The Grand

Great fine dining option up in the mountains. I had the butternut squash lasagna, and I was very pleased. My wife had the trout. Cocktails were great too. First time I ever had cumin infused liqueur, so that was a cool thing to experience.

The restaurant is cool and upscale and the service was great. We were a party of ten and half of us had undercooked steak or salmon. The food was just good.

Erich and his amazing team at the Grand catered our wedding, and both the food and the service were A+. We truly cannot recommend them highly enough! They created an incredibly high-quality and delicious menu, and our guests loved the food. We are still hearing compliments about the beef gyoza appetizers during cocktail hour! Erich helpfully guided our menu choices but was extremely willing to accommodate all our requests. And on the wedding day, both Erich and his team were true professionals. They handled a remote venue, bad weather, broken generators & lots of last minute chaos with grace, and still produced a top quality meal. We were incredibly impressed.

The atmosphere and restaurant itself was nice. Staff was friendly and decent; however, the food was terrible. I ordered the bone in NY steak. The steak was rare/blue in some parts and medium in others (I asked for medium). It left a terrible aftertaste as well. I can make better steaks at home. The wedge salad was drenched in dressing and nearly inedible. For $500 I expect much better.

We really enjoyed our entrees. Where this place shined though was our cocktails, salad and side. The Far East old fashioned is unique and amazing. My girlfriend had a legendary martini. The salad was maybe the best we ever had, and the carrots we ordered as a split side will be something we talk about for years

Our evening at The Grand was great. The food and drinks were delicious. I want to give a BIG shout out to staff for finding my pearl earring that I felt certain I lost during our dinner. It had been 8 days since we had evening so I did not expect to hear from them. Today I went picked up my pearl earring!! Thank you for remembering and following thru with me!!

Do not judge the book by it's cover.. The perception that any person in the front of the house understands customer service is a farce. Step up to the bar after being told our reservation was being honored and we'd be just five minutes, the bar tender tell us we can't order drinks at the two vacant seats as we are 4. I protested and asked where can we go, he reluctantly with a nasty attitude took our drink order and asked us to step away from the bar. Mind you we were to wait for 5 minutes, for a reserved table . Fast foward 10 minutes and we were wisked to a low table in the bar. Not suitable for the establishments "fine dining", nor our parties size. We protested and we're told another 10 minutes. About 25 minutes later than out reservation. The manager shows. He's very naieve and making excuses and extremely versed in the art of a poor argument . Sadly, his true fault is he has no ability to listen. Could not hear anything we tried convey over his own voice and had no ability hear what we were trying to convey. With no capacity of owning a mistake and clearly being too overwhelmed, from a lack of experience in customer service to understand ,the customer is mostly right, all he had to do was close his mouth and listen as opposed to speaking over adults with far more F&B experience. We were patient, however he forced us with his tone leave. Your customer has a right to be heard and not spoken over. As we left, I felt it necessary to assure him he had no idea why we were leaving. I was hopeful he'd heard me and told him had he not been so abrupt, just listened and not interrupted us and heard what we were saying; he'd of known we were leaving as we were unable to comfortably wait for the table, with a cocktail . Not because the table was not ready. Quite Franky he's got no right to lead a team with his experience. Sadly ownership most likely has not a clue what the face of the establishment represents. Beyond terrible customer service

The service here was fantastic, I really enjoyed that part of the experience. Great view of the drones for 4th of July as well. Nice comfortable seating. The reason I am leaving this review is related to the food. Martini and shishitos, good. Wedge Salad, fine. Hamachi was OK. The crispy rice tuna - rice was borderline raw then fried, tuna tasted old. Roka in Scottsdale does it right, so I’ve had the best version. We both ordered the filet for our main and it was sous vide and clearly left in the bag for a long time. My steak meat quality was low and then the cooking technique was also done by someone not paying attention or inexperienced. The whole plate reminded me of a wedding caterer food. I really enjoyed the staff on a whole, and I don’t want to discount them for providing good service - but some focus on the food quality needs to be addressed for a $450 dinner for two.

I'm going to commit the worst foul of all.... No food pics. We had a group of 8 on New Years holiday. Crowded and full of stress. But there was nothing to be found other than great food and deserts. We ate almost everything on the menu. The service was exactly what you would expect out of a 5 star destination restaurant. Friendly and attentive. And the selection of drinks were great. Well done Very well done. Impressive.

Hit up Telluride's newest restaurant, The Grand, over the holidays and it did not disappoint! Loved the décor! It had a nice mix of tables and cozy booth seating. Light fixtures were pretty cool as well...they were appropriately dimmed for a relaxing, comfy and enjoyable dining experience. Their wine selection is extensive and insane! Choose wisely! ;-) Ok, so on to the food! For starters we ordered fresh and tender Oysters on the Half Shell and a Crab Cake...cooked to perfection with perfectly seasoned bread crumbs and golden brown! For dinner we got a couple plates of the Butternut Squash Lasagna, the Cioppino and an 8oz Beef Filet. All were delicious and thoroughly savored! We shared a Coconut Cream Pie for dessert. I usually don't post photos of half-eaten food/dessert so that's a good indication that it was enjoyed by all! Our server, Kelsey took excellent care of us. She was friendly, attentive and professional. What else can I say, but we had a GRAND experience!

Great service, excellent food and perfect atmosphere. Lived here for three years in the nineties and first time back. Loved the first day back and the Grand was a part of it. Simon at the bar was top notch!

WE are not sure why the grand thinks they can be rude to customers. It seemed very snobbish to deny us a drink at the bar on new years eve at 10 min before 5 pm when the bar was filled with customers. They mentioned they really only wanted the prix fixe menu customers. It's all about the big dollar and made us as local customers not want to come back. The other bars in town such as Sheraton or Tellurado are much more welcoming. Sorry for a snobbish big city restaurant who forgot they are in a small town which locals visit when it's off season!