Habit Burger & Grill

I visited for the first time today. I ordered a Charburger meal and a $6 Gotta Habit Deal. The Gotta meal was delicious and a great price. I'll definitely be back.

This was a very good location. Love how very little interaction with the employees, all self-service, which is great. The food was hot and delicious when I received it. Tried the fried avocado for the first time, and it's a bit too bitter for me. The cheese burgers were delicious as well as the fries.

This place sucks. The food is SO expensive and the burger patties are smaller than McDonalds' little cheeseburger, and so bland. Seems like they shrunk a lot over the past few years too. A double burger costs like 12 bucks with cheese. That's a LOT more than In N out (double?) and way worse quality, size and taste.

I love Habit Burger, mainly for the quality and taste of their food but today was not a great experience. The restaurant seemed to be cluttered and the manager was not accommodating. I requested an extra ranch for the onion rings which were an additional add and was given the response “we charge 60 cents for extra ranch”. I paid $20 for the meal and I feel that 1 more condiment is not an unreasonable ask! That being said when I opened the ranch it was only half full as you can see in the photo!

Soggy bread and old, gross lettuce is just the start. This place has gone downhill fast. The tomato was trash, the meat wasn't even that good. I ate about 2/3rds before I gave up. And why was I given a buzzer if they never used it? The lady just threw my order on the counter without saying anything. After a minute I approached to ask if it was mine, she seemed upset that she had to say anything. I was only kind and respectful, as always. It wasn't even busy at 4pm on Tues so... sorry for making you work at work.

I’m generally a fan of the food at this Habit location, particularly enjoyed the Santa Barbara Charburger with fries this time around! It tasted great, and I was pretty happy with my meal. However, I feel the staff could be a bit more focused. There seems to be a lot of playing around and chatting, even when customers are waiting to order or need help. It doesn’t majorly impact the service, but it does get noticed. Even with this, the good food makes it worth a visit, and I’m happy to give it four stars.

I stop by this location yesterday. I ordered a Charburger well done and some French fries. When I got home and start eating it, I noticed an awful taste in mouth. The consistency was soft with a very moist center. It didn't taste right to me, so I took it apart and noticed the meat was very pink in the middle. It wasn't well done like I had requested it to be. So, I took it back to the location, spoke to the manager who was working the front cash register. She offered to make me another burger well done along with some fresh fries. But before she the new burger in the bag she tried to see if it was well done without wearing any gloves, breathing on my burger and she took dirty napkins that rubbed against the dirty counter to grab my French fries before throwing them in the bag. I didn't feel like arguing with her after having to drive back up there to replace my burger in the first place. I was already frustrated. Now I'm sick with a stomach ache. Please do better when people are spending there money to come and support your establishment! They are some many other places when can go.

This is one of me and my husbands favorite locations to revisit. The food and quality is always consistent. Jabari the manager and his team are a great representation on the company. Jabari is always positive and gives great recommendations, he is well versed in the habit menu and seems to have a great relationship with his team. I redeemed my double char and my husband for a chicken club with a fry and drink. The fries were fresh and for the drink we mixed the passionfruit tea and strawberry agua fresca… SO GOOD! The atmosphere was welcoming and clean, as well as having good AC. In conclusion I would recommend eating at The Habit Grill ESPECIALLY this location.

I stop coming here a while ago but popped in to get my son some food and I was given amazing customer service by Keyshawn. Very friendly and attentive. I'll be back!

Classic American burgers, great char taste, nice grilled onions and avocado, that classic yellow cheese and crispy fries. Now look, they have great sides like onion rings, zucchini fries and lots of burger options. You can get the sesame bun, or sourdough bread. Plus they have side sauces like my favorite thousand island, so creamy and tangy with those crunchy pickles. They also have a chili peppers and drinks station. You can order ahead on the app or at the kiosk instead of standing in line. Service was very friendly. I asked them to lower the music because it was way too loud. They kindly lowered it for me. In comparison to In'N'Out , I feel Habit burger isn't as great. My critique is that habit grill has very thin meat patties and it just doesn't have that wow factor that In-N-Out has. They don't add enough cheese or sauces and the burger was a little dry. It was good but I felt like I was left wanting more.....

This was only my second time ever going to The Habit, but I get why West Coast folks have nostalgia for it. The flavor here is exactly what you remember Burger King tasting like back in its golden years--so if you're craving that throwback taste, this is the place. Big props to the staff, especially the guy at the register who seemed to be running the whole operation. The patience this man has is unreal. The customers coming in... let's just say they act like they haven't been out in public for years--straight out of The Hills Have Eyes. People were getting mad their food wasn't ready two seconds after ordering. Do yourself (and everyone else) a favor: order at the kiosk. Otherwise, you'll be stuck behind someone who looks like they're new to this planet. Food hits the spot, staff keeps it together, and it's worth a stop if you're in the mood for that old-school burger flavor.

I've been driving past The Habit for years and never stopped--until today. Decided to finally check it out, they've got some decent options to chose from. I went straight for something with sourdough, and the Santa Barbara Char did not disappoint. You get two juicy patties, melted cheese, fresh tomato and lettuce, and a layer of creamy avocado all packed between golden, crispy toasted sourdough. That bread gives the whole thing a buttery crunch that sets it apart from your usual burger. Super satisfying, super messy--in the best way.

Stopped by The Habit and grabbed the Double Char California Burger with cheese, a half order of fries, and some onion rings. Overall, solid meal. The burger was really good--what stood out the most was that sourdough bread. Super flavorful and holds everything together perfectly. Onion rings were a highlight too: crispy, golden, and perfect with their barbecue sauce (highly recommend that combo). Fries? Eh, could've been better. A little limp, like they sat too long before serving, but not awful. The ranch sauce also tasted a bit watered down--definitely not their strongest condiment. Still, all things considered, this was better than In-N-Out for me. Worth the stop if you're craving a quality fast-casual burger with a little extra flavor.

My family and I stopped in for lunch just yesterday. The food was good and well prepared, but I felt like the cashier needed help. She seemed very overwhelmed. I felt like I waited an extremely long time to place an order. True, an order can be placed on the kiosk. However, sometimes using the kiosks can be difficult or confusing. I did also read something about there being the need to order with the cashier if you were going to use a coupon or promotional code. The restaurant was clean and everything. They were very crowded when we first got there. It is nice to see that they have three different price range type of meal deals. I like the idea of a half sandwich and some sides and a variety of other things. Just because it says it is a half sandwich doesn't mean that they hold back on portions at all. You should give it a shot. The only reason, for me, the three stars is because of the cashiers kind of not friendliest attitude. But again, like I said, she was swamped and really didn't need help.

The burger was very good! I'd never had a Habit Burger but I will go back! The service was cool and it was open after 10p!

I love The Habit Burger Grill. My favorite thing on the menu is the Santa Barbara burger. Today, however, I opted to get the chicken club sandwich, an order of onion rings, and a coffee shake. The club was really a delicious as was the coffee shake. I was slightly disappointed in the number of onion rings I got for $4.39. I counted only seven of them. I was also disappointed to discover that they didn't give me the ranch I ordered or the napkins I asked for. They were busy though so I can forgive them. After all, it's the food that matters. That said, and this is a corporate issue, the website does not allow you to order curbside delivery. It says it's not available at that location. But when you go to pick up the order they have two parking places reserved for curbside delivery. I inquired about this when I went in and was told that this is a corporate issue that they've been trying to work out for a while. I did my part to try to help and went online and submitted feedback about this issue. Hopefully curbside delivery will be back soon. For someone who's disabled like me, it's a really awesome service.

Came just for a drink and ice cream cone. Was handed cone and the ice cream too soft, fell off the cone. Same exact thing happened last week at South Pasadena, Fair Oaks location, which I gave a 1 star review for not handling it well. It was handled appropriately this time. Employee apologized, took it from me and handed me paper napkins to wipe my hands. She offered to serve it in a cup w spoon this time. Which I enjoyed. I like this location even though it's 3 times smaller. The employees here are nice, welcoming and treat me with respect.

Not for service. They were great. I went here for lunch today got a chicken club combo and it was 21.63 Are you friggen kidding me. What a rip off. These fast food restaurants are pricing us all out. Food Is good but not that good. I won't be coming back. And if they keep this crap up I'm sure a lot of people will stop coming. This is getting ridiculous. Seriously.

I love Habit Burger, mainly for the quality and taste of their food but today was not a great experience. The restaurant seemed to be cluttered and the manager was not accommodating. I requested an extra ranch for the onion rings which were an additional add and was given the response "we charge 60 cents for extra ranch". I paid $20 for the meal and I feel that 1 more condiment is not an unreasonable ask! That being said when I opened the ranch it was only half full as you can see in the photo!

Dear Corporate: 1. This location is great! Staff is great, food is great, cleanliness and ambiance are great!!! 2. 1 star rating is to be sure you read customer feedback about your recent major price hike. As a loyal and dedicated fan, who visits multiple times weekly, this recent and major pricing change will dissuade repeat visit. If you insist on such drastic price changes: For those of us who frequent, please have loyalty incentives to enable us to continue to find value in being loyal. Reminder your people are really working hard and doing a great job at the front lines, empower them to keep guests coming back!

1/4/2025 I've removed the second star... Because this was how the North Hollywood store responded to my complaint. They said they would DM me and this was the DM "Thank you for contacting Habit Burger & Grill, we are very sorry to hear about your recent experience. To share more about your experience, please visit this link https://www.habitburger.com/contact-us/feedback" Instead of addressing it, they suggested I contact customer feedback. We already know how that goes. ======================================================== I give the second star because, at one time, they were once a go-to place. There are few things more annoying than incompetence when it comes to food service. We put our trust in a business and pay for them to get it right. Too many times this has happened and this time was the last time. HOW HARD IS IT NOT TO PUT MAYO ON A BURGER WHEN THE TICKET READS NO MAYO. Some people may like it, but I find it disgusting and simply turns a burger into a vomit pile of wretched garbage. I placed the order for pick up. Confirmed when picking up, and brought the pile of trash home, unaware that was what I was carrying. It's a 30-minute trip back to the location and no way to call them. The number supplied is someone who takes the complaint but can't even give you a reference number or proof that you filed a complaint. They tell you someone may get back to you within 48 - 72 hours, by phone or maybe email. I have to take his word for it. If you don't care how you want your food prepared, then fine go to Habit. I'm shocked that they won a best burger award. It obviously wasn't done by ordering a burger from The North Hollywood Location.

We come to this location about twice a month. The food is always fresh and comes up quickly. Today we ordered through the app like we always do but we didn't realize before we paid that our GPS had us ordering at a different location. We arrived and after speaking with Emily (the manager) we realized that our order was at a different store. I felt like such a dummy :( Emily was very kind and helped us out. We're super grateful! I thought that everyone should know that the service is great here, in addition to having delicious food!

The first time I went there, I did not have a very good experience at all. The restaurant seemed dirty. The service was not great. The food was not good at all. I went again today. It's been at least six months and it was quite good. the service was great. The restaurant was clean and my food was delicious.

I bought avocado wedges, a coffee milkshake, and a Santa Barbara Char which was over $20. When i asked for blue cheese, I was told I had to pay and i asked how much? They said $1.10 which was the most ridiculous thing I've ever heard at a burger joint. Suffice to say the food wasn't delicioud nor worth the amount I spent for it. It'll be years before I return to eat at any Habit location and will just go to 5 Guys, Fatburger or Johnny Rockets that tastes great for food totalling over $20

Like the last poster, I can attest that Susan was CRUSHING it running the front while very busy. I missed the rude customer, but Susan certainly didn't deserve it. This is a valuable employee - I hope management sees this. 5 stars

Met my husband here for a late lunch and we met the nicest team member named Jaban. He was very friendly and offered suggestions on food items. The table we wanted to sit at needed cleaning and he quickly took care of it and swept underneath. Just nice to see someone joyful and happy at their place of work. Made the atmosphere pleasant! We had salads (Grilled Chicken and BBQ Chicken) along with chicken bites (the best). The food is always fresh and delicious at the various locations we've gone too. Just wanted to give a shout out to Jaban and the rest of the crew for a job well done!

The place is close by the burger and fries is a great combination to get. And the food is always cooked fresh.

It is consistent food, I don't know if the meat distribution changed but... it is what it is. The worker bee's are kind and their service is on point. It's a clean place to take a moment and eat a meal. I just wish there was just a little extra... mmmmpf

Busy. Order inside online and wait for your order. It's small and efficient. It was an ok burger, nothing special but good enough. Prices fair not overly expensive for a burger and decent fries. They do combos so a bit of money can be saved there.

So we didn't feel like cooking last weekend and decided to order in. Man, are we glad we chose The Habit Burger Grill. Everything we ordered exceeded our expectations, especially for delivery! We ordered two Santa Barbara Char burgers. It is served on sourdough bread so no alterations were needed for the bread selection! Instead of American Cheese, I swapped mine for Swiss and since I'm allergic to tomatoes, I had mine without tomatoes. The burger was still piled high! Everything was delicious! The Santa Barbara Char has two charbroiled patties, avocado, caramelized onions, American Cheese, lettuce, tomato, pickles and mayo. Whew! The best thing about the Habit Burger Grill is that their menus accommodate those that have specific allergies. So that's a plus for those with Celiac Disease or require gluten-free items. Their menu has great salads so anytime can have something to order! All in all, we will be back and we'll definitely dine-in!! #justmortimer #allthingsbear #everywherebear #mortimerthebear #thehabitburgergrill #mortimerandfriends #bearjournichles #bearluv #plushielife #plushielove #plushiesofinstagram

We ordered via Postmates from this location and just want to send compliments to whomever was frying tonight- we got the nuggets and onion rings and they were fresh and perfectly fried! Also, the spicy sauce and ranch tasted good and fresh also.

Did you know its been 5 years since the last time I've been to The Habit? The Habit used to be a normal place to visit while I was still working in an office. There was one that was convenient. Since then that trend broke and I have been craving a charburger, but never made the effort to make my way to get one. Luckily for me I have a friend that I would visit and this location of The Habit is close by. During my most recent trip I told my friend that I haven't gone in many years. We talked about what we used to like and I knew I was out dated when I said that one of my favs was the Tri-Tip sandwich. We both looked at the menu and couldn't find it. Its been that long... I was greeted by the cashier who immediately complimented my shirt. (it had kittens) I learned that she loves cats and had several of her own. I placed my original order of a charburger, no cheese, add avocado, plus half and half. Ordering felt nostalgic and definitely couldn't wait to get to grubbin. Not sure why it took me so long to visit The Habit, especially this location. Gonna have to change that in the future. Parking: private lot VERDICT: Rinse and repeat

Came an hr before closing time&it was super convenient to order since they have the order screens. The food came out fast and good. I forgot how much i love their tempura green beans. The inside for the most part was clean. Havent had this place in years and i noticed their garden burger is not replaced w impossible burger, not a huge fan of impossible but whatever

The burgers are decent especially for the lower price point. What they need to really focus on is being able to cook fries. Even when asking for extra crispy, you end up getting slimy, mushy, undercooked potato strips. I get it... you are busy and in a hurry, but do it right, it's not that difficu

This by far is my favorite Habit location, the entire staff is really friendly and helpful. My only observation is that lately, they have become so cheap. Charging for a side of ranch (is ketchup next?), removing the plastic little condiment containers for their chili pepper bar (forced to use tiny paper bags that leak all over everything) napkins so small and thinner than a tissue forcing patrons to use a wad of them for any efficiency. It's little things, I know, but it reflects poorly on an establishment that already has raised its prices so many times in the past months (they think we don't notice?). Letting the unhoused use their public restrooms and fill up soda that they don't pay for is a bit uncomfortable as well, but it happens almost every time I am there.

I love the Habit but I'm so done with this location. This has to be the 2-3 time they left things out of our online order. Having to drive all the way back to get a burger is frustrating and disappointing. Oh and on top of that you can't even call the location directly. The phone message refers you back to the app to make a complaint on the "contact us" section. How does that resolve anything?

Great food, the onion rings whished they were more crispy and not so soggy. But their sandwiches are delicious

This is a solid location. Cai took my order, super nice and helpful. They were super busy and a little unstaffed but I feel like that's normal coming off Covid. I love their onion rings. They have added a patty melt and I love those. Unfortunately, I'd was really REALLY salty so I dipped it in ketchup and only ate half.

This place is Super Clean and very Efficient with putting out orders. Today, I noticed a Manager named Julian. A few months ago I didn't get his name but he was under a lot of pressure with customers and online orders. He mastered it with unbelievable calm and leadership. Came here today for lunch with my Family. Restrooms, Dining and Kitchen were in Pristine Condition. Our food was fresh, hot and spot on. I'd definitely recommend this location to anyone looking for fresh burgers and just a great, clean experience!

I love the Santa Barbara-style Sour dough Burger. Fresh tomato, delicious beef patty, lettuce, cheese, on toasted sourdough bread. The kind I used to buy in Santa Barbara (Montecito), before it was squeezed out by the ritzy restaurants that have taken over. The fact that Habit recently beat I n N Out for the best burger says it all.

Really great burgers and fries!! You can tell the food quality is good . They're pretty hefty too

1st time I've ever eaten at a Habit and to me it was the best burger from a chain that I have ever eaten. The burger was charbroiled and full of flavor. I'll certainly go back again

So darn good the food is great staff is friendly and service ain't bad this place is amazing can't go wrong with a salad or Santa Fe char

Experienced food poisoning shortly after eating at establishment. Only ordered double char with cheese lettuce wrap and tempura green beans. Cost was almost $20.

Overpriced burgers and fries. Nothing but fast food and you are paying for an artisan burger. Ridiculous how they now charge .60 for a thimble of ranch dressing. They are digging deeper in your pocket after charging $16 for burger and fries.

Charging extra for a thing of ranch that comes 1/4 of the way full- what a rip off. If I'm spending $12 on a freaking sandwich without a side the least you could do is give me some ranch not make me pay for an almost empty container. What a joke

Won't eat at this location again. I got really bad food poisoning. Don't eat the bacon

My favorite place! Best burgers ever,very nice staff,fast service and affordable prices. Totally recommend!

I have been to this establishment several times and have always been impressed with the staff, but today Susan blew me away with her grace and decorum. During the friday night rush, there was a tall white man with blue eyes, glasses, a gray sweatshirt, a graying coif cut, and a broken arm who was being disruptively disrespectful and obnoxiously rude. Despite the fact that there was a literal line of people waiting, this entitled person began berating the staff, and even when he finally received his order, he continued his tantrum. Susan was so hospitable and respectful and apologized for the man's wait and went out of her way to make sure every waiting patron was addressed, and to thank us for our patience. She truly blew me away with her positive attitude, tact, and class. She is a shining example of how people deserve to be treated, and she truly demonstrated how much she goes out of her way to treat EVERYONE that way. Would give her 6/5 stars if I could!

Although I have had better burgers these were pretty good. I would recommend the western burger. The service wasn't great. People didn't really talk to you that much. The outer area wasn't that cool either. I wouldn't not recommend it.

Says it's open until 11:30PM. It is now 10:37PM and they say they're closed when I call to place an order. Update your hours.

Great service and food. The staff are all friendly and helpful and welcoming. Love this place!

These chains often don't get the love they deserve. I had a single cheeseburger yesterday and it was delicious. It was 6 bucks but totally worth it. I like ordering on the kiosk. Best burger for the money that I have tried.

The food here is trash. The workers are amazing.. The ice cream shakes taste like they are made out of a fake ice cream and they are extremely expensive

RIDICULES. Never again. Charge for a drop of ranch?? Can't believe I paid $12.50 for this small Caesar salad. Never again.

It's ok not bad a bad hamburger spot. I will probably try it again. It's clean and nice staff.

Clean and updated ambiance. I got my toddler a kids burger meal and it even came with a cute gummy shaped like a burger, for the price point the quality is good, but I can't give it 5 stars because I've had better at this tier restaurant.