Mansa C.
Google
Worst Hospitality Experience in 15 Years of Travel
At first glance, the room looked nice — aesthetic and charming. But comfort was nowhere close.
We had to climb 12 steep, uncomfortable steps just to use the toilet, which made the stay exhausting and inconvenient.
Basic service was disappointing.
We had to call multiple times just to get drinking water, which should be the bare minimum.
Another major issue:
The hotel has a strict “no food in the room” policy. So if your kids fall asleep early (like most kids do), you have no choice but to wake them up and take them outside to eat — they do not serve food in the room.
Throughout the stay, we felt Indian guests were not the priority. Foreign tourists were clearly treated differently.
A real example:
My 7-year-old was so excited for the puppet show. She waited for three hours, kept checking and asking when it would start. Every time she was told,
“Waiting for guests.”
Finally, exhausted, she fell asleep — and the show started at 10 PM, especially and only once 70+ year old foreign guests arrived.
This felt disrespectful and insensitive. Foreign guests are important — yes, they should experience our culture.
But so should our own children.
By the end of this experience, we were so drained that we actually cut short our Rajasthan trip and decided to go back home a day early.
We had a wonderful time everywhere else in Rajasthan specially in Mandawa — just not at this hotel.
Based on months of travel every year and 15+ years of exploring new places, I can confidently say:
This hotel wins the “Worst Hospitality Award.”
Looks nice in pictures — but comfort, warmth, and basic service are completely missing.
And one last thing — after posting this, I’m sure a lot of sudden positive and fake reviews will appear to balance or neutralize what I’ve written.
But my advice is simple: trust the genuine reviews, not the staged ones.
And if you still choose this property, at least ask them about all of this upfront — before you book.