Kenan B.
Google
We had a truly wonderful stay last November, and the entire team played a key role in making our time in Kyoto so memorable.
A special mention goes to Yuri, the head concierge, who was just exceptional. She was incredibly knowledgeable, approachable, and always quick to respond. Her genuine interest in our plans and overall wellbeing made a real difference, and her recommendations throughout our stay were excellent.
Beyond Yuri, the rest of the hotel staff were equally warm and professional. The service, atmosphere, and attention to detail throughout the property truly reflect the high standards of Japanese hospitality and The Prince Hotel brand.
We would absolutely return and highly recommend this hotel to anyone visiting Kyoto.