The Hotel Concord

Room was spacious and clean. Well maintained. It was located in the perfect area. Everything was in walking distance which was convenient. We parked when we arrived and didn't have to move our car until we left. The staff was accommodating and friendly. Would definitely stay again and recommend it to anyone who has plans to visit Concord.

What a wonderful hotel! We stayed here on a whim after a day of hiking and we were so happily thrilled by the hotel. Had the best service from Ken as he checked us in at the front desk, as well as giving us some great recommendations. The rooms are quite spacious, and very nice. Overall a wonderful little place to get away for a weekend or just a night! Will definitely come back soon! 10/10

The hotel is very nice and is in the middle of downtown Concord. My room is very spacious and with a view of the city from a balcony. The breakfast was the only weak point being something you'd expect at a Days inn or Hampton inn. Otherwise it was an excellent day been the staff were very polite and helpful. It would have received five stars if they had just had a breakfast at a level equal to the rest of the stay.

One of the top experiences I’ve had in a boutique hotel, hands down. The staff, and especially the concierge, were incredible from start to finish. They assisted with everything from making my reservation to be sure I had a room that suited me best, to showing me where to park when I was confused about the parking garage, to recommending an excellent restaurant for dinner. The room and amenities were all top notch, and I really enjoyed my room with a terrace and State House view, especially at night. I look forward to staying at the Hotel Concord again, and I wholeheartedly recommend it to anyone passing through Concord.

My wife and I stayed a week at “The Hotel Concord” and I can tell you , it was one of the best stays of our storied travels. The room was spacious, clean, well stocked and comfortable. All employees from the reception desk to the cleaning staff were friendly, knowledgeable, warm and very approachable, we were treated with kindness, respect and courtesy. If you have the opportunity to visit Concord New Hampshire make sure ”The Hotel Concord “ is the place you choose to stay, it will restore your confidence in customer satisfaction …..5 Stars!!!

The physical location of the hotel is great for hanging out in Concord. Unfortunately, it seems as if loud motorcycles treat it as their own private raceway up and down, even when you are trying to sleep. The free breakfast seems to have suffered some since last year's visit, when we stayed at the same time of year, but was adequate for me, though not my wife. They did have a very neat egg cooking machine! My biggest complaint was frankly the friendliness and willingness to provide service of their front desk help. We had expressed a desire to get in early if we could as we were just coming over from Manchester to stay at the hotel. They informed us that our room was ready very early which was good news! That is, until we were informed that even though they told us the room was ready to be occupied, if we wanted to check in before 1:30, it was an extra $60! $60 for a room that they've already told you is ready and they have to do nothing special to let you check in 1-1/2 hours before their posted time, in what is perhaps the most expensive hotel in the city? The desk agent was unwavering and unwilling to do anything to help a repeat customer who needed to get in early. We ended up having to check our luggage with them, which cost them, and us, more time and effort versus just letting us check in early when the room was ready. I've never been to another hotel where they had you pay extra, after acknowledging the room was ready. In fact, I'm on my way now to Boston where the Renaissance Hotel, part of the Marriott chain, has let me know that my room is ready early and I can just bypass the desk all together if I desire. It's a shame because they have a great location, if not for the motorcycles. However, when in the hospitality industry, you should be willing to make exceptions. That will influence our choice next Memorial Day.

The Hotel Concord gets 5 stars from me. Unlike many of my other reviews regarding hotels, this hotel delivers what is promised and that is all I ask for. I pay a luxury price, I expect a perfect experience; the Hotel Concord nailed it. This place is spotlessly clean, modern, and the amenities are high end. Things like chocolates in the room, electronic curtain controls, slippers, and boutique toiletry products in the bathroom are very nice touches- all part of what I consider a high end experience. With that being said, management should consider the following items for correction which were pushing unacceptable. 1). A $40.00 dollar check in early fee, when the room was already ready when I arrived around 1:00ish is really a slap in the face. The Terrace Suites are pushing $400.00-$500.00 a night and to ask your guest to pay an extra $40.00 dollars for checking in when the room was already ready seemed a little tacky on the part of such a high end establishment. It is important to note, that I would have had no problem paying the fee if the room was dirty and it needed to be expedited with house keeping to get me in before regular check in time. This really needs to be waved for guests at this price point, especially if the room is already ready. 2). The parking situation at the hotel is atrocious. Now to be fair, there are plenty of spaces in their attached parking garage, and the parking is free. However, all night long, from my terrace view, I watched a plethora of shady characters entering and exiting this non gated/ non secure parking garage. I witnessed everything from skate boarding on the roof of the garage, to a game of catch football. I fully expected my car to be on blocks when I woke up in the morning. This is complete ludicrous for a 4 diamond hotel. Hire a private security firm to do rounds on the garage so that guest cars are safe. 3). Give the nice blonde lady at the front desk some help. She shouldn't be trying to handle guests at concierge and stocking the muffins for breakfast at the same time. That is complete non-sense and its embarrassing at this price point. There should be a dedicated person at the front desk at all times for guest needs, and a dedicated person for the continental breakfast. All and all, keep up the good work, especially the cleanliness of the hotel. I will be back for a visit in December. The nice front desk girl (refreshing in 2025), the views from the terraces, and the amenities make it worth it for the price. Hopefully the Hotel Concord has some security for the parking garage and won't charge me $40.00 bucks when I come back in December.

Jenn at the front desk was amazing from booking till check out this past weekend. Jenn went above and beyond to help make a family weekend away for a cousins wedding perfect. Jenn is professional yet friendly and welcoming. By the end of the weekend she felt like family.

Super nice staff and good location in downtown. Dont know much about the area but the rooms were very clean, nicely appointed, good beds...what else do you need? Lobby is nice but breakfast area is sparse but its free continental so cant really talk too much sh*t about it. I like the hotel its a nice room and clean. Only real complaint, when the AC kicks on it sounds like someone is slamming your door shut every ten minutes so that can be annoying !! Would stay here again though if I am back in the area.

Super disappointed! My husband has stayed here before and we were really looking forward to staying here this winter when watching our son play hockey in the area. Was booked to stay Thursday to Sunday but unfortunately we woke up to a sick child. Hotel Concord still charged me for one night, like I can control a sickness. We will find another place to stay.

This review is long overdue. First, I had to fly out to New Hampshire from Colorado as my fiancé ended up in the ICU. The staff at the hotel truly made me feel at home during a very difficult time. Every single person who worked there went above and beyond to not only be supportive but to make me feel truly comfortable. I would give them 50 stars if I could on that alone. Besides the 5 star service, the rooms were incredibly comfortable and clean. The beds were incredible, the cleanliness was above and beyond which I value and the food from the restaurant downstairs was delicious. I also appreciated that there was a mini fridge and the co-op was right across the street so that I could get things for the week as I was there for quite some time. I also had endometriosis surgery a little over a week before my arrival and I could not lift more than 10lbs. Every single person who worked at the hotel assisted me in every step of the way. I would not stay anywhere else and I am looking forward to coming back one day under better circumstances. Thank you to everyone who worked there. You deserve all the praise! The best customer service, comfort and beauty all in one.

Absolutely beautiful hotel with the friendliest and accommodating staff! They went above and beyond to make our stay pleasurable. Beautifully decorated, great breakfast and great location to food. Would stay here again!

Amazing hotel, safe, and cleanly. Caroline was amazing and went above and beyond. Could not have asked for a better stay.

My husband and I stayed one night at The Hotel Concord. Upon checking in, we were greeted by the front desk representatives Caroline and Sue. They were polite, friendly, and provided us with local recommendations. We booked the luxurious king room, which was clean and beautifully decorated. We definitely would recommend staying here if you are in the Concord area.

Beautiful hotel with a great location on Concord's Main Street. Unfortunately, one member of the staff ruined our experience. As someone who grew up in Concord, we were excited to spend the weekend at this hotel for a wedding. After near filling the hotel with business for the weekend, the night manager made our group incredibly uncomfortable during our stay. This began with a single noise complaint at 10pm and the night managers nonstandard response of banging (no other word for it) down the door and ranting to our group about how much people spend to stay there a night. (Something we already knew as we also were in fact paying that). And ended with the bride being nicer than necessary the next day to apologize for the one noise complaint. The night manager's response to the bride (literally in her dress) was "well just so you know, we lost $400 because we had to comp a room." I have a hard time imagining they teach that at hospitality school. I was honestly embarrassed for our out of town friends. While it is a beautiful hotel, I wouldn't recommend your wedding block there. The hospitality and professionalism are lacking and that's not something you need to deal with on a wedding weekend of all weekends.

If I could give this hotel 10 stars, I would. We needed a room last minute and Lorraine was so helpful and welcoming. She found a room for us and the room was beautiful. Probably the cleanest hotel room I've checked into - and we stay at 5 star hotels. The room amenities are complete with robe, slippers, complete bath amenities, ice bucket, fridge, etc. And the bed- sooo comfy- we've been traveling up and down the East coast and we had the best nights sleep so far. Every staff person we met was helpful and friendly. I'm COVID nervous and the breakfast room alleviated my fears with a clean, easily accessible food. Easy to space seating away from others. Doug came in to replenish breakfast food (another sweet friendly staff person) and he did it in the most sanitary way. My only negative is that we can't stay longer- but we will be back!!

Right in downtown Concord, NH this place lies & now for me I'll say impressive. Walk in shower, good size bed, K-Cup machine with coffee (regular & decaf) & tea (okay English tea but you want technicals). True no alarm clock but call the front desk they'll see you right, Alexa I bet & the TV isn't on that damn CNN so a big time plus & yes photos are coming.

It was very nice. The staff was accommodating and professional. The building seems to be manage sound well. You could not hear any street noise. It was easily walkable to anything downtown. The only drawback was the parking, knowing how to access the hotel and using gps to get there. With a festival downtown it made that sticky.

Great location in downtown Concord. Easy walk to restaurants and Capital Center for the Arts. Room was spacious with tall ceilings, very clean, comfortable beds, with extra amenities including robes and slippers, a clothing steamer, chocolates, bottles of water, Echo Dot (or something similar), wide screen flat tv, and free parking. Staff was professional and courteous. Definitely exceeded our expectations based on the price point. Highly recommend!

The Hotel Concord was Amazing! My son and I spent the weekend this past week and every second was a fantastic experience. The staff were beyond helpful and so nice. Caroline & Mary were super helpful and extremely friendly. The room was one of the nicest hotel rooms I have ever stepped foot in. We felt like we were living the high life. The covered parking garage is directly attached to the hotel for instant access and is free for guests. O's steakhouse was also amazing. I always worry about where we may be able to eat safely as my son has a bunch of food allergies. The manager Michael greeted us as we walked in with a smile. Michael made sure they could accommodate my sons allergies and the meal was absolutely perfect. We decided to spend both nights of our trip dining there as it is in the lobby of the hotel. Bravo, thanks for making us feel special, our weekend beyond perfect! scott

This place is on point. Really, really nice. We stayed in room 607 which has a balcony view. I can't say one bad thing about the room or hotel. The hotel is modern and well designed. Large room and bathroom. Great lounge area with 8 large wall televisions. Great location. Walking distance to several restaurants and eateries. There's a movie theatre next door as well.

Very nice - and a pleasant surprise. Right smack in downtown Concord, NH, the Hotel Concord offers an elevated hotel experience in a relatively compact city - that just happens to the be capital of New Hampshire. We checked in Saturday to a very large room with a king size bed and a very comfortable love seat by the window. Big gorgeous marble bathroom, nice amenities - a television that worked well (thought the remote has a learning curve.) Staff were super friendly and some good dining options - for dinner or breakfast - are just blocks away. Free parking in the attached garage on the weekends, a good local book store two blocks away and a great experience.

Can't find a fault with this place. Spacious rooms and public spaces, luxurious touches everywhere. The multi-use building is in the very center of Downtown, with one of the city's best bars and restaurants onsite (O steaks and seafood). Surprising plus - FREE parking in the adjacent covered garage.

We stayed here for 2 nights for my daughters wedding in the area. Loved this hotel! Very accommodating staff! Rooms were very large, luxurious shower, balcony over looking Concord. Great restaurants in the area. Very comfortable bedding! We can't wait to go back!!

Excellent hotel in quaint Concord. Extra amenities and thoughtful touches were unexpected and really made me love this stay. Nice breakfast option as well.

Check in was easy and took us about 3 minutes. I was beat and just wanted to get to our room. Everything was extremely clean and our bed was fluffed and beautifully made also bed was a little firm which is great for our back. Two welcoming chocolates were just what we needed! There were complimentary slippers we were so grateful for. They have a gym but only two ppl can go in there at a time which my husband and I were ok with. Cute little town. Totally convenient the steakhouse was right next door because that was absolutely delicious. Very central to anywhere you would need to go. Breakfast was in a lunch bag and very easy pick up at the front. Extremely social distanced and safe we loved the stay! Thank you so much.

This hotel was absolutely perfect. Not a single negative thing to say. Location was in walking distance of the best restaurants in Concord. Hotel itself was gorgeous, spacious and very clean. The staff (Joseph in particular) were exceptionally friendly, courteous and helpful. Hotel bar/restaurant was also very good and their staff was great as well. If I was ever back in Concord this is the only place I would stay.

Adorable boutique hotel. New place that is clean and comfortable. Well appointed room. Staff was unbelievably nice. Parking is in the garage off Storrs Street and it is free. A little tricky to navigate the walk from the garage to the hotel, just follow signs for Capital Commons. DO NOT eat at O's Steakhouse that is adjacent. Although it may look nice, the food and service is terrible. You will wait way too long and you will be disappointed. Ask the friendly staff at the Hotel Concord and they will recommend a place like Revival or Angelina's. They do offer a simple continental breakfast. The desk clerk said there would be eggs, but there were no eggs. And there are no breakfast places that you can walk to. Not a big deal because this is Concord NH not Manhattan. I would stay here again in a heartbeat. Most of the other hotels in Concord are nasty.

This hotel is very nice to stay at but mostly just because of its looks. Yes it is very up to date and kind of fancy. But some of the staff are very rude and judgemental of the people that choose to pay and stay at their hotel for no real reason at all. Very disrespectful and uncorteous towards some customers.

This hotel is absolutely spectacular! The rooms are very specious and the layout is beautiful. The bathrooms are also large with plenty of space. The rooms include a Keurig maker with a great selection of coffees and teas that are complimentary. The floor to ceiling windows provide beautiful views of the surrounding area. They also have great light canceling shades so the light doesn't wake you up in the morning. It is centrally located on Main Street and walking distance to many eateries. I would highly recommend this hotel.

If I could give it zero stars I would. Booked a seminar there over two months ago for this past Saturday. When I arrived they had no record of it and put someone else in my room, so I had people registered and no room even close to setup. On top of that as they scrambled to get a room setup, they couldn't even get my presentation to work on their overhead. Pure incompetence! It's now Tuesday and I haven't received so much as a email apologizing for their debacle. I do seminars on a regular basis and this was by far my worst experience. I'm a concord resident and will never use this place for anything again and will spread the word!

This hotel was absolutely our top favorite of our New England vacation. We stayed in the Luxury King room which was gorgeous (BIG!!) and had a huge balcony. No one was in the room next door so we had the huge balcony overlooking downtown Concord to ourselves. It was very clean and lovely. The breakfast with danish, muffins, egg sandwiches you could make, etc. was really good. Very friendly staff and super helpful. We will return for sure!!!! GREAT hotel.

Good Hotel overall. But, they won't let you go on to the balcony nor change the channel or the sound in the lounge TV, and also our toilet had some problems. Great place to visit for the primaries, It was full of candidates, journalists, advisors, and even secret service. And also some kind staff.

Such a fun hotel. Our room was right on top of Main Street with windows from floor to ceiling. Really cool views! Loved the modern/funky rooms and so clean. All of the city is walkable from here. Great parking too. Beds are nothing great, no pool, and no way to order movies, basic cable, which is fine for most. Great continental breakfast as part of the room charge. I recommend this place and would stay again.

Exceptional!!! Highly recommended very clean ,location is right on the Main St so you can walk to everything. Awesome Steak house, O, is down stairs. Staff is very friendly .cant say enough good things, this is a definite stay!

5 stars. Such Incredible staff and big beautiful rooms. They go above and beyond, because it is a boutique hotel, to make sure your stay is perfect.

I stayed here about a month ago now and enjoyed my stay, however, I gave this rating for the staff. I called the following day to inquire about Bose headphones I left in my room and was told I would receive a call back after they spoke to housekeeping...I called three more times throughout the week and kept being told the same thing that I would get a call back. It wasn't until I asked to speak to a manager that someone actually followed through and called me back to say they did not find my headphones. I was extremely disappointed in how this was handled by every staff member I spoke to including the manager. I would expect a high priced hotel like this to have the ability to review their security cameras and be more diligent about assuring their guests that they will follow through on a request. If you see a cleaning lady with blue Bose headphones, she can thank me and her staff for those! That experience alone is enough to prove this hotel is overpriced and criminal.