Rebecca G.
Yelp
My boyfriend and I was in town for a friend's birthday, and we wanted to book a hotel that was 5 min walk away from downtown palm springs where all the bars and restaurant was located, and we came across The Hideaway! From other past yelp reviews and pictures, it looked very cute and had a fun, funky mid-century vibe to it! What sold me personally was the record player in each room would had. We had a very easy, and smooth check in! Their staff is very on top of making sure your check in is smooth, and came with very clear instructions! There was free parking in the front, which was wonderful because it wasn't crowded at all, we can go to our back and forth whenever we wanted to grab stuff, and it was such a nice 5 min walk straight down to the strip with all the bars, we actually prefer this than having a hotel garage to park in/or valet services. The parking in the front has free parking so no need to worry about time restrictions, it's free everyday- which is happy :) (we are from LA, so a nice change lmao)
We checked into our room at 3pm Yesterday (their usual check-in time, as their check out time is 11am so it gives their staff plenty time to maintain the rooms for their next guest to be ready), and it was such an easy process! We were given a code to get in, and our room was unlocked, ready for us to stay! Everything was in perfect, clean shape! fyi- there is no office on site of hotel i believe but it was actually nice preference because it gave an extra privacy vibe that a lot of hotels done usually allow for their guests as some hotels can be very nosey and busy but this one was very quit and peaceful hehe. And, there is no beverage or food services at the hotel BUT, we honestly prefer that as we brought our own drinks and snacks, and as long as you're respectful, and clean up after yourself as you should- it won't be a problem. And, if needed assist, their staff is simply near by at their offices and they're very on top to their communication with their guests so it works wonderful for both parties! But, I called in the hotel staff line to request a record player in our room as there wasn't any, and Karima (Who was the staff that was assigned to assist our stay) had so WONDERFULLY and AMAZINGLY generously offered to find us one immediately for our room, and then reached out to offer us a free UPGRADE to the large studio room, which contained a record player, so we could have a even greater experience.
Turns out, the hotel was closed on the next day of our stay (a Sunday) and was in the process of getting some of their rooms repainted so that's why our original room (which was a smaller studio) didn't have a record player. The large studio had one, and was available for us to stay in because it was in the process to scheduled a repaint the day we checked out (which was the next day, Sunday, as we checked in on Saturday). Karima was so sweet, professional, well communicative and friendly, and absolute gem for being giving us a room upgrade for free, especially cause it was available. We would have been fine with staying at ours original room or without a record player (I am just huge fan of record players and i even brought some of my own vinyls as i prepare for our stay hehe). I told her it was okay if our room didn't because i maybe misread somewhere and thought those may be for the larger studios or private suites! She even so kindly asked if we wanted the blue tape removed from each wall (they were there for the painters to knows walls needed to be repainted as the room again was getting repainted and redone once we would check out), and of course, we didn't mind it as it was no big deal to us! We were just grateful for such already great start to our one night stay! But still, so sweet of Karima to check in with us! Karima was wonderful by hooking us up, and we had such an amazing time staying!! It's so quiet, peaceful, we can come and go as we pleased as we went to bars frequently throughout the day, and it's private, every guest is respectful and every staff is very kind. We overhead some guests being regulars and frequently plans their stay here- so that goes to show what a home away from home this hotel was for their guests. We are saddened to only stay one night, and not able to enjoy the pool as our day was slammed with festivities plans with friends! but, best believed we will be back again as my bf and I have a big anniversary coming up end of this summer :)
We loved our room, no problems at all, and we are sucker for this type of aesthetic and architecture so it was a nice experience for us, and the larger studio is quite comfy, as well as our sleep and the coziness of it. Plus, the morning sun rise/sun set with those mountains hills in front and back of our hotel? Win win. We had such a wonderful stay, and absolutely can't wait to be back again very soon. Thank you to your staff, team, and special thanks to Karima, you were absolutely Fabulous!! :-)