The Hacienda At Warm Sands

5 stars across the board. We spent 3 nights at The Hacienda Warm Sands and enjoyed every moment of it. The property is impeccably maintained and the level of service is unmatched. The suite was immaculate and well stocked with anything you might need from high end toiletries, to linens, and every amenity that you could imagine. Breakfast and the included lunches were delicious. Every staff member that we encountered was beyond courteous and attentive. This was our fist stay here but will definitely not be the last.

Great property. Immaculate—maybe the cleanest I’ve ever stayed at. Welcoming and professional staff who are very attentive to all needs. Lovely, laid back vibe. Terrific location. Would certainly return! Highly recommend, especially for gay couples wanting a classy, adult environment.

Will and I spent 1/2 of our first trip to PS here and had a lovely time! The staff was amazing and attentive and the property immaculate, tho the decor a bit dated. We had a suite near the back pool which i would recommend as the rooms near the front pool face the hot tub and entry to the property so lots of passer byes. Breakfast was nice tho limited, lunch a DEF treat tho. Our stay included NY Eve and a lovely bottle of champagne was delivered to our room. The property skews to an older crowd but everyone we interacted with was pleasant. The area around the property was a bit sketchy (that coming from a NYC resident), but we enjoyed a week without incident and walked everywhere.||The peak was DEF the staff tho- every one of them a delight.

what a lovely, relaxing place to stay in January! I come for 10 days over the film festival, so have an external focus, rather than "sitting at the pool" focus. That said, other guests are always friendly. Staff accommodates my schedule and makes everything easy and comfortable. The location is five minutes from anything you want to do in PS, and 10 minutes to the outlying areas.

I came for the annual LGBTQ+ film festival and this was the perfect Oasis to balance all day in the theatre. Nothing short of perfection - everything here was flawless. The room was giant - an apartment really. They provided a nice pre-stay welcome note and a note in the room when I got there and even a second day follow-up with a candy. EVERYTHING is included in your stay - whether the breakfast is in the breeze way or delivered to your room or the pool, they will take car of you. It wasn't some frozen entrees or pre-made eggs...this breakfast was made fresh and they had many options. If you want to truly feel spoiled, they also will bring you a lunch - pick from the menu and enjoy in your room or out by the pool. They have notes that say NO GRATUITY. I work in hospitality myself and I have never felt more pampered in my life - from people who seemed sincere in ensuring I had the best time.

I booked The Hacienda on a friend's recommendation and was blown away by the friendliness of the staff and their obvious desire to exceed every one of my expectations. I literally never left my room or strolled through the courtyard when I was not greeted warmly AND asked if there was ANYthing I needed. Will definitely return when in Palm Springs. Virtually every accommodation I needed was provided.

We hadn’t been to the Hacienda in over 10 years, but the high standards of service haven’t changed a bit. The place is beautiful and immaculate, and the staff, including Steve , who’s been there the whole time, cannot do enough for you.||The resort caters to gay men and is clothing optional, but given the price point there isn’t the messiness that might be found in other surrounding gay resorts.||With breakfast and lunch included, and luckily perfect weather the whole time, we spent our days on site by the heated pool and jacuzzi and gorgeous mountain views.

We had such a great time! The service was excellent with a friendly and professional staff… The rooms we like your own apartment with a living room area, a small kitchen and a nice modern bath. Most of all we enjoyed the other guests and hanging by the pool!!!

We just spent our last of (at least) seven years at the Hacienda, where the little things always mattered in the past. We were always sure we would have an attentive, friendly staff keeping the small beautifully maintained courtyard hotel where breakfast and lunch were served daily. We take (at least) two trips to the desert in the fourth quarter - we spend our Thanksgiving at the small and sedate Hacienda and Christmas at the larger and more active Santiago. Our cost for 6 days at the Hacienda was roughly $730 per night (a little more) and as this stay started to fall apart, we realized how much we were paying for a guest experience that we felt was no longer worth it. We always consider ourselves lucky for our financial situation; we are neither demanding nor unaware of the luck we have had in achieving a certain level of financial security. We're nice guys who like to take a nice vacation. This year, there were less than half the people than the small hotel accommodates. There were no more than seven guests throughout our five days (not counting one permanent tenant whose female guest was not mentioned to us in advance at a clothing optional hotel - I was clothed when I saw her- had I not been I would not have been at all happy.) Times are tough and the hotel is not warning those who are paying an extravagant amount about the little changes until they arrive and are signing in. We booked six days and nights. For the previous years we had been able to pre-order a lunch to have after our mid-morning drive from LA; when I asked for a menu this year, I received an unprecedented e-mail saying that to order lunch (which is not awful, it's good, but it's not as good as the lunch provided by Aspen Mills at the Santiago), it would cost 58 dollars extra, and I later read there would also be an additional charge on the daily lunch for extra protein (I assume many guests are on a protein regime) of 12 dollars. Charging a hotel guest 28 bucks for a sandwich is incredibly churlish on a total bill of 4400 bucks; I booked 6 days and 6 nights. The day we drove out, we ate cheaper (and better) at Sherman's Deli, which cost a lot less. We were told at check-in that breakfast - which was a buffet consisting mostly of the kinds of baked breakfast goods found at Costco - muffins, mini-quiche, etc along fresh fruit, cereals, eggs, croissants etc, presented nicely in chafing dishes and handsome cannisters alongside pitchers of juices and urns of coffee - would now be ordered via menu. For this kind of money, I would compensate for the absent buffet with some kind of upped menu. Nope. It was the Costco assortment with no ability to, say, toast your bread when you got it (you had to give them a time to serve you, meaning, regardless of your vacation needs, your food was coming at a pre-determined time), meander for something more you-shouldn't-have-but-did, because - holiday, and most importantly to me, have beverage as you chose. There are K-cup brewers in the room. A K-cup is not fresh brewed coffee, it's processed coffee. This is an assortment I can get at a Day's- Holiday- or Comfort- Inn buffet, even if it is brought to a nicely kept table under a cloche - it's not at all as had been served in the foyer the past available at your leisure. As a very early riser I walk at 4am and I particularly disliked replacing the fresh coffee which kept me going while waiting for my late-rising partner to join me. Now, after finishing the small pot, I got to go back to my K-cup while my pre-ordered croissant got cold. Lastly, I live with someone who brings too many clothes. This is small liability compared to the assets he brings to the table. When we asked for hangers, they were obliging, but when we asked for more, we were sneered at in a way that colored our entire sense of the change that has come over the Hacienda. It's a lovely place, and outside of the sneering manager who was not the least concerned when I remarked on the charge for a lunch; you can't charge luxury prices, than skimp on the execution. This very expensive hotel seemed to be at less than 50% occupancy for Thanksgiving, and at least 2/7 of this years' guests won't be returning. We have been and are the most loyal customers more because we appreciate people who treat us with kindness born of familiarity. We were treated with brisk efficiency and a whiff of disdain, in which the manager seems to possess a doctorate. A hotel/resort experience is made or unmade of micro-moments. We have already reserved elsewhere for next year, at a lovely place that offers a suite, lunch on our arrival date, a buffet, and a 24 hour commissary that serves fresh coffee when you want it. Here's the kicker: We're paying LESS THAN HALF of what the Hacienda charges next Thanksgiving. I do hope they get their act together - we used to feel so welcome, but if you're selling luxury and comfort; that's what you should provide.

This space is incredible! In the middle of the PSP airport and palm canyon. It is a straight shot one mile to either. As you approach you will find this neighborhood is quite welcoming. There are colorful flags everywhere. The outside is well landscaped but kinda basic. Inside is the magic! There is not a single flaw inside my room!! The lighting is perfect. There are many little surprises that I will not give away. Some may be noticeable in the pics. There are two sides to the resort: front and back. This means every room is very close to the pools and the pool areas are peaceful. Parking is super easy no matter where you stay. The staff are incredible. They truly care about your experience. The included-in-room-rate includes incredible breakfast and lunch! You can be served in your room or at the pool.

The staff were amazing from day 1 and throughout the stay. The amenities within the room were wonderful. The beds are super comfortable. Two pools and a hot tub. Centrally located and easy to get to the various shops and bars. This is the perfect place to stay. My only change in the future will be to go for the bigger room. We had the smaller "studio" room because it was all that was available. It was still a good room, but a little tight for a couple. I look forward to the next visit at The Hacienda at Warm Springs.

Me and my wife went to this incredible place from Thursday through Sunday knowing that it's a gay resort and your straight couple. This was the most amazing experience I've had ever had the resort and I've been all over the world most in Europe. The price they charge is very reasonable. It also includes breakfast and lunch, the weather was amazing the hotel has I think 8 to 10 rooms and it's very nicely situated close to downtown Palm Springs but yet very quiet the people that work there are just incredible Richard Victor, Douglas, or a few other amazing. Specially Douglas was incredibly helpful and kind we spend most of the day by the pool and the Jacuzzi the pool temperature was just perfect. It was at 85° at all times. The decor was beautiful and they had everything you need in the suite. It was very big there was plenty of towels, and they also left us goodie baskets and they gave us cookies with lunch. Basically I was sad to leave this place when I did that day and I'll be back for sure. Thanks again please keep up a good work and don't change anything.

This small villa is the epitome of paradise. I specifically chose this resort because of a few things: 1) it doesn't sell itself as a party-boy resort but rather a place where luxury and sophistication meet up with good humans; 2) the reviews of the staff have always been stellar; and 3) this is the definition of local hospitality done right, not some corporate meme where it's a race to the lowest cost possible. The rooms are extremely comfortable. Pillow choices, high-end spa-quality toiletries, and the cleanliness of the entire establishment is worth noting. The included breakfast and lunches are very tasty, fresh, and fulfilling. And their shopping service will fill your room with whatever you need to keep you hydrated, fed, and supplied during your stay. You'll find the staff to be not just kind, but friendly and there at just the right time when you need something, but never obtrusive. I only interacted with Steve and Warren on the staff, but they were delightful, courteous, and lovely people. The Hacienda is more a place where people come back to year after year after year, versus a mega-chain where if you don't have enough points or status your stay is not quite as nice as you wanted it to be. When you're here, you are treated as royalty each and every minute (I would have said family, but some of our families are pains in the ass). With that in mind, book as far in advance as you can because with a smaller number of available rooms, this place can sell out early -- it's that sought after and worth it. This is my new home in Palm Springs.

Essentially: the price is high for what is offered. We stayed in the most expensive room for two nights and the cheapest room for one night and we had the same issues in both rooms. Positives: The pools and the food are lovely, fresh, and well presented. The housekeeping staff made us feel like family. The lunch is lovely and served on porcelain, the iced tea is amazing, the breakfast is continental and well presented. There is a pillow menu. The bedding is high quality and there is daily housekeeping. The towels poolside are huge and in general there are nice towels everywhere. The l'occitane bath products are a nice touch. Negatives: The bathrooms in the rooms need attention and there are there is an obvious need for renovation. The sinks in both bathrooms were slow to the point that they filled up if left on. The shower in the patio room was so slow that it filled up the basin in under a minute. The grout in the shower basin tiles in both rooms was almost non-existent. Our shower in the patio room had an electrical charge in the the fixtures and when we brought it up we were treated by the on-site staff like ancient-alien-spotting conspiracy theorists. The TV remotes for the TV's in each room didn't work and the staff fixed them but it was surprising that all three tv's needed to have the remotes fixed/replaced with the manufacturers remotes before we could use them.

The Hacienda At Warm Sands is the only place to stay when visiting Palm Springs. I have been traveling to Palm Springs for the last 15 years, and staying at the Hacienda has always felt so enjoyable and relaxing. From the staff to the accommodations everything is always five stars! We will be back again this summer, and we are already planning our stay! If you get a chance to visit this gorgeous property with upscale rooms you will never regret it! The concierge service offered at the property is also something to enjoy and use, from fresh flowers in our suite, to planning my husbands milestone birthday, to coordinating all the details with cake and balloons, to even picking up some food and drinks for us to snack on throughout our time on property. The team is just wonderful, and Steve and Louis make you feel like family. This could easily be a second home. With Love, Anthony

Just finishing a five day stay with some travel buddies at the amazing hotel. The facility is the best of its kind in Palm Springs. Private, discrete, social, beautiful and friendly. The service is amazing and they go out of their way to make sure your stay is easy and carefree. You can have a social group gathering here or a private, romantic getaway. It's a special place The two pools and outdoor areas are well laid out and easily accessible from the very nicely furnished and large rooms with kitchenette and lots of extras. It's on the higher end for pricing but so so so worth it. I'll be back for sure for social and romantic adventures

We have become regulars and the Hacienda is our "go-to" place in Palm Springs. We've stayed other places and nothing compares. Everything is personalized and the rooms have been perfect every time. The daily service leaves the room as perfect as the first day. All areas of the resort are super clean and totally comfortable. The pools and hot tub are perfectly maintained and kept at a most comfortable temperature. Breakfast is provided daily and offers something for everyone. The included lunch is more than enough to keep you happy. The best part of the experience is the care and service provided by the staff. Steve, the manager, is exceptional and one of the many reasons we keep coming back.

What an amazing place. World class service Exceptionally clean ( especially important in Lew of covid 19 ) super friendly staff that is totally dedicated to making sure your every need and want fulfilled ! I had an amazing stay , was brought here for my birthday and it couldn't have been a better gift ! The grounds are lovely , the pools kept at the perfect temp and the atmosphere is very Mellow and relaxing . The resort only has 10 rooms. Lunch and Breakfast are included and the lunches were great ! Our room was a suit with a fireplace and private back patio. The bed was incredibly comfortable and they even have a menu as to the type of pillow you prefer for the best nights sleep. The shower was amazing and the toiletries are World class !!!! I can't say enough about The Hacienda! Will definitely be back ! My favorite resort in Palm Springs

I decided to do a last minute trip to Palm Springs, CA to burn off some vacation time. I was thinking of just staying at the Westin, but figured being alone, it might be nice to be at a gay resort where there might be other people to chat with. All of the staff were very friendly, and knowing I was alone, would go out of their way to introduce me to other guests, not that that doesn't happen anyway when you're laying by the pool. The rooms are big, beautiful, with plasma screens and a huge dvd library of all kinds of titles. The owners also have plenty of recommendations when it comes to massage therapists, places to eat, where to get a hair cut, and they never steered me wrong. If you're looking for a place to relax, meet some new friends, and be close to everything, this is the place to be. The pricetag is high, but the rooms, location, and meals included (both breakfast and lunch) make it worth it.

The hacienda at warm sands is the best gay resort in Palm Springs. Everything is so great from the customer service to how perfectly maintained the facility is. Warren made sure we had everything we needed and was so accommodating. The rooms are very well down and the beds are amazing. Definitely going to be my regular place now!

Just back from a 5 night stay at this gem in the desert. First class all the way. We are hard to impress but we were beyond impressed here by the facility and staff. Breakfast and lunch included in your stay that was excellent. And the concierge service for pre-arrival pick up of anything under the sun is well worth it. If you are looking for a zen laid back relaxing time with spotless and beautiful accommodations this is the place. Met some great people there who will be new friends going forward. Kudos to the staff and management of this wonderful heaven on earth. The only problem we had was that we did not stay long enough. We will return. No question. Scott and David

hacienda came highly recommended by clients of mine; after our usual go-to resort closed, we decided to give it try. found our new palm springs getaway oasis! the place was pristine, beautiful. staff were wonderful and attentive. appreciated the complimentary continental breakfasts and lunches.

My partner and I stayed 5 nights at The Hacienda and didn't want to leave. The small mediterranean-style gay resort consists of two pools and a hot tub surrounded by about 10 suites. The vibe is upscale and classy, with soft music piped throughout the property and well-landscaped grounds. We stayed in one of the "smaller" suites which was quite spacious, with a king sized bed, sofa, kitchenette, private patio and extra-large walk in shower. We loved the multiple jet shower! The room was incredibly quiet at night and the mattress was excellent. The heated pools provided for comfortable swimming even in coolish December weather in Palm Springs. The hot tub was kept HOT- a refreshing change from the vast majority of the hotels we've experienced. Breakfast and a hearty lunch as well as limited alcoholic beverages are included with the room, which was a fantastic benefit. It maximized time relaxing by the pool and prevented us having to constantly go out for meals. Last but not least, the staff were wonderful. They were unobtrusive but made sure that all of our needs were met and offered great recommendations for dining and activities around town. I would highly recommend this resort for a peaceful, luxurious visit to Palm Springs.

Me and my partner have had very enjoying stays here every time. We appreciate the large suite, fantastic service and lunches served pool side daily. We will be back for sure, hopefully many times more! Peter & Joachim, Stockholm, Sweden

Called to make rrez for Memorial Day. "Tom" sez : "There is a 4 night minimum." I say: "No can do. It is only a 3-day weekend. How can I stay 4 nights?" Tom reiterates the grabby and moronic policy. I say: "SO...hard-working, locals from L.A. who want to come down for the weekend and relax are discouraged by a policy that 99% of them could not meet?" Tom says: "That's the owners requirement. I can put you on a waiting list." I, of course, hang up. A P,S. resort alienating the LA bread n' butter? Good lluck with that. What a bunch of greedy retards.

Must underscore what the yelper above said - best of the clothing optional resorts...clean, well-managed, and absolute zero creep factor. They truly go out of their way to ensure that your stay is a pleasant one. We stayed for just four nights and REALLY hated leaving. Will definitely return.

Amazing place to get away from the cold and snow in Colorado. Amazing staff who really know how to make you feel welcome. Wish I could stay more frequently. Rooms are wonderful, comfortable and clean.

I've been visiting Palm Springs for over 20 years. I've stayed at many resorts around town including some in Warm Sands and others just outside downtown. The Hacienda is a gem. Tom, Paul and Steve all made me feel very welcomed. The room was spacious and spotless; I stayed in a deluxe suite. The continental breakfast and lunches were tasty. The pool and hot tub are clean and comfortable. If it's comfort you seek in Warm Sands, book at the Hacienda. Gentlemen - Thank you. I hope to see you again very soon. Best, Francisco

This was our first visit to Palm Springs and we can't stay anywhere else as when we return as I am afraid we will be disappointed. The grounds are beautiful, there are two pools for only 12 rooms both are very nice. The staff is amazing. Complimentary breakfast and lunch both exceeded my expectations. The rooms are very well done and have lot's of nice little special touches that made our stay that much more enjoyable. We are planning our next trip already.

As a Palm Springs local I always recommend this special hotel to out-of-town friends and they all rave about it. The grounds are lush and beautiful and they have a wide range of sizes of amazing suites. The staff is great and provide 5 star service. And when was the last time a hotel offered you a "pillow menu" to suit your specific needs? Take it from a local, this is the place you want to stay.

My partner and I have tried several nearby resorts and the Hacienda really stands out. The grounds are inviting and relaxing. The deluxe suites are large enough to live in permanently. The staff is fabulous. Their attention to detail constantly amazes me. Returning guests are likely to find that their preferences are remembered. Like perfect hosts, they anticipate my needs and provide for them often before I ask. The other guests are charming. Many are from far away, making for an eclectic group of gay men.

This is the place to stay in Palm Springs when you want to splurge and pamper yourself. You get concierge level service, beautifully appointed, modern rooms, and a wonderful common area and pool. I'm sure people get lucky here, but this is not a sleazy, bath-house variety resort. Perfect for couples.

This place is so amazing. With just 10 rooms you sometimes feel like you have the place to yourself especially for a late night dip in the heated pool. We stayed at another hotel near by over Xmas and did a tour and immediately fell in love and stayed over the MLK holiday. The location is great, walking distance to Arenas nightlife. The complimentary lunch poolside is so tasty and filling. The staff are all just wonderful and real hospitality professionals. The rooms are perfectly appointed and very large.

Hacienda at Warm Sands was a perfect introduction to Palm Springs for my husband and me! The staff is incredibly hospitable, attentive, and available. The rooms were delightful and the pools clean and welcoming. We will definitely be back and suggest this to our friends who travel this way.

By far the best place to stay in Palm Springs. My husband and I have stayed at over 30 gay resorts around the world and this continues to be our go to place in California. The staff is attentive to our every needs and during our honeymoon, went above and beyond. Recently we had to cancel our memorial day stay due to the adoption of our newborn daughter and we were given a complete refund along with a congratulations. We love, love, love this place because it is all that you make of it. And, the rooms are always being upgraded and tastefully designed. I must stay in Palm Springs.

There is no comparison... This is the best of the "clothing optional" resorts in PS! (and I've stayed at a few over the years) Amazing staff, beautiful rooms and grounds, super-comfy beds, brkfast and a very tasty lunch included!! Friendly without the creep factor that some of the other gay resorts have. Well worth the price!!

I drove over from Tucson, Arizona at first and spent three wonderful nights at the Hacienda, just relaxing and enjoying the pampered, luxurious ambiance. Then, could not wait to go back again, a month later. The next time it was for four equally wonderful days and nights. I had one of the larger suites with separate dining, sitting, sleeping and bath areas. The small kitchen is perfect for me because I like to sit by the pool in the evening and eat a light meal rather than go out to a restaurant. At the Hacienda, that is a perfect match. Some places do not have in-suite refrigerator nor a small kitchen area for preparation of small meals, so they are off my radar. The housekeeping at Hacienda is perfect with attention to every detail. And the bath and body products by L'Occitane are a perfect high-end luxury additional touch. Breakfast variety is perfect and where else can you find a complementary lunch included?! I enjoy the desert drive over from Tucson and I've been there three times this summer, the last time being for four nights. I had the handicap accessible junior suite (#8). I loved it! It has a larger bathroom and shower arrangement for the ADA requirements and so it makes a wonderful value for the Junior suite rate. As always, the place was immaculate and perfect attention to every detail. I cannot say enough good stuff about the linens, amenities, furnishings and personal attention. One morning as I was relaxing in the spa to smooth out the wrinkles of a peaceful night's sleep, one of the owners walked over with a tray of morning coffee, made just for me - I had not even asked for it. He just knew I liked coffee in the early morning and brought it over. Now, that is typical of the level of attention and pampering that you can expect at the Hacienda at Warm Sands. I'm signed up for another four nights next month. I cannot wait to get there. It just doesn't get any better than the Hacienda at Warm Springs. AN UPDATE ... Okay, so I'm hooked on this place. I made a fourth trip over to the Hacienda from Tucson in September just to squeeze in one more stay at this fabulous establishment before the holiday season drops on us. And, again, they got everything right. The attention to detail is impeccable and the care for their guests is perfect. Never in your face, but always at the ready if you need anything. Housekeeping continues to rival the best 5-stars in the world.

There is no place better in Palm Springs and I doubt there are many luxe gay resorts anywhere that come close to The Hacienda. Beautiful, well-maintained grounds, 2 relaxing pools, wonderful lunch options that are perfect, and rooms and suites (I / we have stayed in both) that are more like upscale apartments. The staff is incomparable!Some may think it's pricey but it's worth every penny. That's why we've been returning at least twice a year for years.

We have been staying at The Hacienda for many years and always look forward to our visits. The owners and staff are fantastic!

Recently stayed 4 nights at the this amazing resort. Everything was top notch! All the staff were very professional and accommodating, especially Michael, who made sure my boyfriend and I were well taken care of. I would highly recommend this beautiful place to anyone looking to get away for some peaceful rest and relaxation!

This place is gorgeous. I am currently staying in Junior Suite 8 and it's a beautiful room with an awesome bathroom and shower - seating area - great bed - great lamps - great decor - a private patio and coffee machine, and kitchenette. They provide breakfast and lunch and they make you feel very welcome upon first arrival. And to the reviewer Jimmy T - BOO HOO. All hotels have policies around holidays and special times of the year and thankfully there were no whiny people here while I am enjoying this very relaxing place. I am happy that it's not a cruisy place and one can really relax here without all that overwhelmingly distracting energy. You can easily go out for that if you so desire and return to this place. This will be the place I stay whenever I am in Palm Springs.

Peaceful poolside rooms with every amenity including helpful attentive staff. A real departure from other "resorts" in the area. Highly recommended.

You will not find another resort in Palm Springs like The Hacienda because it does not exist. It just feels amazing to be here. Even before you enter, you feel the lush desert landscape with beautiful blooms. The property includes two villas, each with 5 rooms and each surrounding a pristine, crystal clear oversized, heated pool. The rooms are spacious, meticulously cleaned to perfection with a personalized welcome basket waiting for you. All rooms have a private patio. The bathrooms include amazing two-men showers with first-class bath products and luxurious linens and robes. In the front of the property, there is a giant in-ground spa next to a beautiful hand-built fireplace that sets a beautiful mood at night as you watch the stars. During the day, you'll trade stars for butterflies and hummingbirds. The folks behind this world-class resort have done their homework. They have clearly studied what it takes to create a one-of-a-kind special experience and they constantly perfect it. For 13 years, The Hacienda has been a home away from home for us and we have literally stayed in every room on the property... Not only because it is for us a gorgeous sanctuary but because of the incredible personalized service we receive... whether the embroidered pillows on the bed with our names on them, the personalized welcome basket, the hugs from Steve, Robbie, Daniel, Paul, the attention to every need you might have during your stay, or the expansive (and included!) breakfast and lunch every single day.. margarita reception every Saturday - no wonder you never want to leave!! The guests we have met over the years are also incredibly friendly, fun and fabulous - icing on the cake! The Hacienda has a staff to guest ratio of 1:1!!, something you only see with major 5-star hotels with impeccable reputations for service. That is EXACTLY what The Hacienda is all about. We are grateful to have met such wonderful people who care so much about making sure we have a great time, every time! Much love to the entire staff at The Hacienda!

Wonderful place a bit on the high end $ but well worth it! They provide full elegant breakfast and lunch is catered to your room or pool side all included in your room price. The staff walk by and say hello ask if there is anything they can do for you. Rooms are impeccable clean and comfortable

My husband and I stayed at Hacienda for the second time. Our visit could not have been better. The staff, the resort, the atmosphere were all perfect. Having breakfast and lunch available allowed us to relax by the pool and not feel rushed. We already booked our suite for next year to celebrate Palm Springs Pride in style!

Simply stated, I love this place. I am never disappointed. They maintain a consistent level of professionalism and friendliness. I always look forward to returning. The perfect get away spot to relax and enjoy the desert. High praise for the entire staff that make it happen. Thanks.

Just completed our first visit and we are already talking about the next trip. Great value for the money. Clean, comfortable, great food and a top-notch staff!