The Henry, Autograph Collection

Lovely hotel and a great stay. Check-in was friendly and efficient. I got a kick out of the valet car parkers even though I did not take advantage of their services. Due to my Platinum status with Marriott, we were upgraded to the concierge floor, which was quite nice. The food and drink on the 10th floor was excellent, and both hostesses there were friendly and helpful. They even had Coke rather than Pepsi products, which was a pleasant and appreciated surprise at a Marriott property. Our room was spacious and the bed was very comfortable. The indoor pool and whirlpool were clean and very nice. Highly recommended!

During a recent holiday visit to Detroit, I had the pleasure of staying at The Henry Hotel, Autograph Collection in Dearborn. This establishment is conveniently situated in the business district, just a three-minute drive from Greenfield Village and six minutes from the Henry Ford Museum. The boutique hotel is also approximately 10 miles (16 km) from MGM Grand Detroit Casino and 10.4 miles (16.8 km) from Comerica Park. The Henry Hotel masterfully combines historical charm with contemporary luxury. Each wall is adorned with modern art, contributing to a sophisticated and welcoming ambiance. The hotel features plush bedding, expansive windows, stylish decor, generous workspaces, flat-screen televisions, and high-speed wireless internet access.

Stayed here for one night between visiting the museum and the Ford Rouge plant. Enjoyed staying right near the ford museum. The hotel was quite lovely and our room was very enjoyable. Both the quality of the bed linens and the bath towels were very good. My only complaint about the bath was that the water pressure in the shower was very weak. The reason that I did not give this property 5⭐️ was for two reasons … 1) parking in the lot was very limited and way far in the back row due to two events that night and I will never do valet. 2) the only way to enjoy a continental breakfast was through room service and we will never eat in our room when traveling. Full breakfast was available in the restaurant for an outrageous price so we decided to pick a local breakfast place of which turned out to be a very good choice! However, overall we were quite pleased and would return if in the area again.

Stayed while on business travel and very impressed. The decor was so classy and beautiful for the holiday season. The restaurant was cozy and warm with good food and room service. All of the staff were friendly and professional. You won’t be disappointed.

We hosted my daughter’s wedding at the Henry Autograph Hotel.and our two-day stay was nothing short than amazing!! Our guests and everyone who came from out of town simply raved about the hotel and the accommodations. The food was amazing,, the staff went above and beyond to make our experience memorable. Brittany, our wedding coordinator was outstanding, as well as Marty and Austin, who were at the valet, along with numerous others at the hotel and all the wait staff. Thank you!!

The hotel was very nice, clean, attractively decorated, and so comfortable. The bed was very comfortable and made for a good night’s rest. The shower was very relaxing. The service by staff was so pleasant. My issue that took away one star in the rating is that we HAD to do valet service. It had to do with enlarging the parking lot we were told, and it just happened to be going on during our stay. But there was no other option. So every time we wanted to go out, we had to valet … again. The crew was pleasant but I am just not a fan of valet service. Once the parking area is fixed, this should not be a problem for guests. The hotel is superb and I really would give it 4.5 stars for our stay.

Beautiful hotel. Probably one of the best rooms I have ever stayed! Front desk staff was great, restaurant was amazing, both the food and the service. Will definitely stay again.

This hotel is stunning! The artwork, the furniture is exquisite. The beds are comfortable and clean. The shower is a marble walk in. For sure coming back!

Beautiful hotel with free parking. So, why three stars? Checked in at 945 pm. Asked about room service, front desk said it was available. It was not. Didn't feel like going back downstairs and sitting at the bar for a snack, so went to bed without dinner. There were two dead flies on the floor, it just gave the vibe that the room had not been used recently and certainly not checked for cleanliness. So, it was disappointing for a hotel to bill itself as a 5 star property, but miss on a couple significant items.

We were excited to stay in this hotel because we have stayed in other autographs hotels and loved them. This hotel was originally a Ritz Carlton and switched in 2010. Marty the Valet was fantastic. We noticed a lot of friendly staff around which was nice. The breakfast in the restaurant was ok but not really worth the price. The omelette station was good but other than that it was lacking. It is nice that they have coffee available in the lobby but it ran out every day. On one occasion we let a staff person know and she said they were aware and were bringing some right out. We waited 5 minutes and they came and cleared the coffee bar. I would have preferred her just being honest and telling us that it was the end of the service so no more was coming. We attended an event at the hotel and everything was well done. Our room was average/large and nicely appointed. The cleaning staff did a great job. Overall we really enjoyed our stay considering we had a hotel block rate which felt like the appropriate rate. I wouldn't have wanted to pay full price.

I wish I had taken more photos of the property. Unfortunately, I did not. The front desk staff greeted me, and she could not have been nicer to me (An older girl with an accent; I forgot her name). So let me start with the positive: there was always an elevator on the ground floor waiting to take you to your room. The room that we had was big and immaculate. The bed was nice and soft, and this bed did not have the mini pillows, which are becoming more popular in Marriott rooms. Plenty of spa products and plenty of outlets were left in the room. The staff around the property always said hi and even tried to have some conversations every chance they could. The morning buffet for $25 (I think that was the cost) is well worth it. I did love it even though it was a little small. They had plenty of treadmills and had two Peloton bikes, which was phenomenal. If I am nitpicking, the negative for the property is that the elevator key card does not always work, making use of the other key card on the other side of the elevator door. The rug that was in our room had the corners peeling in an upward motion. The biggest disappointment was the concierge lounge. I was early one day and went down at 6:25 A.M. just to take a look at what was there. The girl immediately told me they were not open until 6:30 A.M. I came back, looked around, and decided to eat elsewhere. This was a huge letdown disappointment for the lounge. Would I stay at this property again? Absolutely. I enjoyed almost every aspect of it. But, with that said, I wouldn't book this property based on the concierge lounge.

My family and I stayed 3 nights and we absolutely loved it here. This will definitely be our home away from home whenever we travel to the area. The staff was very accommodating and the food (we only had breakfast) made everyone happy. If you ever get the opportunity to meet Mr. Marty (the guest service attendant) you are in for a treat. His customer service is unparalleled. He has the sweetest personality and really adds that extra special touch to your stay. I'd definitely recommend staying here. We had no complaints from the staff to the rooms to the cleanliness. 10/10 for everything (Mr Marty gets 100/10)

The Henry is a nice hotel but not at the 5 star level that it states. Most employees are very polite, professional and aim to serve guests needs. Rooms are very clean and comfortable. There are nice intimate places to sit and relax. I liked they had the daily WSJ downstairs. They have beautiful colorful art work throughout the property. There is ample free parking and quick access to the freeway. Concierge breakfast was poor at best. Don't expect a great or even normal experience while visiting concierge at anytime.

This hotel was one of our two wedding hotels for our December wedding at the Henry Ford Museum. This hotel is just lovely. We loved the decor for the holidays and all the staff is so terrific. We brought our pup with us, and they were super kind about it. We invaded their lobby after both the rehearsal dinner and wedding and they had fantastic service each night. We did our first look there, photos with our pup, and then we also did our brunch there the day after the wedding and they had a delicious spread and great staffing help. We loved our time there and they accommodated everything we asked. Highly recommend this spot!

Flew into Detroit really late recently for a morning meeting the next day in Troy. I opted to stay close to DWI so I can get more sleep. The Henry is the best Marriott brand near the airport. The experience was so so, being an autograph collection. The establishment needed a refresh. The lounge on 10th floor was very disappointing. I went for a breakfast. It had very limited breakfast items, even ran out of white bread so I couldn't have a toast. The room needed new carpet and furniture.

We have held and attended several events here. They did a wonderful job with my mom's birthday party. Great staff and the free parking clinched the deal. The food is good and the service is spectacular

I wish I read the reviews before booking here. A waste of $$$. I don't think I'd stay here again! Certainly not on par with other 5 star hotels! The best part of the stay was Marty in Valet! The most friendly and attentive man you'll meet! Upon arrival planned on resting... that's impossible here as the doors on all rooms are set to slam EVERY TIME they're shut. So I was startled about every few minutes. When I called to the front desk they said a large group was leaving soon and it should quite down. NOT satisfactory but it is what it is. Tried to continue to test then the barking dog started. Nice 5 star hotel and they don't separate the pet rooms from regular rooms NOT satisfactory but I tried to deal as I'm a pet lover! As the noises escalated I called the front desk again and asked to move my room. I was told the hotel is very full and they don't think they can accommodate. Not satisfactory but what was I to do??? An hour later I called again as it became unbearable and feel like the desk attendant chose to mock me rather than offer any help!!! NOT satisfactory... her words were "this isn't a private place so they can't guarantee quite"!!! NO SHIT... upon leaving for dinner I stopped but the desk and rudely a woman said I can try another room now but I had people waiting so I said I would do it upon my return she replied with I won't be there so someone else might (yep might) help!!!I chose not to bother or waste my time as they obviously weren't very interested in helping me to try to enjoy my stay! Two nights and barely any sleep between barking dogs and groups of people slamming doors. With the price point I expected more... in addition to the subpar service the furniture in the room was torn and the floor was dirty. I took my shoes and socks off and by the time I walked around a bit the bottoms of my feet were black from the floor!!! Avoid this place if you're looking for a true 5 star experience.

Beautiful hotel! The staff was great and the atmosphere was excellent. I booked a night stay while visiting family for the weekend. They offer an in-door swimming pool and sauna, workout room, gift shop, restaurant inside the hotel, lounge room with a fire place and plenty of seating, along with complimentary parking for guests. I found the staff to be extremely professional and kind which is always a plus. Although, I did not eat at the restaurant, it was quite busy each time I passed to enter/exit the hotel. The room itself has art work all over the place which was very beautiful. The bed was a bit hard and the pillows a bit too soft. Overall, the experience was nice. If you're looking for a non-smoking hotel with a trendy vibe definitely check this place out. You're going to like it. Definitely IG worthy moments to capture!

Enter this hotel and you'll find it is beautiful, there's no doubt about it. Gleaming, white surfaces and marble floors, high end sofas. To the left of the entrance is their restaurant, and to the right, almost hidden away, is the very small check in desk. When you check in, and head down the hall toward the room elevators, you're surrounded by beautiful artwork due to a partnership the Henry has with a gallery. Look carefully, because if there's something you want to buy, you should snap it up at the Henry price. When I got to my room it was not quite as luxurious as I had anticipated for this price point. They have the usual amenities of coffee and tea and some simple toiletries. One thing that annoyed me pretty quickly, as I needed to use it that evening, was that there is no USB ports near the bed to plug in your phone, tablet, etc. This wouldn't have been such a big deal even a few years ago, but I was at this hotel in February 2020 and electronics are ubiquitous. Even pretty low-end hotels often have an alarm clock next to the bed that has USB ports in it or something else to plug into. I did find on my second night that the bedside lamps have an outlet built in. The only reason that I found this, however, is because I returned to my room early, sat in the chair to read and relax, and happened to look over and see it facing me; the lamp is such that the outlet is on the outer edges of the lamp, facing outward, not in a base that faces toward the ceiling where most people might see it. So the outlet in the lamp base isn't in a space where people readily notice it because it's facing the wall or the window, away from the bed. One night there was a device plugged into it but that was on the other side did the bed too and was happenstance I found it. The bed was pretty comfortable. The chair and the other furniture were nice and comfortable. I liked the toiletries including the lotion had a great smell and it wasn't greasy like lotion can be. Those sound a little weird to add to a review, but they were things that I noticed and enjoyed about my stay. The water was... I'm not sure if maybe hard is the right term or not. I just know it was different. It lathered soap so I guess that's maybe means it was not hard, but when I washed my face and hands with it, the water didn't slide off my skin the way water typically does. My hands/face were a bit tacky, for lack of a better term, and I used the lotion to make my hands feel a little more supple. The water also didn't taste great. The first night when I arrived there were two small bottles of water in mini fridge, but the second night there wasn't and I had forgotten to stop and get some for my room. So since I had decided to change into my pajamas earlier I decided I would just drink the tapwater and it had a weird taste to it that I didn't like very much. A bit later, as I tried to make some tea, I ran water twice through the appliance they have in the room to boil water and both times there was something in the water. When it happened the first time I thought maybe it was a fluke. I completely cleaned the cup, and added new water using that cup; there was nothing in the water when I poured it in the machine. After the water had boiled through the machine, again there were little yellow pieces of something and that was not appetizing so I went without tea that night. This was a disappointment because I'd been under the weather and was looking forward to the tea. I'd had tea earlier in the day as well as the night before, so hopefully the same thing wasn't happening and I just wasn't observant enough to see it... seems unlikely, though. I don't know that I'd stay here again if I had other options. The reason I was here this time was for the installation of the new Bishop of Michigan, who had been my rector prior to her elevation, as well as a board meeting for a professional association I am involved with (both happened to be taking place on subsequent nights, which made it unbelievably convenient for me!). If I was here for a conference in the hotel I'd definitely stay here for ease of experience but if for a vacation I would probably choose a different option since it's a bit expensive.

What I love about this hotel is the amazing art work throughout the facility. Yes, you can purchase the art. The hotel is beautiful throughout the holiday season, esp at Christmas. On the most part staff is excellent, there is always one not as friendly. You definitely need to stay here when in the dearbourn area.

This hotel is excellent. However, this is not a luxury very high end hotel, despite the price point for the rooms. Do not delude yourself, and expect the utmost luxury. In the Fairlane Plaza, the location is perfect. The staff, valets, front desk, bell hops, housekeeping, all are consummate professionals, listen, care, volunteer to help, go out of their way to be friendly and accommodating. For me, the staff and their responses during my interactions with them, are always the deciding factor when I am deciding whether to keep accommodations on my "keep" list. The rooms are well appointed, clean, and, upon request, you can get daily housekeeping services. Each room is provided with delicious coffee (full octane and decaf) as well as tea and bottled water the guest can prepare for oneself. The beds are comfortable. My handicapped room was well appointed with thoughtful placement of electrical outlets, lamp switches, handicapped bars in the bathroom. The only item I missed was a shower seat. The rest of our party was in a two double bed room adjacent, though not connecting, with my room, as we requested. We checked in around 6 pm on a Thursday and were able to get a crib for the youngest member of our group. The guest parking, including the handicapped parking, was not so far that it was impossible for me to walk to the car (I have a terrible time staying on my feet longer than 10 minutes at a time). This hotel is very busy, so make your reservations in advance, long before your trip. Special requests can be arranged by calling the hotel directly after making your on-line reservation. The hotel is decorated with beautiful artwork. I particularly enjoyed the Max pieces displayed in the passageway on the first floor from the front desk to the elevators! They really brighten one's day. I highly recommend The Henry for your Dearborn visit.

From the moment we walked in, I was impressed. Beautiful inviting lobby. People lounging around. They have restaurant & bar area. Nicely decorated, including many art pieces. Check-in on line of you want your room earlier than the 4 p.m. time. Our room was on 3rd floor. Very comfortable and clean. Biggest TV I've ever seen in a hotel room. The view wasn't much. But the location isn't the best for scenery although easy freeway access. They do have valet, but you can save yourself money and do self park right next to the Henry. Worth the stay!!!

So, I wanted to stay somewhere nice in town over the July 4th weekend, and I booked this hotel on hotels.com. This place is super nice, with a ton of amenities! It also has a fabulous art collection throughout the hotel, and most are available for purchase. Getting here, you can either self park or do valet for $25. I find that to be quite expensive, especially since it's not Chicago, New York or whatever. Since it was hot, rainy and I was tired, I did the valet. I didn't need the car for the rest of the night anyways, so take it! Walking in, the lobby is beautiful and large. They have plenty of seating, a fireplace, a bar, and a restaurant! I hung out in the lobby for a while because there were two weddings going on, and I loved the people watching. Checking in was easy, but I had a hard time figuring out where the check in desk was. I was so tired I had to ask. I found it, off in the corner. I got up to my room, and it was so pretty. Very large, nicely decorated, with a variety of cool items throughout. There was a fridge, coffee maker, closet, and a desk right away. Bed was comfy, but so were the pillows. After I got back from dinner, I went for a swim. The pool was nice, and they had a great hot tub as well. They also have a fitness center here, but I'm allergic to fitness right now, so I just kept on walking. Here is my only complaint. While swimming in the pool, I went to use the ladder to get out so I could go check my phone. I thought I heard it ring. As I was walking in the pool to get to the ladder, I stepped on something squishy. I thought it was a towel. IT WAS A DIAPER. EFF THAT. I got out and ran back to my room and immediately took a shower. I was disgusted and have never had a diaper in the pool kind of problem. I went back down to the desk to tell them but no one was there. Being that I was swimming at 9PM at night, I don't know how long it had been in there. It could have been a clean diaper that fell in, or a used one that fell. Either way, I was upset. I forgot to tell the desk gal who checked me out the next day about it. I was so tired and remembered halfway home. Did this ruin my stay? NO. But it was kind of gross. Does anyone bother to actually check the pool here? That's how the filters get ruined and then the whole pool goes down. Anyway, I would stay here again but probably not go swimming. Great facility and a beautiful place to stay. Thank you so much!

Wow! I attended a wedding here this past weekend and it was beautiful. I was truly impressed. The beautiful ambiance and decor, the food (especially my vegetarian dish) and the people who worked there all exceeded my expectations. Great choice for a wedding. I plan on checking out a hotel Room for a staycation.

No heating even after several complaints filed. A tech told me the boiler needs to be turned on at basement, but got busy and forgot while working on other things broken. A room service rep suggested to find a lawyer to file a complaint when i called again. I was upset and very surprised to hear it from 4 star hotel. On-site supervisor brought two small dust filed space heaters I rejected. She brought one better later. The noisy HVAC ran all night long blowing mid temperature air along with a loud space heater to control room temperature. We were exhausted and speechless by the early morning. This wasn't acceptable solution but they didn't care. Next day i received email saying the unit works fine. They just forgot their engineers checked the room with me the night before and confirmed it wasn't working. I don't recommend this hotel because of missing and non existing hospitality and service. We got very sick in the morning and disappointed by this worst Marriott brand we experienced,

Stunning hotel. As soon as I walked in the door, I fell in love with the decor. The service at the counter was awesome as well. The room is very clean and the shampoo and soup smells amazing!

We really enjoyed our stay at The Henry in Dearborn. This hotel was absolutely beautiful and our accommodations were quite nice. If you're looking for a good hotel in Dearborn, I wouldn't hesitate to recommend this place. It's great. The Henry is named after Henry Ford, the founder of Ford Motor Company. Dearborn was Henry Ford's home city and it's also where Ford's world headquarters are located. Autograph Collection refers to a collection of luxury and boutique hotels operated and maintained by Marriott. At the time of writing this review, Marriott's Autograph Collection consists of roughly 100 hotels worldwide. Each is independently owned and are participants of Marriott Rewards. Marriott's Autograph Collection is comparable to Hilton's Curio Collection and Starwood's Luxury Collection. Outside, The Henry looks like a pretty standard hotel. Inside, it's like a contemporary art museum. It's gorgeous. I've been in my fair share of hotels, but not one as artsy as this. The interior is unique and unlike any other hotel I've stayed in. Modern art decorates the walls, not only in the common spaces, but inside the individual hotel rooms as well. All of the art is for sale. Overall, the hotel's design can be described as colorful, bold, vibrant, and swanky. I like how the look blends traditional architecture with stylish and fashionable elements. My fiancee and I stayed on the 8th floor in a room with a king bed on the front side of the hotel. The hotel has 308 rooms and isn't very tall. I want to say it has maybe 10-12 floors total. We had a view of the hotel's front entrance, driveway, and a small office park and courtyard across the way. Our room was wonderful. It had the standard amenities you'd expect from a luxury/boutique hotel such as good quality toiletries, Starbucks coffee and Tazo tea, plush robes, and more. The bed was super comfy. I loved the silky smooth and soft sheets. The tub had a large showerhead and the walls were granite tile. The TV was a smart TV with Netflix and a decent selection of HD channels. The Wi-Fi internet was sufficiently fast. All in all, it was a clean, comfortable room, and, like the rest of the hotel, it looked cool too. It was an ideal place to relax and unwind. We attended a wedding ceremony and reception in ballrooms located on the ground level of the hotel. The ceremony and reception made use of two separate ballrooms as well as the large common area/hallways outside the rooms for cocktail hour. The hallways of this hotel resemble art galleries. I guesstimate the ceremony and reception had well over 200, perhaps 300, guests. Everything seemed to go off without a hitch. The ceremony, cocktail hour, and reception were all elegant and stunning. I had a fantastic time. If I recall correctly, we paid the wedding block rate which was $139 per night. After room occupancy tax (8% = $11.12) and room sales tax (6% = $8.24), this worked out to be $158.56 per night. Not bad for a hotel of this caliber! All of the staff we encountered, from the front desk to housekeeping and even the bellhop, were friendly and polite.

Absolute worst hotel experience. I booked this for my wedding weekend to surprise my new husband with the best hotel Marriott had to offer. The bathroom floors were dirty, the door knob to the closet was hanging off. The chairs leather was cracked and flaking off. There was no full length mirror (what the heck, the cheap holiday inn we stayed at last week had one, this is standard) so getting reading for my wedding was a nightmare trying to see my dress in the bathroom mirror while trying to not get my dress dirty since the floors were left dirty with mud looking streaks. The bed was so uncomfortable he couldn't sleep and he was exhausted all day on our wedding day because it. The blanket was worse than a motel 6, I got cold in the middle of the night but the only blanket on the bed was this thin blanket that made me wish I had a left over packing blanket in my car because it would have been warmer. Woke up w a sore throat from being so cold (my husband lives it cold which is fine but I need to have a blanket myself which has never been a problem), ended up loosing my voice by 4pm on my wedding day. Just absolutely horrible. Thanks for leaving a horrible shadow on my wedding weekend that can never be undone. I wish we would have just stayed in the cheap holiday inn we were in last week.

Service is always great here, decor is perfect for whatever you're event maybe. The only complaints I guess you can say is, they keep the ballrooms way to come, everyone complain about how cold the room was. The event we attended probably was for a large group of at least 500. They had enough wait staff who were friendly, we had two guest at our table who's chicken was bit undercooked and raw. But the overall experience at the Henry is always nice.

What a hidden gem ! The pictures don't do it justice ..I've been to some of the best hotels and this one is at the top of my list now . The service is phenomenal . Front desk Alex is the bomb ! Even got to meet Deena. Gracious warm and so very accommodating. The pool is wonderful The art inspires. The food is fabulous . The rooms are huge ! Every luxury ' I can't believe I can honestly say I want to live here!

Recently stayed at The Henry and found the hotel to be clean, comfortable, and had very courteous staff. After coming home for the evening we decided to have a couple of drinks at the bar. The bartenders were excellent and friendly. The drinks were great as well as the company. I would recommend giving The Henry a visit.

The Henry just oozes luxury (or fake luxury ...but let's face it, I'm not sophisticated enough to know the difference). There are plenty of chandeliers and an interesting curated selection of art on the walls. The front desk was responsive to most of the requests via the Marriott app, except for one which must have slipped through the cracks. I was there for a wedding and there was another wedding going on in on another ballroom. The amazing thing was that I didn't hear any of it from the rooms. The gym had a lot of equipment for a hotel and had a nice marble bathroom. The food and drinks at the restaurant and bar were great, but they aren't cheap (except for the $5 avocado toast). You know that the bar is high class when they give you cherries that are a step up from maraschino.

My girlfriend and I stayed at The Henry for one night while we were in Dearborn for a weekend trip to The Henry Ford [Museum]. The hotel was really nice, with plenty of parking and a beautiful lobby adorned with a some stunning sculptures and walls and walls of beautiful artwork, all which was for sale. In the lobby was a TRIA, a very nice, somewhat upscale restaurant serving up some really great food! The front desk clerk was very warm and welcoming and made check in incredibly fast. Our room was very comfortable and clean. The bathroom was nice - great water pressure in the shower and a good, reassuring flush to the toilet. The bed was awesome! We both slept great and woke up feeling refreshed. The indoor pool area was modern and clean...their hot tub was fantastic! The fitness area looked really nice too, with plenty of modern treadmills and ellipticals and nice weight machines and some free weights as well. Check out was just as quick as check in, but they don't leave the receipt under your door like I'm used to at every other hotel...oh well. Overall, we had a great stay in the Motor City and I'd definitely recommend The Henry, Autograph Collection to anyone visiting Dearborn!

This hotel is absolutely gorgeous. The rooms are beautiful and clean. They also have a restaurant which is really nice. We forgot our wine opener ans the bar tender was super nice and more than willing to help. It was a lovely stay. Its is absolutely beautiful here and i will definitely stay here again.

The best hotel in Michigan to get married at! The ballroom and staff are incredible and beyond elegant! Ritz Carlton hotel renamed for Henry Ford! Old school glamour with modern touches. Phenomenal presidential suite with living room, dining room, bedroom and multiple bathrooms.

Looking to book a wedding venue for a reception. 1. called left message 2. called spoke to someone and advised the coordinator was on vacation and be back in 1-2 days 3. stopped in 3 days later. no one can tell me if our date is available 4. called again and said i would be called back and was not They do not like money I guess. We have a 350 person wedding, duet dinner, and top shelf booze...even if they were to give it to me for free I would not give them the time of day...they sure did not give it to me

My stay here didn't make me feel feel welcomed. Me personally, I like for the employees to be vibrant, engaging and welcoming. Aside from a few of the staff, everyone seemed to look right past you. I initially requested the mobile key option, which never activated until I went to the front desk first (Which I haven't done previously). After the mobile key was initiated, it didn't work and the front desk just gave me an additional rook key instead of trying to troubleshot the issue. It just wasn't a good feel for me. If I didn't need to stay here work work travel reasons, I probably would've left. Another note, the hotel lobby was nicely accented and well maintained but, if you need a microwave during your stay, you'll have to use the "floor" microwave by the ice machine and the staff elevators. I will say that the house keeping staff was exceptional. Everyone I saw acknowledged me and went above to engage or assist me with my needs (Even with a language barrier sometimes) they still assisted and with a smile. Very friendly.

Would give 0 stars. $5000 cash was stolen out of my friend's room and the staff is literally acting like they can't speak English. Truly disgusted with this place. 0/10.

A wonderful charming hotel with the first class hospitality feel of a JW Marriott with the personality of a boutique hotel. The art on the walls makes trips to the bathroom and lobby fun when escaping the from the meeting rooms. I've stayed here a couple of times over the years when in town for nearby auto maker meetings. I've also been to meetings in the hotel. The catering and hospitality is very good. There is only one restaurant in the hotel but it ticks all the boxes - a seriously delicious burger, steaks, pasta, flatbread pizza, salads. Food is tasty and barstaff are very friendly and helpful. The rooms are a generous size with an expected very comfy bed, full blackout blinds, USB chargers etc etc. I take one star off for not having full service coffee in the hotel. I can't live without my morning espresso and there's not a coffee shop nearby. Please add an espresso machine to your restaurant!

First off, the best part of this hotel is Dean, the bartender at Tria, the restaurant inside the hotel! He goes above and beyond to make you feel right at home and the drinks he makes are spot on! Tria is also a very good restaurant! The hotel has a good vibe. Nice atmosphere. Love the art work throughout the hotel! The rooms are tiny and a little outdated, in my opinion. But it was very clean! Friendly staff. Good location to the area locations. Pool and fitness center, very nice and clean. No hot tub available due to covid. Business center was efficient as well! Unfortunately there is no breakfast at this hotel, not even room service for breakfast, no morning cocktails. Where the hotel is located there are no close places for breakfast either. This was my one caveat. All in all, a good stay, quiet. They also need to get the cracked glass fixed in the revolving door at the entrance.

'Ello chaps! Looking for a luxury hotel in the shadows of Detroit, without being downtown? The Henry Hotel may be your spot. The Henry is a member of Marriott's Autograph Collection, where as it has its own unique "personality" in terms of décor and atmosphere. The Henry offers luxury rooms with plenty of space, fridge, ironing boards, and the typical amenities one would expect. Located across the street from Ford Motor Company's world headquarters, you get a great view of the building from your room. If on the right side, you can also see in the distance the skyline of downtown Detroit. There is an indoor pool, whirlpool, and workout room. NOTE: I believe the ownership changed in the past few years, in which the owners took out the sauna. There is an onsite restaurant (yup, you'll pay a few more bucks than if you eat at a restaurant off property) and ballroom space. The décor was nice, and I found there to be nice rooms off the lobby where you can enjoy an evening relaxing with friends by the fireplace. This is a full service hotel as well, valet, and baggage service. If you're the kind of person like myself who would prefer to park your car yourself, or put the bags on the baggage cart yourself, then you'll be annoyed by the grief given by employees who demand they handle your bags. While I understand some high end guests like to be waited on hand and foot, not all do, and this hotel should really take the opportunity to allow those guests who wish to carry their own bags to do so without harassment. On the flip side, there was a fantastic feature I loved about this hotel. If you experience customer service that goes above and beyond, you're encouraged to fill out a recognition slip (in a booklet found in your room) and hand it to the employee. They can use these recognition slips to earn points and awards. It seems like a great way to allow guests to recognize great customer service, and allows employees to be rewarded and inspired to maintain high morale.

If you ask for glasses, they have none. The bar is closed even with people sitting there. $259/night doesn't get you what it used to. Will not stay in an autograph hotel again.

I finally found a place I can call home when I'm visiting Detriot! First, it's close enough to the airport. I love the actual hotel location as there is plenty to do right around it with decent food and shopping options. Second, it's an old Ritz, and a new autograph. It's just has a classy feel with excellent service. The rooms are very comfortable with a decent sized bathroom. The bed was excellent with different options of pillows! They have 24 hour room service which is so nice when you get in late. I love the art... It's everywhere and they give art tours on Tuesdays and Thursdays. The gym is pretty big and has plenty of equipment which is always a plus! There is self park and valet options. The bar and restaurant Tria is a great option! By far the best place I have stayed while working in Detroit!

Beautiful hotel complete with a sprawling art gallery; I had the pleasure of staying at this former Ritz-Carlton for a business trip, and the week I stayed was pretty flawless. 20 minutes from the heart of Detroit and close to many highways. Indoor pool, new fitness center (huge plus for me), very kind and attentive staff, and plenty of art in each and every room of this hotel. They also sell the art at a discounted price. Parking is in a huge lot, but if you arrive after the closer spots have been taken, you need to park behind the hotel and walk to the entrance from the opposite end. I ordered room service not one, not two, but three times while I was here (a record for me!) simply because the staff is so accommodating. It is a little pricey, but there was one night that I was craving breakfast food, and they made it for me. So delicious. Interior is lush and ornate, glass chandeliers hang in the main rooms and the lobby is filled with many art pieces--including sculptures. I unfortunately did not get a chance to eat at the hotel restaurant, but my coworker mentioned the food is artfully crafted, as well. Art lovers, rejoice.

Right off the bat, we had great experience. We booked the hotel online, and as I was inquiring about the museum tickets, Felicia mentioned the price we paid was the same as one of the promotions that the hotel was running for the weekend and she changed our reservations to include the museum tickets. The hotel has really nice decor and the in house restaurant, Trio, has good food. I'll recommend getting the breakfast package. It's worth it. Everyone we interacted with were very courteous and nice.

Stayed there just for one night during Thanksgiving. Hotel for me was just another Marriott, nothing special, nothing to rave about despite them being the autograph collection. The lobby is nice but ran down, I got unlucky with a dirty bathroom in a room (toilet was far from clean especially), carpet was not vacuumed, the hallways were ran down... I think they try but even if so they don't meet the standards of a excellent hotel. It's not the worst hotel But far from the best. And I stayed in other autograph collection hotel (in Poland) and that was best hotel I ever stayed in. This one in Dearborn doesn't come close

Swanky hotel with cool art and decor. Above average restaurant with exceptional food quality in the main lobby. Rooms, furniture, decor and overall condition were nice enough for the cost per night. Hair in bath tub is always a turn off. Unfortunate the 10th floor Tower club isn't open on the weekends. Overall a place I would recommend staying. Friendly staff is always a bonus. Customer service is usually missing at most places today.

This property has the rudest employees ever encountered. I had a friends and family discount which I always email to the front desk upon arrival. Although they had a printer right behind the desk they would not print it for me. Asked to speak to manager. She definitely needs a refresher in customer service! Extremely rude! Threatened to call the employees supervisor (who provided me with the certificate). I am a titanium elite member for 20 years. Have never encountered such rudeness at a Marriott property!

What a fun hotel! We loved walking around and looking at all of the different artwork (all of which is for sale) while sipping the hot cider from check in. Hint: each floor has a different artistic theme! I LOVED the pool and hot tub area. The hot tub was actually hot, the pool was a nice size, and indoors so great for use lol around. My partner found the work out area a bit small but of good quality. Rooms were nice, but the beds weren't particularly comfy, and I was surprised there wasn't more creative decor. Parking lot definitely fills up at night, so be aware. Location is meh; nothing is walking distance, but the nice hotel itself makes up for most of it!

Excellent hotel experience! I was at The Henry for a conference and figured it would be a boring conference hotel. I was so pleasantly surprised from the moment I arrived. Everyone at the hotel was very friendly and welcoming. It's really close to Detroit airport (15 minutes) which is a plus.The lobby is small but appealing and comfortable. Check-in was a breeze and they were able to help me sync my points to the new Bonvoy app. Once I left the front desk, I saw all the beautiful art on the walls leading you to the elevators. And I suddenly started looking everywhere and was blown away by the eclectic art. It's definitely not your typical drab hotel decor - it's very colorful and adds a lot of character. My room was generously sized and very comfortable. I had a really nice desk that was perfect for logging a few hours of work each day. The bathroom was also nice and big. I like their orange scented bath and body products!! The room service for breakfast was timely, delicious and the woman who brought it was lovely. Our conference meeting rooms were very nice, and had the perfect space to accommodate our vendors just outside. Everything that was served (breakfast, two lunches, snacks, desserts, etc.) was very good and obviously fresh. It's not too often you have good conference food and that's why it stuck out!! Great lobby bar too! The one ding I give (so it's a four star review) is the wi-fi service. Even though I connected easily to their free wi-fi, I had terrible reception on my phone the whole time I was there. A bit of a challenge but certainly didn't mar the wonderful overall experience I had.

Beautiful hotel. Great service. Great food! Best old fashions. MelissaMC makes the best old fashions on God's green earth! The restaurant especially Paul Mann went above and beyond what's is required. I felt like I was at home.

The Henry visit starts with Marty, the very polite and professional doorman. He remembers everyone. The front desk is small but very quaint and Efficient. The lobby to your room has a very nice gallery of decorative art. The lobby is immaculate and very family, friendly. The rooms are a nice size and probably have the freshest rooms in the state. The restaurant...wow! Great ambience surrounding by beautiful tables and framed in mahogany. The bathrooms... very clean and a good seating cones with a great newspaper. Truly, the Henry is a jewel!

I planned on taking a star away because..I called room service and I let the phone ring at least 40 times and never got an answer. I was beyond pissed. So I left the hotel and went out for a Burger. With that said I highly recommend Be Henry. I was able to check in really early. Huge shout out to Mathew Mau for arranging it. I stayed on the 11th floor with a kick ass view of Downtown. My room was very nice with a king bed. The room was spotless. Very plush. White leather furniture. Didn't see that coming. The bathroom products were very nice smelling. The staff were outstanding. Every person I dealt with were friendly and sincere. Front of the house were excellent. Doormen welcomed me back each time. And the hotel was super busy. The staff were fantastic dealing with it. I had access to the concierge floor which is on the10 th floor. The ladies working there were wonderful. Marlene and Natty Love their job and it shows. I must say I was disappointed in the food served there. It was skimpy and not very good. I used to often come here when it was a Ritz Carlton. The club floor would put out a fabulous spread through out the day. Well, that is not the case now. I must say, it wasn't worth the extra. I survived on coffee and Pellegrino. I am spoiled by the Ritz Carlton's club feast. So now I'm constantly comparing all club levels to their standards. The art work through out the hotel is phenomenal. Like an art gallery with rooms. So many beautiful pieces. All for sale too.

This is a really nice, swanky hotel. They overdo it a little with the art (it's seriously everywhere - front desk, lobby, hallways, your room) but they're all nice pieces and I think they're on display for sale anyway. If you have the points.. the 10th floor breakfast is great! Real classy, real silverware, just a couple hot options (eggs, toast) but plenty overall (cold cereal, lots of drinks, pastries, muesli). http://www.yelp.com/biz_photos/oA-lysXZ3dXslIf2M6Kc2w?select=vF-caqtaTr-0pV01CbJKpA#stRWr304sXEBWa8Q2hDkFA There were just some logistical stuff they messed up on, which was fairly easily fixed. A big group of us were staying here for a friend's wedding and the reception forgot to hand out their wedding gift bag upon our check in. When we reserved, we requested extra towels and we didn't get any. We called the desk for extras and this took forever, almost making us late for the rehearsal dinner (4 of us, 1 shower = timing is crucial!). Also my friend booked using her rewards membership and this was not part of our reservation. She had to get on the phone with them for quite a while to get us access to the free breakfast. We had the rehearsal dinner in the private rooms downstairs. Salad http://www.yelp.com/biz_photos/oA-lysXZ3dXslIf2M6Kc2w?select=ACTbeJlSgeDnxFF2vlOjTA#ACTbeJlSgeDnxFF2vlOjTA was good, mains not so much (the chicken http://www.yelp.com/biz_photos/oA-lysXZ3dXslIf2M6Kc2w?select=x5AC3jGto9jUyXB8yq6ypQ#x5AC3jGto9jUyXB8yq6ypQ - too sweet! And dry. Salmon http://www.yelp.com/biz_photos/oA-lysXZ3dXslIf2M6Kc2w?select=p6jPvM7tfrhH4cFGdg6gMA#p6jPvM7tfrhH4cFGdg6gMA was ok), and the desserts http://www.yelp.com/biz_photos/oA-lysXZ3dXslIf2M6Kc2w?select=vF-caqtaTr-0pV01CbJKpA#vF-caqtaTr-0pV01CbJKpA fantastic. We got a huge platter of mini pastries!

My work team stayed at the Henry for a few weeks for a project in Detroit and was certainly one of the nicer hotels we've stayed at. Beautiful decor and very clean; our rooms were spacious and the service was great. They had a concierge lounge open for platinum members, so my team and I would re-group after the day with cocktails and free appetizers / desserts. The surrounding areas of the hotel weren't the best, but it's not like we were walking around at night. All in all, very comfortable stay and we will definitely be returning again in the future - Best, Charlie

The Henry is fabulous. I got a good deal booking this hotel on Priceline but the regular rate was $149. Upon arrival, the doormen kindly greet guests. They have a valet parking service but I opted for self park as the lot was just behind the building. At check in, we were assigned a room on the 5th floor with views of the mall area and other buildings. The view was nice, but the other side of the building has views of downtown Detroit. The hot tub and pool were awesome. Everything has a blue theme along with all of the art and the pool and tub were lit up blue. Enjoyed a couple of hours soaking in the hot tub on the night I stayed. The cons, though, there is nowhere to eat within walking distance unless you dine at the restaurant and bar in the lobby. I also wanted to get a cup of coffee but the only option is a $2 very small cup in the gift shop by the reception desk. I drove to Starbucks instead, but the nearest one is almost 2 miles away. And the front desk people, not very friendly at all. I almost said good morning to them as I was leaving, but they had frowns on their faces and didn't acknowledge me as I was walking by. Not the best way to welcome guests at a fancy hotel. The room was awesome though. Loved the marble tiled bathroom.

Room 305. Everything was clean. A floor lamp was broken and leaning so within 10 minutes of checking in we notified the front desk so as not to be charged for a lamp that we didn't break. Otherwise all was well.