The Grand Haveli and Resorts

Worst Hospitality Experience in 15 Years of Travel At first glance, the room looked nice — aesthetic and charming. But comfort was nowhere close. We had to climb 12 steep, uncomfortable steps just to use the toilet, which made the stay exhausting and inconvenient. Basic service was disappointing. We had to call multiple times just to get drinking water, which should be the bare minimum. Another major issue: The hotel has a strict “no food in the room” policy. So if your kids fall asleep early (like most kids do), you have no choice but to wake them up and take them outside to eat — they do not serve food in the room. Throughout the stay, we felt Indian guests were not the priority. Foreign tourists were clearly treated differently. A real example: My 7-year-old was so excited for the puppet show. She waited for three hours, kept checking and asking when it would start. Every time she was told, “Waiting for guests.” Finally, exhausted, she fell asleep — and the show started at 10 PM, especially and only once 70+ year old foreign guests arrived. This felt disrespectful and insensitive. Foreign guests are important — yes, they should experience our culture. But so should our own children. By the end of this experience, we were so drained that we actually cut short our Rajasthan trip and decided to go back home a day early. We had a wonderful time everywhere else in Rajasthan specially in Mandawa — just not at this hotel. Based on months of travel every year and 15+ years of exploring new places, I can confidently say: This hotel wins the “Worst Hospitality Award.” Looks nice in pictures — but comfort, warmth, and basic service are completely missing. And one last thing — after posting this, I’m sure a lot of sudden positive and fake reviews will appear to balance or neutralize what I’ve written. But my advice is simple: trust the genuine reviews, not the staged ones. And if you still choose this property, at least ask them about all of this upfront — before you book.

The property beautifully showcases Rajasthani heritage with its stunning architecture, intricate artwork, and warm ambiance. The rooms are spacious, clean, and well-maintained, giving a perfect blend of comfort and tradition. ||The staff is extremely courteous, attentive, and always ready to help, which made the stay feel very homely. The food served was authentic, delicious, and freshly prepared – a real taste of Rajasthan.||The location is also ideal, with easy access to nearby havelis and attractions. Overall, my stay was outstanding, and I would highly recommend Hotel Raj Haveli to anyone visiting Shekhawati. It deserves a full 5 out of 5 stars!

This is a very ‘authentic’ resort and good for a single night stay if you prefer modern amenities. ||The resort is divided into 2 sections. We were in the newer portion, so dinner and breakfast was across the street. Breakfast was quite good and the staff were very nice. Unfortunately there was some torrential rain during our breakfast and it was a challenge to get back to our side of the street due to flooding. At least we had a fun story to share!||Warning: the bathroom does not have a divider between the shower and the toilet, so the entire floor gets wet when you shower.

Beautiful heritage property in Nawalgarh with stunning architecture, peaceful courtyards and well-kept gardens. The interiors are elegant and give a true Rajasthani feel. Staff, service team and front desk are very humble and courteous, making our stay truly memorable. Highly recommended!

Amazing and magical place! It is better than expected. Tasty food and amazing views. The room is spacy and clean. Loved it! Were met on the door with complimentary drinks. We would like to continue our stay if the next hotels weren't prebooked.

During a 10 day your of Rajasthan, this was our first overnight, and probably the worst hotel. Beautiful building, and I understand very rural, but lacked amenities. Room was basic, large and clean, but no Wi-Fi ( you had to sit in reception). The thinnest pillows I have ever seen and only 1 each. Luckily we were really tired so slept ok. The dining is across the road, which is fine, but there were large your parties in and as we were only 2 got ignored. Good was usual buffett, but probably the worst one we had, with very little choice. Staff disinterested as too busy with the large parties. Breakfast ok, but the rudest man at reception we encountered in India, which was unusual as everyone is so friendly. Would not recommend this as a place to stay.

This is a stunningly beautiful old haveli lovingly maintained and in a great location. It's a very short and delightful walk to the Podar Haveli museum, which is a "don't miss" if you've come to see examples of Shekhawati decorative arts. Service here was attentive and kind. I had no trouble with hot water or with wi-fi access from my room, though the second courtyard has more comfortable furniture and an elegant ambience for tending to things like email. I felt very lucky to be able to spend a day admiring the old havelis of Mandawa and Nawalgarh and then to get to stay in one. I admire the hard-working staff and gentlemen of the front desk who make this evocative place a truly welcoming and memorable experience.

The property is located in the heart of the heritage core, and has 28 rooms on offer. Quiet ambience with polite staff. Food was simple, but tasty, and prepared fresh upon order. The rooms are well furnished and toiletries and linen is supplied. The property is well maintained, and has deluxe rooms and suites on offer. They have a newer wing (27 more rooms) across the street. The property can be a good option for an extended family vacation or a small level event. Would recommend 8.5/10 👌🏼