Jana C.
Google
Our experience was absolutely terrible. Before arrival and careful reading of negative reviews we wanted to save our holiday and cancel. As it was booked as non-refundable, they had right to refuse to refund us. Despite that we decided to check in and see it with our own eyes. I honestly burst into tears, as room was depressing, worse than a cheap tourist hostel. The beach nearby was awful-dirt, crowded full of sellers pushing massages and cheap goods. Area is terrible - full of loud nightclubs, prostitution bars, noise and dirt. the pool area was dirty, crowded, and the furniture was old, tired and not welcoming at all. This is not your place if you are looking for relaxation or a decent environment.
We left immediately after check in. Manager called me and was quite rude, offering voucher to use to stay in the hotel we run away from (?), blaming me for cancelling late. We were forced to find another hotel last minute, which caused us stress and extra expenses. I am also very surprised by all the positive reviews here. Honestly I wouldn't believe them after what we experienced. I would never recommend this hotel to anyone - dishonest management, terrible service, and very depressing surroundings. Avoid at all costs.