The Grand Hill Hotel

The hotel was really comfortable and nice. I was worried about quality when I booked but I was pleasantly surprised. We got the junior suite for a good price and thought it was worth the price. The bathroom was spacious and had many toiletries. I thought the bathroom was dimly lit especially the shower and could be better lit. The bed was comfortable and the room had several windows with lots of light and great curtains as well”. There was a could and a kitchenette which were great. The location isn’t ideal it’s too far to walk to the city and traffic in Ulaanbatar is quite bad as well so taxis were a difficult option. The breakfast was good - great variety and selection of food, pastries and drinks. There is a cafe and boutique cashmere shop in the lobby as well which are really nice. The restaurant upstairs is also open late and has great food and views of the city!

Stayed in this hotel for 3 nights on 2 separate occasions as part of a tour. The hotel is several kms from the main square and with the appalling traffic in UB it is a long walk to town. It is packed with large, annoying tour groups who clog up the lobby and lifts then decend on breakfast like locusts. There are only 2 lifts for hundreds of guests and both operate on independent buttons so everyone tries for both which adds delays - waited 10 mins for one after breakfast! Speaking of breakfast - it isn't great and definitely not a 4 star hotel offering. Try to be on the 16th floor breakfast group as it is more spacious and had a better selection. The 15th floor option was dire - food ran out, selection was poor and some if it smelled rotten. Aircon didn't work well on the western side of the hotel during our first stay but was fine on the eastern side when we returned for 2nd stay. Bathrooms getting a bit tired. Beds were OK but the weird bead pillows were not to our liking. There are many better options in UB - better priced and better located.

Let’s start with the good. Make sure you get the breakfast included at the Irish pub on the top floor. It is amazing with amazing views over Ulaanbaatar. The location was pretty good not too far to go if you catch a cab to anywhere. Make sure you download the UBCab app before you get here. There not too much around the hotel. As for the room it was alright except the doors open outwards and allow lots of noise from the lobby to come in. The air conditioning in my room also doesn’t work so I was left rather boiling during the night. But aside from that I had a good nights sleep.

Nice place to stay and very good service The came to pick me up at the airport I am very happy and I will come back in my next trip to Mongolia

It is a good hotel with all commodities. Breakfast is reasonable with large variety. The rooms are large. There is a nice restaurant in the top which can get too noisy.

Due to an unfortunate incident, my sister and I spent two weeks in this hotel. The staff are so friendly and helpful. The restaurant food is delicious! Breakfast buffet is included with the room, but it’s a bit heavy for me- fish and chicken for breakfast? 🤣. The shower has plenty of hot water, good water pressure, too. The bed is soft! This is a very nice hotel.

A bit dated hotel, but decently well maintained and with a super pleasant and kind reception.

The service and staff were terrible. They didn’t even have a toothbrush in the room. The workers misunderstood us and made us wait for 20 minutes, even though it was a slow time with no other guests before me