, voice kind and caring, asked questions in a conversational way, explained things throughly, shared and listened, helped me through the complete process, and madee.feel comfortable in my choices. Been awhile since I can say I felt like I was spending my money with confidence in the projected outcome. Wonderful experience. Aerial is the best.

Bottom line upfront. I have drop foot, I had back surgery 8 months ago to help remedy it. I had physical therapy and was given an Ankle Foot Orthosis (AFO). Progress was and is slow. I am doing better than the onset of my predicament. I thought the AFO was the best thing so far. I walked with a steady stride when I wore it. Over the break in period the ball and soles of my foot hurt to the point I stopped wearing it. My foot doctor recommended I add some diabetic cushions. Surprised the cushions were not on Amazon, I decided to go to the GoodFoot store and get some. Well, I met Jeanette, and she was the salesperson you would expect to encounter at this store. Some pressure but nothing I could not push back on. While doing the pressure point picture of my foot, she brought out these crazy arches and keep the pressure going, good pressure. At one point she put on the strengthening arches, and it just felt weird, but I stood up, walked to the door and Jeannette reminded me I was walking without my cane. I immediately said “what kind of Voodoo stuff is this” (smile) I finished purchasing the highly priced arches and some sneakers I liked. To date I am enjoying walking around without the cane about 80% of the time. I am trying to see if I can get some relief from my insurance and if not, I am happy so far. I will update or start part two reviews and so on until I come to some conclusions on the effectiveness of the Arches, I of course am hoping for the best outcome. Ending first review. Thanks Jeanette

University store, Charlotte NC. Customer: Toni Cotter. Ashley was friendly, professional, and patient in helping me resolve my orthotics issues. Would highly recommend. 👍🦶

Morgan is very knowledgeable and skilled in her area of expertise. Felt very comfortable working with her. She was able to analyze the problem I was having with my feet and provided me with a workable solution. Outstanding job, Morgan, thank you so much!

Jennifer was easy to work with, listened intently and completely satisfied my needs. It's always a pleasure to go in here and get the personal attention that is very much appreciated.

To say Alicia was AMAZING is an understatement. She's so knowledgeable! From the moment she introduced herself to assisting me with finding the correct tools for my plantar fasciitis so great. She wasn't out to "sell me" but to stop the constant pain I've been in. Then when it was time to check out she assisted me huge! She gave me OPTIONS so I could get what I needed and still not be in pain. 5 stars isn't enough for her!

Good Feet is a great investment if you have problems with wearing work boots for 12hrs. I brought a lot of insoles and they last only least that a year and still having problems with my feet. The employee are very friendly and helpful with lots of knowledge. I suggest you go by and let the Good Feet expert show you how good your feet will feel with new insoles.

No refunds and they don't tell that will cost hundreds. They are not up front about their prices nor non refundable policy.

I went in to the Good Feet University store with no idea about the program & no appointment, but desperate for my feet & legs to feel better. Charles was quick to help fit me for what I needed. He was patient & very knowledgeable. I left with a good feeling that these insoles will help get me back on track. He also assured me that any questions or concerns I have can be answered by a phone call or a visit to the store. I look forward to this new journey to walking & working pain free!

Went into getting a fitting for insoles. Mason assured me with my fitting and purchase. Mason knows is extremely knowledgeable about all aspects of the process and coached me on how to use the 3 insoles and all about the break in period. Would highly recommend Good Feet Store and speak to Mason.

Allie was great! She was patient and very informative with the three step systems. definitely recommend !

Jessica is highly professional and friendly. I was really just looking for new inserts and did not know the good feet approach upfront. She walked me through the whole process and answered all my questions. Now I just have to wait and see if this works.

Jessica was so helpful! I'm a runner with really high arches and moderate to severe plantar fasciitis and the supports she suggested help so much. I walked into the store and she saw me immediately. She was friendly and personable but also very professional. I would 100% recommend Jessica!

Double checked online no appt needed for university store. Drive an hour to store for my son. Arrived and was told to write I do down. It wasn't u til I asked if we could run next door quickly that I was told she was going to call me back to schedule an appointment and that we would not be seen today. Disappointing. Will not bother coming back!!!