Amy V.
Google
The referees were great, and the property itself looked nice, but overall, the experience didn’t match the high cost or expectations.
The boys’ side of the tournament had a small turnout—just seven teams, four from two clubs—but the girls’ side was much larger. The building felt overcrowded, with full teams sitting on the floor, in hallways, and in walkways. It made it hard to move around and created a stressful environment. There was no clear system for where teams should go, which added to the chaos.
Parking was $15 a day, and the staff managing it weren’t helpful—mostly sitting around, not directing traffic or assisting guests. Coming into the venue was also hectic due to vendors set up near the front entrance, making it even harder to get inside smoothly.
The bathrooms were modern and clean in design, but often out of supplies like toilet paper and paper towels. Despite strict food policies (including security escorting families out for bringing snacks), trash was all over the place, which didn’t make sense and felt poorly managed.
We also had issues with communication from the event coordinator. Even with follow-up emails, we weren’t told how small the boys’ division would be until we arrived. When teams asked to condense the schedule to save part of their holiday weekend, the organizer made teams handle it themselves instead of stepping in to help.
For what we paid—for team registration, daily parking, and entrance fees—it just wasn’t worth it. The event needs better organization, clearer communication, and a more thoughtful approach to guest experience.