The Hotel Portsmouth

It is quaint. If you want rustic and unique this is your place. It has a certain charm and tons of nooks and crannies to find a spot to relax. The desk staff were very helpful and friendly. They have a great breakfast room and enclosed veranda with coffee and tea available all day. Continental Breakfast was Ok - but nothing special. I did enjoy the espresso and cappuccino maker (fancy). If you’re looking for a full breakfast there are options downtown, a short walk away. There were some oddities - like no window covering on the bathroom window for a first floor room - though the staff were helpful in finding a solution. As a renovated Victorian, there is the typical challenge with electrical plugs and light switches - don’t expect a desk with a lamp or a lot of available plugs. I always bring a short extension cord so that was very useful. Beds were comfortable and there was in- window air conditioning, but I didn’t need it. While my shower was fine, people upstairs were mentioning at breakfast that they did not have any water pressure. There is a small parking lot behind the hotel which is very handy. Access to the hotel from there is easy b

We just returned from our 10th stay at Hotel Portsmouth. It is our absolute favorite place to stay when we’re traveling through New England. The hospitality is always top notch from the team that is lead by Peter. ||They are kind and genuine hosts. The hotel has just been totally redesigned and updated. It’s very different from what we were used to over the years but we LOVE it. There are so many thoughtful touches, beautiful pieces of art and we could tell that so much care had been taken by the designers. ||They also opened a little gift shop in the old office that was impossible to resist. We were told that they will be opening a new bar in the basement called Lucy and John’s…we snuck down there for a preview and played a game of pool. It will be a perfect spot to end the day when it opens. ||Oh and one more thing: the patio, which used to be a bit of an afterthought, is fabulous. Can’t wait to return! Bravo.

The Hotel Portsmouth is a special place and was the perfect choice for us to celebrate my daughter’s graduation from UNH. Having just completed a recent remodel mush of the historic building still smelled of fresh paint and new carpet. The character and woodwork were grand and charming. There are many comfortable living rooms to gather and relax and the breakfast room was the perfect place to host a happy hour. The daily breakfast was full of variety and flavor and the coffee bar and accessories were always available and welcome. |They are still finishing the remodel with some unhung artwork and finishing touches still to do. Our bathroom door didn’t close but was fixed a day later. The motif of Americana, red, white and blue and denim couches is an interesting choice and was an ongoing topic. I think the novelty will wear off rather quickly as opposed to a classic motif. |There’s a lot of really dark paint and bad lighting in the rooms which is a challenge for makeup. |Make sure to ask for housekeeping as we learned it is only offered “upon request.”|The staff was helpful and friendly. |Location wise you are easy walking distance to all downtown shops, restaurants and sights. Plus there’s ample free guest parking around back!|We were very happy with our stay and hope to return in the future.

Hotel Portsmouth has always been a great place to stay while visiting Portsmouth. It’s everything and more. New renovation is questionable as I don’t understand the Americana/ Geometric design decor. Continues to have the best staff, new breakfast items and comfortable rooms. Would have liked to have local news, a more comfortable mattress ( new beds but I question a new mattress) and brighter lighting in the bathroom. Seems like the renovation was more for modern decor and not practicality. It’s always wise to listen to the staff in any renovation as they know first hand what works with themselves and clientele. Will continue to book there as the incredible staff is so important in making you feel so welcome and comfortable there. Hang on to them.

We and 20 of our family stayed at the Portsmouth Hotel in May, 2024 and it was great. All of the rooms were nicely renovated and had a lot of character. The common rooms like the living rooms, breakfast room, and game room were very useful to our group as places to both meet and hang out in the evening. The location is very close to the shops and restaurants of downtown and to the harbor. The staff were very pleasant and helpful and made our large group feel very welcome. We highly recommend it and will definitely go back.

Let me start by saying that the staff was very helpful and very pleasant. Never having visited this facility before based on the information. I was assuming it was a quaint Victorian old home. When we arrived we came in the rear entrance, it was like walking into a tunnel. Very cave-like. We went to the first floor to check in and were greeted in a very nice manner, given our key and directed to our room. As we made our way to the second floor, we noticed it was painted black, everywhere and everything. The beautiful woodwork, molding, doors, everything was black. It took all the charm of what I imagine to be a beautiful house, away.It was a very disconcerting feeling. We got into our room and found no place to put our clothing other than four hangers in the closet. The bedside tables were the size of a postage stamp, although they did have chargers next to the bed, which was a nice idea. The bathroom was so dark and so dimly lit. It was impossible to see anything. The bathroom was painted either navy blue or black. It was hard to tell. There were no shelves in the vanity area, although there was plenty of space for one. when we investigated the rest of the hotel. It looked like someone had absolutely no design skills or experience, put everything together. It was a cacophony of prints, colors, styles that did not blend harmoniously or give you a sense of ease. They had a collection of books in the hallway that I found were all glued together! I just wanted to peruse a few books, but that was not to be.||The location was fine. It was just a short walk to the center. ||The breakfast rooms were uncomfortable, the chairs were too low for the tables. The traffic flow in the food area was abysmal. Everyone kept getting in each other‘s way. There was no sense to the space. We found out that it was recently “renovated“. It was like being in a crazy off-kilter space. We will not be returning. ||But again, let me say that the staff was great!!!!

An amazing hotel close to all the highlights of Portsmouth. Walking distance to the center of town, shopping and restaurants. Amazing rooms as all are unique and designed with perfection. Breakfast was delicious. Lots of sitting rooms available for conversations if you are with others. Pool table, chess, among other games available. Outdoor sitting area with corn hole available to play. Plenty of parking also. Pictures below don’t do it justice. Such a beautiful hotel.

Such a neat little spot to spend a few days in while exploring Portsmouth. It’s so cozy, perfectly-sized rooms and so accommodating with all of the little additions they have in their hospitality room. We loved it!

OK - you can stay at the new "Boutique" hotel by Marriott.. But if you want quaint, small, and well staffed. A Victorian that is nicely updated. But its real attraction is location - you can walk most anywhere in town in 5 - 10 minutes.

Lovely hotel with inn- like feel. Very convenient location. A 5 minute walk to downtown shops and restaurants. Very friendly and helpful staff. Breakfast has keto options ( cheese and ham).

well we thought this was great.... a smallish hotel with park-your-own parking, a text message when your room is available, if so, before the normal time. nice comfortable quiet rooms with great bath facilities and showers, breakfast was great and the dining area inviting....close to the downtown areas and restaurants, nice sitting by the fire place in the front room, and helpful and informative staff.....

We have reservations to stay here next month after their renovation. So far we have booked our room through Booking.com so I have not had many dealings with the property directly. I am hoping for lovely accommodations and a memorable stay.

I wish I could give it more stars! We loved it so much. Location wise it is perfect, tons of parking. Especially great for walking to downtown to shops restaurants and bars. The hotel made us so comfortable. Absolutely amazing helpful front desk staff. Room and bed extremely comfortable. Walls are a bit thin so you can hear other guests but it's to be expected. Great kitchen for snacks and drinks at all hours. I'm still dreaming of the little greek yogurt parfaits that they served at breakfast. Would love to come back someday!

Loved my stay here. Quaint hotel with modern amenities, lovely staff and in walking distance to the city downtown.

What a fabulous stay at The Hotel Portsmouth!! Modern room amenities meet old world charm throughout this gorgeous building, cared for by very approachable and kind staff. The location was perfect, the beds/bedding super comfortable, and the breakfast small plates were delicious! We will be back.

We had the best stay at this hotel! It felt like home. The rooms were clean and the whole hotel had a great warm and welcoming feeling. The staff was kind and extremely helpWe were able to enjoy the lobby area in the evening and have a great breakfast in the morning. We could not recommend this place more! Wish we could've stayed longer!!

Clean, cute and quirky. Staff was great, as is the location. Within walking distance of downtown shops, plus off-street parking. Great stay- will be back!

Charming very accommodating staff close to mainstreet. Would recommend feeling the Portmouth vibe!

We stayed at the Hotel Portsmouth last weekend. High hopes based on the previous reviews...unfortunately, we will not be back... Check in - was great...fast and easy... Room - good sized room...king bed, one chair, and one dresser...small desk. Bathroom - CRAZY SMALL! Hook on back of door was broken...therefore, no hooks at all. Small towel bar was about to fall down. Water pressure and heat were good. Noise - no soundproofing whatsoever in the building...very noisy. Breakfast - Very disappointed. We were there for two mornings...exact same "bagged breakfast". Small fruit cup. Five pieces of spinach leaves with four grape tomatoes and a hard boiled egg. One muffin (yes, I said one) for the two people. One orange. Surprised only one and why give an orange when also got a fruit cup. I understand the rules around COVID but this was a shame...why bother. Checkout - clerk did not ask how our stay was...only said thanks for the key (not for the stay) and you are all set. Definitely not the level of warmth I would expect from a "boutique" hotel. Overall, this was on par with a Hampton Inn...not a boutique. Also surprised that I did not receive a response to this feedback that I left direct to Lark (based on their auto-survey email) after I sent it Sunday. Clearly not concerned with feedback even thought the CEO of Lark and the GM of the Hotel read every piece of feedback (according to their email). Unfortunate because the location is great!

Cannot say enough about this place. Unique and great location! Breakfast was amazing - still thinking about those overnight oats! The staff were so helpful and friendly. Highly recommend! Love that it wasn't the typical sterile hotel room.

Charming victorian house with quaint bedrooms, modern bathrooms, free parking, over the top hospitality, a light but terrific breakfast, and only a couple blocks from downtown Portsmouth. Skip the chain hotel and stay here - so much better!!

Good place. Nice big room. Walkable to everything. Didn't really check out the breakfast too much, but the coffee was alright. Staff was friendly. Would stay here again, but would request a room on the back side of the place so as to not hear the traffic. Only real downside, if you could call it that, was that you had to exit the bathroom to wash your hands. Which is just weird, but not really that big of deal. The claw foot tub is nice, but would take it out and do something else with the bathroom.

Had a great stay last month. Perfect location. Staff is very friendly and helpful. Two tiny suggestions are to add a card swipe to the hotel's back door and a few more lights here and there. Yogurt and overnight oats made for a great breakfast. Warm cider in the afternoon, too.

What an unexpected treasure! When headed to a conference, I had failed to make my reservation in time and refused to pay the going rate at the conference hotel. This was less than half the price but so much nicer and only a half-mile away. Rather than being a standard corporate-type hotel, this is an old mansion converted to a sort of bed and breakfast/hotel hybrid with a retro vibe. Unlike a B&B, it's not a home so there isn't that awkward invasion of personal space thing. There is a breakfast. Not cooked food, but serve yourself with better than the usual choices. In addition to what you would expect, they have less typical options such as almond milk and a pre-made cup of peanut butter, banana and oatmeal. And the coffee is good. Each room has a growler for you to fill with filtered water, so much nicer than wasteful bottles. In short, I'll go here first for the next conference!

Amazing little boutique hotel in Portsmouth, NH that feels like a B&B. Superb location with a 3 minute walk to the main part of town. Rooms are incredibly cute with beautifully updated baths and modern colors but still paying homage to the seaside town. Our 3rd floor room had a skylight over the bed and an effective, quiet window a/c, charming eaves but still plenty of headroom to walk around and be comfortable. Now the breakfast....I can't rave enough!!! Homemade blueberry bread, peach scones, incredible coffee (cream, almond milk!!) and fresh fruit including ripe peaches & plums, granola, oatmeal, gluten free options, etc. We felt pampered! Beautifully updated bath with a great glass enclosed shower & high end toiletries. I have to admit I popped the Lather Lavender & Lime lotion in my bag after I used it. Shame to let the rest go to waste! Also there's an iPad in our room on top of the alarm clock loaded with local attractions. We'd stay here again in a heartbeat!!!

I don't know how a place could be much better. This is a true gem! An historic Victorian shipbuilder's mansion built in the 1880's, it has the look and feel of a classic New England B&B. But, the renovations have made this a marvel of high end, updated, top notch amenities that take this several steps above a B&B. From the moment you approach this stately mansion, you know you'll be in a great place. The wood paneled lobby and the sitting rooms exude charm and character. Free wifi that is lightning fast - when have you seen that in your typical hotel? The individual rooms are filled with a warm, welcoming feeling that instantly makes you glad you came. The marble shower, soft close toilet seats, the feather pillows, the down filled duvet, spectacular toiletries (it DOES make a difference!), the flat screen on the wall with premium HD channels, in room iPad, free parking...all amazing. They've honestly thought of everything. The "continental" breakfast is more than your typical pre-packaged muffins. Oh yes, my friend. Here you will find homemade peach scones and Maine blueberry bread, fresh local fruit (ripe plums, peaches, bananas..), premium coffee ( not your run of the mill hotel coffee, this is legit!), outdoor seating. Oh yes, this is a great place in which to wake up. Oh, and as if that's not enough? Still unconvinced? You are right around the block from downtown Portsmouth and tons of eateries, breweries, New England shops that will keep you busy for hours. I can't recommend this more highly. I don't want to leave....

Mistakenly called this Hotel trying to get a hold of another hotel i used to work at with a question about a paycheck. No, "sorry sir you have the wrong number" or " I'm sorry you must have mistaken us with another hotel". Just hostility right out of the gate from the man who claimed he was a manager. No elaboration on the miscommunication, just "NO you do not work here", laughing at me over the phone, and just being straight up rude because he didn't recognize my name over a misunderstanding. Not a huge deal, but the "manager" is an asshole and don't expect to be treated well if he doesn't already know you by name.

We stayed one night this week of June. Great central location with easy walk to center. Historic building converted to hotel. Clean. Staff is incredibly accommodating and helped us with suggestions for dinning, places to see and sitting dour dog! Family issue necessitated that we departed early and encountered no problems with check out. Definitely recommend. John M Conte

Our stay at the Hotel Portsmouth was extremely disappointing. While I understand COVID precautions and changes to service, my party thought serving the exact same ice-cold bagged breakfast for three days was unacceptable. One muffin for two people? I expect better from an establishment that presents itself as a boutique hotel! Earlier in our trip we stayed at an Inn in Wolfeboro, where we were served a delightful hot breakfast each morning. It can be done, but it would also require some effort and creativity on the part of the hotel.. Another huge disappointment was the lack of access to the public rooms. One of the reasons we chose The Hotel Portsmouth was because as a party of three we needed a place to gather outside our rooms. The information that the public spaces are closed is not present on their website. It felt to us as if we paid boutique hotel prices but were provided with a Hampton Inn experience. Finally, one of our rooms (204) was not in good repair. There was no hook for towels on the back of the door. The towel bar over the toilet was loose, and the towel ring by the vanity repeatedly fell off the wall. Combine those annoyances with our concerns above and horribly loud neighbors overhead that kept us awake for two nights in a row, and it was a relief to leave. The Hotel Portsmouth was the last stop in a two week trip, and the only disappointment. They failed to meet our expectations for hospitality, food, or room comfort. I would be hesitant to try another Lark property based on our experience at the Hotel Portsmouth.

Beautiful hotel. Such comfy beds, Delicious breakfast included with overnight oats, yogurt, fresh fruit... all the goodies. It was an easy walk to shops and restaurants. I also really appreciated how green the hotel was. The only disposable things we came across were napkins - they use real dishes and silverware for breakfast and in the rooms which also makes for a nicer experience. Would definitely recommend!!

Such a cute hotel with a homey feel. This isn't a hotel where you are just a paying customer. You are treated like family. The location is within walking distance to everything- bars, restaurants, parks, and waterfront. The bed and pillows were so comfortable. Rooms were quiet, well decorated and spotless. The bathroom and shower were excellent. Hair dryer and iron provided along with shampoo, soap, face wash and conditioner. Cute little breakfast provided daily with a variety of offerings. Muffins, toast, hard boiled eggs, yogurt, and fruits. Good coffee and water available at al times. I would 100% stay at this hotel again. So glad we picked this one!

We just checked out of Hotel Portsmouth this morning and I have to say we absolutely loved our stay! We stayed for 2 days in the penthouse suite, we are a family of 4. The penthouse suite was more like an apartment, the master bed was in a sep room and there were twin beds in the larger room for our teenagers. First off the impression of the hotel was wonderful, it was the first time we stayed in a hotel like this, and it was like being in a doll house. Loved the character and craftsmanship of the build. The room was large and the beds so comfy. Location was amazing, we walked to town and it was just so much fun shopping in such delightful boutiques! But what set this place apart was the service! I emailed a few days in advance stating it would be my daughter's bday when we arrive, and Tyr one of the front desk staff immediately responded and said he would create a list of things he thought she might enjoy. When we arrived we met him and he really did an amazing job, left her a bday treat on the bed and created a color coded map and list of places to shop and eat! We went to all but one! I was not expecting such a thorough list! It really made her bday-she instantly fell in love with the town and said it was the best bday she's had. We made so many memories! And coming back to such a comfortable hotel made it even better. Thank you for such an amazing stay!!!

Just a quick note of appreciation for the high level of professionalism, service and hospitality. I booked THP through a third party website, non refundable, to take my amazing paramedic EMT girlfriend away for the weekend and all things COVID. Several hours later I was led into a conference room at my job and told that my position was being eliminated due to the poor economy. Bye. I called THP after my girlfriend and I decided that fun in Portsmouth had to wait. A gentleman named Peter, without any hesitation, honored my request to hold my reservation - for up to a year - giving us time to regroup and visit the property under happier circumstances. After the rollercoaster we have been through, his actions were greatly appreciated and were above and beyond anything we expected. As a resident of Portsmouth living "away" now, this gesture reminded me of what a special place Portsmouth really is and why it will always be home for me. Thank you, sir, for demonstrating true hospitality.

Overall our stay was positive. The room was comfortable although we had to ask for a space heater and a comforter as the temperature in the building had gone down. I thought the bagged breakfasts were a bit absurd as well as the staff nagging guests to put their masks on it seemed every 5 minutes.

This hotel, with charm and style from the turn of the prior century, combined with modern showers and a warm and welcoming staff and delightful breakfast ditties would be enough of a reason to stay, but Portsmouth is the most walkable city I know. Restaurants, seafood, coffee shops, beer & wine bars, live music, water-side dining, a short walk over a bridge to Maine, right off of I95, historic buildings and sites, ................... Somehow New Hampshire drivers learned that pedestrians rule! If you look at the street, the traffic stops in case you might want to cross. My favorite kitchen supply store - Le Roux, flower shop - Flower Kiosk, toy store - Treehouse Toys all within a block of each other. Loads more!

Just found out we were NOT given the garden suite that is shown on their website that I thought I had booked. Absolutely flabergasted this happened. When we checked in I was told we were getting the "handicapped garden room which had more leg room." Great location, about a brisk 5 minute walk to the major downtown area and Strawberry Banke. Old restored hotel with charm and ambiance. I would have given it a higher rating...but...we stayed in one of two pet-friendly rooms in the basement. Uh yeah. One small window and right outside the stairwell and outside door to parking lot and next to housekeeping. Lots of slamming and running all night long. Walls not very insulated, so you could also hear people waking and creaking from the floor above. The staff is great, the room was clean, but I think we will stick with the Sheraton Portsmouth (almost same price and they have more amenities and closer to downtown.

Great spot in the heart of Portsmouth...a short walk to all the shops and restaurants. There are two rooms in the front of the building that you can sit by the fire and converse with others or just sit alone. There is also a bar in the basement; however, it is not stocked, nor does it have a bartender. We brought our own drinks down and played bartender for the night, as we played games belly-up to the bar. The rooms were clean with a TV and bathroom was updated. The kitchen supplies breakfast and light snacks and coffee throughout the day/night. Staff is excellent and I will definitely go back if I'm in the area.

What a beautiful place! The Hotel Portsmouth is just a quick walk from Portsmouth's lovely downtown. I used Booking.com to get a king room for my boyfriend's birthday, and later on called the hotel asking for a king suite which they were more than accommodating with. They even were able to accommodate my request for a champagne bucket to be placed in the room for our wine. Beautiful room with a claw foot bathtub and plenty of space to have a couple friends hang out in the room. Upon checkout we were even given a voucher for $30 towards our next stay, and we will definitely be back!

Great location. You are within walking distance to everything in Portsmouth. Just park the car and walk everywhere. My mom, sister and I had a king suite which was nice. The beds were very comfy. The only downside was that there was not a mini fridge in the room. It would have been nice to have. The shower is a little weird. You have to stand in it to turn it on, so when you flip it to the shower setting, even if you let the water run and warm up before flipping the switch, you get a little shock of cold and then it's OK. They do offer a continental breakfast. I can't really speak to it as we went out for breakfast each day. During the day they offer coffee, water and little snacks which is nice. They left a little bag of cookies and a nice note for my sister in celebration of her birthday. That was a nice touch. This is a good place to stay if coming to Portsmouth. I'd stay here again.

Spent two nights in the fabulous inn while on a New England coastal tour. Everything is welcoming from the moment you enter the front door. Cool public spaces such as the den that felt like the sea captain had only stepped out for a moment. Games out for anyone wanting to relax and unwind. The parlor was also nicely appointed in a cool chic vibe that paid compliment to the historic house. Our room was nice and I found the bed Very comfortable- the whole place made me want to chill and just stay on the property! Breakfast was great each morning and I loved the small plate choices of different foods. Only issue is we could hear people on the floor above us when they came in late in the evening. Location is an easy walk to the main city center. Will stay here again!

Loved this place! Great location, breakfast and free parking Comfy sitting rooms with vintage charm Throughout the inn Will definitely go back!

What a find! Reasonable rates. Simple, clean accommodations with an inn feel. Friendly staff and quiet comforts. There during Covid and their guidelines were clear. The bagged breakfast was wonderful. The Hotel is within walking distance to everything we wanted to do in Portsmouth during our stay. We will definitely go back!

I really enjoyed my stay at the Hotel Portsmouth. Check in was a breeze, the room was comfortable, and the breakfast and sparkling water on tap were a nice addition. A great place to stay and a short walk to downtown.

Very nice hotel. Staff was super friendly. Parking was great. Location was the best. The lobby had 2 impressive rooms to hang out in. Super quiet location. Steps from downtown. We walked everywhere. No need to get in the car once you get there. The only concerns we had was there was no mini-fridge in the room so we couldn't keep any food or cold water in the room without using the ice bucket and window a/c which was a challenge to keep the room cool but we would happily stay there again and tell our friends.

This place is fantastic! Clean, modern and welcoming. The all inclusiveness makes this a great place to stay for a getaway. At first we were questioning the cost of two nights. But once you include the fantastic and healthy breakfast, wifi, welcoming our friends and giving them free parking(!) 24 hour coffee and snacks, AND the unadvertised concierge service, it was well worth it. Josh and his crew were accommodating, welcoming and gracious. I couldn't have asked for s better weekend. Go, go, go... then stay and enjoy the hotel and the town and all it has to offer.

I remember when this inn used to be the Sise Inn, and it's housed in a Stick Style Victorian mansion. The inn is within walking distance to many shops and restaurants in Portsmouth. It has a wooden staircase leading to the rooms. They served an assortment of muffins and pastries for breakfast.

***Management has NOT been in contact with us, as noted by Abby H./The Hotel Portsmouth's response. That comment is literally the most we have heard from the hotel & clearly it is not great. We are still waiting for a phone call and a resolution. Save yourself the cash and stay elsewhere. I would NOT be writing this review if we had heard back from management, but my husband and I called & emailed with no response, it has been almost a week since our stay. Horrible experience is a understatement. My husband and I stayed at Hotel Portsmouth last weekend for two nights in the Garden Suite. Upon arrival we noticed the claw foot tub we planned to soak in was filthy and the floor in the bedroom had food all over it. We decided to not say anything and go on with our evening. After all we are on vacation! When we got back from dinner, it was around 10pm and we were ready for bed. We try to unlock the door to our room and the key won't open it. We asked for help from the man at the front desk, and he told us this is common and really annoying. He would need to call maintenance (not in house)and we could either go back out again or wait in the lounge for them to open our room. We asked if we could just switch rooms, but the vacant two room were dirty. We ended up falling asleep in the lobby and they woke us up when the door was opened. Not a great way to start. The next day we tried to reach a manager by the phone in our room to talk about the previous night and discuss the mess. The phone rang and rang. No answer. No help. Got dressed early, no one at the front desk either. Still no communication. Ran into other guest that were also looking for help, nobody around. Everyone left to enjoy vacation away from the hotel. When we got back our room (late afternoon) was still dirty. No one came in during our entire stay to clean. Tried the front desk again. No answer. Left the phone to ring, nobody picked up. Decided our stay was so bad we would check out as early as possible. We asked the woman at the front (YES, apparently people do work at this hotel)to speak with the manager, it was Tues morning and we were told she would not be working until the following day and we should email her. The woman at the desk told us she would give us a refund for our stay and this happens often. Not great to hear that this is a common occurrence, but happy to know we could discuss our situation with management soon. It's now Thursday afternoon, we still have not heard anything from a manager. Super upset. My husband and I are left feeling horrible about our vacation. At the price we paid, we could have stayed at a much nicer place, that's clean, safe and with friendly service. I also, would have never written this if we had any contact with the hotel but I feel I have no other choice. Save yourself the cash and stay elsewhere.

With a birthday group of 12 women, the hotel Portsmouth felt like home. Accommodating in so many ways. We had a bar, with our own alcohol, all to ourselves for the weekend. We danced, sang, ate and drank together without strangers putting a damper on our fun. Close to everything Portsmouth has to offer, we never needed a car or Uber to get out to restaurants or bars. What a fun area! Thank you Hotel Portsmouth for the best weekend ever!

My daughter and I stayed here a week or so ago. The check-in guy was unfriendly and basically gave us the key and told us about breakfast hours. It seemed he had something important to look at on his computer so the encounter was brusque. We hauled our bags through the front door not knowing that they had a rear lot for the car and an elevator to get the bags to our room. We found out later that you can't park on the street or you'll get ticketed. Would have been nice to hear this from the check-in guy. Our room was very plain, basic, and in need of updating like other parts of the hotel, i.e., the front room that's pictured on their site. In reality, it's dilapidated. The room was clean but we found several carpet beetles on the sofa and bedding. Kind of an eew moment. After spending a couple of weeks traveling through Cape Cod, New England, and Maine, we had a good handle on what to expect at breakfast. HP's was very nondescript and mediocre, kind of like our entire experience there. The only friendly person we met was the housekeeper. This is the best Portsmouth has to offer? Astounding! Especially given the cost of $343/night. We had far nicer lodging on our trip for less money.

We stayed 4 nights here over the 4th of July holiday. We had a great visit. The staff accommodated my ridiculous request of not staying on the 2nd floor.. breakfast was great. A nice, short walk to the downtown area. Our room was clean and comfortable. If we are ever back in the area, I would definitely stay again!

Had such high hopes for this trip but it fell short. We booked a deluxe queen room for one night. Our issues were "small" but it's what prevented us from really enjoying the room. The noise level above us prevented us from getting a good nights sleep (even with our fan and noise machine on) along with the AC window unit issues. It wasn't set properly which left gaps on either side (and we were nervous it may fall or that someone would just push it in and jump into our room). There also looked to be mold above it on the shade from the condensation? The weather was extreme since we were in a heat advisory so it was tough to cool the room down. We didn't notice this issue until later unfortunately and didn't feel comfortable reaching out so late right before bed time as we were tired. We had reached out prior to booking to make sure there were room-darkening/black out shades. They informed me that there were but when we got there we noticed the window unit for AC prevented us from actually closing the shades on that window. We ended up tying the curtains up with two of my hair ties and clipping the middle together to provide some relief of the brightness. Like I said these are smaller issues but it was what made out trip difficult since we couldn't sleep well.

Stopped in the town on a whim and wanted to spend the night. Found that this place was the highest reviewed hotel in the city, and boy there those 5 stars dead on. Friendly service, this place is fantastic! Everything is within walking distance of the hotel and the breakfast in the morning is unlike any hotel breakfast you've ever had!

Super helpful staff! They even sent a welcoming email prior to arrival day with excellent directions to the hotel/parking lot. That was a nice touch. Ice machine and filtered water always available in the dining room. Just wish more than certain areas were air conditioned. It was uncomfortably warm at the Reception Desk and even took until after sunset for our room to cool down.

Ask questions if you reserve by phone! I just got socked with a 25.00 charge on two rooms = 50.00. I had to cancel well within the normal limited time. The excuse was that it was written in my confirmation email (my fault here for only checking the dates and confirmation number) however once you make the reservation this charge goes into effect and when you get the confirmation it's too late you've already booked. There is no way I would have booked if I'd been told that little bit of information. Nice trick! Bad business!

Be.A.Utiful! Unique, well-crafted, beautiful, convenient! Our room was comfortable and inviting, and for Southerners unaccustomed to air conditioning units (as opposed to central air), this was a fantastic and comfortable stay. The bed and pillows were discussed well after our stay, and the location itself was convenient to significant fun of current and historical significance. Nearby - not described as "fun" but definitely identified as important and beautiful - is an African American Burial Site/Cemetery memorial. Do yourself some good by reading the memorializing and truthful poetry. Take a short walk to The Portsmouth Brewery, and enjoy the refreshment of Libeeration Ale - a beer described as made with women in mind, low on hops and including nine herbs. Refreshing, and paired well with their Falafel Pocket. Afterward slip into the cool sheets of your bed at this hotel and dream of the patrons who graced the well-crafted staircase.

We stayed here because our room was overbooked at the Sheraton suites in Portsmouth and we were bumped out of there! Feeling a little frustrated & weary of the change, we headed over to the Hotel Portsmouth and were pleasantly surprised! Very accommodating and welcoming staff. The room was clean and modern. Very nice size shower. iPad in the room loaded with links to local attractions, flat screen tv and very comfortable bed. Bonus bathrobes! Would definitely stay here again & hopefully soon!

Very charming small hotel - quaint rooms with a beautiful interior and comfortable shared common rooms. Ryan, the young gentleman manning the front desk, was very professional and eager to give help- smiling always The town Portsmouth is a lot of fun and we had a really nice stay at this hotel.

We love staying at THP- cozy rooms, lovely staff and the location is wonderful. Right in town. A real hidden gem.