The Harbours

The exterior has been bare stucco for more than two years where some exterior patching was done. Painting isn’t very expensive and would protect the stucco, but for some reason they have never completed the repair. The management office said they would get to it “soon” but that was more than a year ago. Dodgy.

First, go visit our lovely dog park. It should be shut down by code enforcement and the health department. There is a huge dog pile almost every square yard and they do nothing to enforce residents picking up their dog’s poop nor do they contract a pooper scooping company. And per waste stations are super effective when they’re left empty by staff for weeks on end. If you love your emails ignored, zero communication, being interrupted while you’re trying to talk, have three different stories told to you every time you ask a question, crazy made up rules invented out of nowhere, clogged shower drains, and mean girl energy, The Harbours are your place. I’m exercising my consumer rights to warn others about this place and will consider editing this review once new management meets with us to resolve the following issues: A contractor was on a ladder at our window and we were given zero notice. We live on the second floor so as a female I can have privacy and I was walking out of the shower naked when this contractor was literally at the living room window. When I was filling out a form to be added as a resident which should have been done over a month before when we came in and notified the staff I had moved in - the blonde manager wanted extra info on ONE page of the packet concerning my car and a pet we had already notified them of. So what did she do? She ripped up the entire packet and made me fill out several pages again. This is the second occurrence of their mean girl energy. Then they allowed Nova Credit to harass both of us for a credit check when we were told it was only a background check. The manager tried to trick us into buying a 20 year smoke detector battery when we should have had a fresh one put in when we moved in. That’s part of protocol. We’ve had legit smoking embers shooting out of our vent! Continued leaks to a main window where outlets are and our Christmas Tree is now set up - and the continued requests for repair and mold testing with zero updates. And zero response to request for mold testing. The way the situation was handled when we came in to notify the office I had moved in and gave my car info. Also the way our new dog addition was handled. Both times we were treated like we were nefarious and breaking lease rules when we proactively notified Peter who is obviously just there for a paycheck and dropped the ball on many of our requests snowballing into huge issues. The fact that not one of my emails has received a response! The only responses I’ve received is AFTER the situation has snowballed so bad they have to respond. My 4 unanswered requests to be issued an outdoor receptacle for trash pickup included in our rent. We finally got one 4 months later that was chipped and damaged. Their trash company may or may not pick up your trash. It’s trash roulette. Sometimes they’ve been as late as 11 pm when you’re in bed and noisily remove the trash right next to our bedroom windows far after quiet hours. The unresolved fire alarm situation - where we were told by management, since we reside in a multi family building the alarm should contact the fire department when it never did. It kept going off until we called them. Also how long it took after hours maintenance to disarm the system after it went off repeatedly from 3 am to 10 am. Today I was given yet another story as what happened and what allegedly was done to resolve it. And the office still refuses to send out any communication to our building. Still we are unsure if we or our dog is safe in the event of fire. Why there have been so many maintenance requests to our shower. We can’t keep it clean because it continually holds water. The dog park is not safe. The entrance to a busy main road has a gap our 30 lb dog can slide through and get hit by a car. What the Section 8 housing is up with the tennis courts? Again when we get a meeting with new management I will consider removing this review but I refuse to allow passive aggressive bullying behavior to occur in our solace and where we live.

The Harbours is my 1st home in the US, though I was a tenant I call it my Home. Before I reached Melbourne from India, I found out these apartments in google and contacted them and I can say my life in USA started from these lovely apartments, it's story of 2014, stayed with family and absolutely never had issues, great management, good community and more than everything safe for me with two children. Hmmm lived there for 2 years but moved out to other apartment and eventually had to move out of US. I don't know how it is now? It should be good 😊 feel like comi g back to Melbourne, but cannot 🤷‍♂️

I lived in this old apartment complex for 1 year, and then moved out. I deep-clean the whole place including the carpet. Just for them to charge me for an old carpet that needed to be replaced. I’m highly disappointed in management for not emailing or mailing me anything instead they added the payment to my credit karma. If you’re thinking about moving to this place, I highly recommend you save your money, that way you also don’t have to deal with a dishwasher that didn’t even work when I lived there, cockroaches, ants, and bad management. I guess doing a non-refundable deposit doesn’t mean shit.

This place is an absolute joke, and let alone a dump! They do everything to reel you in and sign the lease. And by week two of me living there bathtub and shower both peeling, drains clogged, toilets broken, stove top sparking!! I had not been there for more than 2 months and I had already put in multiple maintenance request. NOW TO TOP IT OFF I am going on 3 weeks of no A/C in this Florida heat. They put in one window unit in my living room of a 3 bedroom apartment! Which literally does nothing to help the situation, we’ve had to sleep at relatives homes due to this situation. I’ve also asked to speak to a manager to do something and I’ve been told I would get a call back, waited on nothing! CALLED AGAIN and was told the manager left for the weekend!!!!

All I have to say is WOW to Junior!! First impressions are everything and he went well beyond our expectations!! Helping my niece this past weekend while visiting Melbourne to find housing while attending med school here and only had a day and half to look. After 6 apartment tours in one day, we found the Harbour yesterday looking online. We liked what we saw online but attempted to try to schedule a tour but the first availability was for Monday. She was leaving within a few hours and I made a call to the office. After 2 attempts and no one answered, we just assumed they were busy and didn’t leave a message. To my surprise, Junior called me back within 30 minutes. I explained our situation and we only had a few hours left before her flight. He could hear in our voices concerns and stress to find the “one” that checked all her boxes. He was able to squeeze us in with his other 7 tours he had scheduled. When we arrived at 1pm, he said he would make it a seamless process and have everything ready for us to help on time. That he did, all the way down to the very little details!!! WOW!! To believe that he was new, I was so impressed!! I come from years of HR, management and training experience and this management company hit the nail on the head with hiring Junior!! We all fell in love with your apartment, the amenities and checked off almost every box she had!! Junior is such a great addition and to all the residents here!! He made us feel right at home! 👏

Love this community! Staff is friendly and knowledgeable. Maintenance issues are addressed quickly and repairs are done well.

The Harbours is fantastic, best place so far! I've been in FL for 3 years. All personnel in the office are wonderful. Maintenance team is top notch!! Thank you for providing a great place to live with superior attention to the apartments and the residents.

Constant noise from neighbors, pest infestations, extremely small living spaces, excessive rent for tiny apartment they include sq ft with the patio, areas reek of cigarette/weed smoke, common walkway areas are poorly lit and dirty, water damage occurred from hurricane with no treatment or test for mold. When all said and done its over 1600 for 600 sq ft

I am a co-signer on my 22 year old nieces apartment at the harbors. She's a nursing student and I've been helping her with her rent. She was just 4 days late in contacting the office about the required 60 day notice to vacate. The community manager Kayla Darras refuses to waive the fee for being 4 days late and wants us to pay a full months rent as a penalty. There is no leniency in this matter. Meanwhile my niece has been a perfect tenant and has put up with the lack of response from management regarding the washer and dryer replacement that never happened, the trash that is thrown in full bags in the weeds in front of her unit, the wasps nests all over, the roaches entering the unit (possibly from her neighbor), and a multitude of other issues. For the money we pay this is unacceptable. I see many people on here have the same exact complaints. And I see management comes in here and gives the same response which includes a phone number. To a phone that NO ONE ANSWERS. you have to be available to stop in the office if you have any issues which is difficult for a full time nursing student. And don't expect a call back, not happening. I'm making it my goal to find any site I can to leave a review in this place. I'm also filing a complaint with the Florida Department of Agriculture and Consumers Services (FDACS). I'm not going to make it easy for this horribly run management company to rip us off.

I have lived at The Harbours now for roughly 4 1/2 years. Over the years the carpets in the apartment have had wear and tear, a lot of foot traffic has stained the carpets. Even though I maintained, to keep it clean and get them cleaned, they still had stains that would not come out. We decided to speak with the manager, Mark, to inquire about what it might cost to have the carpets replaced. We were happy to find out that we could have all carpet pulled out and the wood laminate installed and all we would be responsible is the installation fee!! We were able to schedule them 2 weeks in advanced. We moved everything out of the apartment (which was a good time to declutter). The installation was completed within 8 hours time and it looks beautiful! We are so grateful to Mark, the contractors and The Harbours team. They have been fantastic and very responsive to any needs or requests I have inquired about.

I have lived here for 11 months. Next month will make a year. I love living here. The office staff are great! They will answer your questions and concerns. The maintenance crew fixes whatever isn't working right. My favorite thing is sitting on my porch at daybreak with a cup of coffee and listening to the ducks. Its so soothing. My apartment is cozy. I go for walks around the complex with no worries. I love the feeling of being safe. I have looked at other places before I chose this place and I do not reqret it at all. I love this place so much that I signed up to stay for another year. The stores are close by. I don't like traveling long distances. If you have school children, there is an elementary school around the corner and a high school ( I believe) down the block.