The Harbours

The exterior has been bare stucco for more than two years where some exterior patching was done. Painting isn’t very expensive and would protect the stucco, but for some reason they have never completed the repair. The management office said they would get to it “soon” but that was more than a year ago. Dodgy.

The Harbours is my 1st home in the US, though I was a tenant I call it my Home. Before I reached Melbourne from India, I found out these apartments in google and contacted them and I can say my life in USA started from these lovely apartments, it's story of 2014, stayed with family and absolutely never had issues, great management, good community and more than everything safe for me with two children. Hmmm lived there for 2 years but moved out to other apartment and eventually had to move out of US. I don't know how it is now? It should be good 😊 feel like comi g back to Melbourne, but cannot 🤷‍♂️

I lived in this old apartment complex for 1 year, and then moved out. I deep-clean the whole place including the carpet. Just for them to charge me for an old carpet that needed to be replaced. I’m highly disappointed in management for not emailing or mailing me anything instead they added the payment to my credit karma. If you’re thinking about moving to this place, I highly recommend you save your money, that way you also don’t have to deal with a dishwasher that didn’t even work when I lived there, cockroaches, ants, and bad management. I guess doing a non-refundable deposit doesn’t mean shit.

This place is an absolute joke, and let alone a dump! They do everything to reel you in and sign the lease. And by week two of me living there bathtub and shower both peeling, drains clogged, toilets broken, stove top sparking!! I had not been there for more than 2 months and I had already put in multiple maintenance request. NOW TO TOP IT OFF I am going on 3 weeks of no A/C in this Florida heat. They put in one window unit in my living room of a 3 bedroom apartment! Which literally does nothing to help the situation, we’ve had to sleep at relatives homes due to this situation. I’ve also asked to speak to a manager to do something and I’ve been told I would get a call back, waited on nothing! CALLED AGAIN and was told the manager left for the weekend!!!!

While looking for a new place to call home, I stopped in at The Harbours and was greeted by Kayla. She was bubbly, personable and took the time to answer all my questions. She gave me a tour of two different style apartments and showed me around the grounds as well. I wasn't in a rush to find anything right away and told her I'd be looking at other places. While continuing my search, Kayla would check in by calling to see if I had any questions or needed any further information to help make my decision. Eventually, my options came down to the Harbours and one other complex. It had been over a month since my initial tour with Kayla, I stopped back in to see if I could view the apartments one more time before making my decision. She was more than happy to take the time to show me again. I then asked to make an appointment to bring my daughter so she could also view the options we had before making a final decision. Kayla was the reason for my deciding to go with the Harbours. She was willing to take the time needed to help with my options on where to live. On move in day there were a couple things in the apartment that I noticed needed to be looked at. I called the office and within 15 minutes maintenance was at my door and addressed each concern promptly. It's been almost a month since I moved in and any concern has been addressed within the day. The only complaint would be the common hallways and stairs look like they are never cleaned. It makes the first impression when having company and it looks filthy. Past places I lived had someone go through with a leaf blower to blow out all the dirt and debris a couple times a month to keep it looking descent. Other than that, I'm really happy with my choice to move here. The office staff and maintenance crew are 5 🌟

The maintenance guys at this apartment are awesome. We had a problem with our thermostat and the guys were there in about 10 minutes and it turned out to be needing a new one and the problem was solved very quickly. The apartment complex staff are so nice and everybody really works in trying to help you achieve whatever issues you are having. We love it here.

I love my apartments and their office staff. The maintenance guys are professional, they listen, and do the job good. I live here when my baby born and I come back with my baby have 16 years. I love the community, I love the old trees. I feel safe walking around my dog. But the best is location, location.❣️❣️❣️❣️❣️❣️❣️i love Peter in the front office, hey really listen.‼️‼️‼️‼️

Great place to live. Office and maintenance staff are all great and friendly and professional and on top of everything! My ac quit working and maintenance came within 5 minutes to check out the situation and got it up and running in no time! Maintenance team always goes above and beyond! Jason was the responding maintenance guy this time, he is always pleasant and fun to chat with while he does his work!!

Constant noise from neighbors, pest infestations, extremely small living spaces, excessive rent for tiny apartment they include sq ft with the patio, areas reek of cigarette/weed smoke, common walkway areas are poorly lit and dirty, water damage occurred from hurricane with no treatment or test for mold. When all said and done its over 1600 for 600 sq ft

I am a co-signer on my 22 year old nieces apartment at the harbors. She's a nursing student and I've been helping her with her rent. She was just 4 days late in contacting the office about the required 60 day notice to vacate. The community manager Kayla Darras refuses to waive the fee for being 4 days late and wants us to pay a full months rent as a penalty. There is no leniency in this matter. Meanwhile my niece has been a perfect tenant and has put up with the lack of response from management regarding the washer and dryer replacement that never happened, the trash that is thrown in full bags in the weeds in front of her unit, the wasps nests all over, the roaches entering the unit (possibly from her neighbor), and a multitude of other issues. For the money we pay this is unacceptable. I see many people on here have the same exact complaints. And I see management comes in here and gives the same response which includes a phone number. To a phone that NO ONE ANSWERS. you have to be available to stop in the office if you have any issues which is difficult for a full time nursing student. And don't expect a call back, not happening. I'm making it my goal to find any site I can to leave a review in this place. I'm also filing a complaint with the Florida Department of Agriculture and Consumers Services (FDACS). I'm not going to make it easy for this horribly run management company to rip us off.

I have lived at The Harbours now for roughly 4 1/2 years. Over the years the carpets in the apartment have had wear and tear, a lot of foot traffic has stained the carpets. Even though I maintained, to keep it clean and get them cleaned, they still had stains that would not come out. We decided to speak with the manager, Mark, to inquire about what it might cost to have the carpets replaced. We were happy to find out that we could have all carpet pulled out and the wood laminate installed and all we would be responsible is the installation fee!! We were able to schedule them 2 weeks in advanced. We moved everything out of the apartment (which was a good time to declutter). The installation was completed within 8 hours time and it looks beautiful! We are so grateful to Mark, the contractors and The Harbours team. They have been fantastic and very responsive to any needs or requests I have inquired about.

I have lived here for 11 months. Next month will make a year. I love living here. The office staff are great! They will answer your questions and concerns. The maintenance crew fixes whatever isn't working right. My favorite thing is sitting on my porch at daybreak with a cup of coffee and listening to the ducks. Its so soothing. My apartment is cozy. I go for walks around the complex with no worries. I love the feeling of being safe. I have looked at other places before I chose this place and I do not reqret it at all. I love this place so much that I signed up to stay for another year. The stores are close by. I don't like traveling long distances. If you have school children, there is an elementary school around the corner and a high school ( I believe) down the block.